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Reviews (604)
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Reviewed 7 November 2016 via mobile

We were there for two nights. very nice host, they've kept for us a parking place and cared about our needs. good location. The room was nice but very very small bathroom and no lift to carry up things. We did enjoy there.

Stayed: October 2016, travelled as a couple
Thank Roni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this reviewResponded 23 November 2016

Thank you so much for your review, we're glad to know that you had a nice experience here and enjoyed your stay

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Reviewed 2 August 2016

After reading the reviews I was expecting something else than how this hotel really was. Everyone is saying the breakfast is great, but it was the worst breakfast we had during our 18-day roadtrip in Italy. Extremely dry bread, and pretty much just cake for breakfast. The juices wasn't even good! The food is also placed in the room with no lid, so not very sanitary..
The rooms were OK. Bathroom was horrible. The shower didn't work properly, it took me 15 minutes to wait for the water to get warm, and the flow was bad. The bathroom was also very small. I was expecting more than this for what it cost.
The girl working there was nice, and she helped us with what we needed. Also great location to the train station.
I would not book this hotel again. Definitely not worth the money.

Stayed: July 2016, travelled as a couple
1  Thank Lene G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this reviewResponded 16 October 2016

Hello,
you came in a period of the year which is very expesive and I can assure you that in this town we are one of the less expensive.
We really didn't understand what you expected because we have swwt and savory things, and everything is really fresh, we make it by ourselves.
Thank you anyway for sharing

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Reviewed 15 July 2016 via mobile

The central location, the very friendly staff, the hospitality and the affordable price make this a place to return to. When we add the surprising and original breakfast this is more than we expected. Room was clean, but could do with a little update. Only problem we had was the shower that was either hot or cold and had little power. This is a known issue for the 2nd floor they're working on.

Stayed: July 2016, travelled as a couple
Thank WanderML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this reviewResponded 20 July 2016

Hello good evening.
Thank you so much for everything!
It's nice to know that you appreciated our job and what we do everyday to make your stay the best as we can.
The building is quite old, so that's why maybe we have problems sometimes with water, there are some little tricks to use it in a better way, but we're working on it thank you

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Reviewed 31 May 2016

Positives:
1. Good location. Not too far from the train station.
2. Very nice and friendly staff.
3. Good breakfast. Homemade cakes and pastries were really nice.
4. Room was decorated nicely and looked lovely.

Negatives:
1. The bed was actually comprised of 2 single beds joined together and it got really uncomfortable in the middle of the night when we realized the two beds have kind of separated causing a huge gap in the middle!
2. The shower wasn't working properly and the flow was very erratic.
3. No elevator so it can be really bothersome if you have heavy luggage!

Over all, an okayish experience. Mixed feelings about it!

  • Stayed: May 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank priyankakandoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this reviewResponded 14 June 2016

Hi!
Thank you very much we appreciated a lot that you liked the staff, our homemade breakfast and the decoration of the room.
We're trying to solve the problem of the 2 single beds, but it's not so troublesome in all our rooms.
It's true we have no elevator but we write it everywhere so everyone can read it: we have just first and second floor and we always bring your luggage upstairs if you need it.
Than you very much anyway for your advices

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Reviewed 26 May 2016

Probably the best breakfast in Italy. It's true the food was amazing. Where else can you get a free breakfast buffet with four different homemade cakes to choose from.
The staff were friendly and knowledgeable, the recommendation of the Cinque Terra was the best ever.
The rooms are spacious and clean.
There are plenty of restaurants within 5 minutes walking distance. The fish restaurant at the port was excellent. It is the only restaurant at the port so you can't miss it.
The hotel is only 10 minutes walk to the station to get the train to Cinque Terra.

  • Stayed: April 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank EddiesMom7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelBirillo, Responsabile reception at Hotel Birillo, responded to this reviewResponded 14 June 2016

Thank you very much.
It's very nice to know that you enjoyed your stay so much!
Tha food that we serve everyday for breakfast is all homemade and we always give you the best genuine ingredients, trying to serve evryday something different.
It's true it's plenty of restaurants, 200-300 :) for any kind of budget and taste
Thank you for everything, we hope someday you'll come back

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