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“Genova with Children” 4 of 5 bubbles
Review of Novotel Genova City

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Novotel Genova City
Ranked #30 of 89 Hotels in Genoa
GreenLeadersBronze level
A TripAdvisor Member
“Genova with Children”
4 of 5 bubbles Reviewed 17 December 2011

We stayed with two yound children at this Novotel in Genova. We were very impressed with the overall quality of this hotel. The front lobby had a playstation and a reading area for the kids, which allowed us to check-in in peace will the kids played. We asked for a crib for the baby. This was installed in the room by the time we got our bags from the car. Breakfast was good with plenty of food that interested our 3 year old. Those traveling with a car will find this hotel within reasonable distance to the waterfront. The parking garage of the hotel is sufficient.

  • Stayed September 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
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1,994 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
A TripAdvisor Member
2 of 5 bubbles Reviewed 10 December 2011

Reception and restaurant staff are excellent. Carpeting throughout is in need of replacement. Much cheaper hotels have wifi in every room and higher standards of decor and cleanliness. The management say they are to put things right ..

  • Stayed December 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
savinos, Direttore at Novotel Genova City, responded to this review, 13 December 2011
Dear Sir,
We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.
Referring to the wifi I would like to inform you that the hotel provide free wifi in the rooms and in the public area
We would like to reassure you we have already put in place the necessary measures to guarantee that the standard meets your expectations. We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,
Sergio Mobilia - direttore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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4 of 5 bubbles Reviewed 6 November 2011

I stayed in Novotel in november for visiting Genova and his famous aquarium. The hotel is not too far to the acquarium, but you can take the bus for arriving.
The hotel is clean and the room is very silente.
Good breakfast. Good staff

  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
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Helpful?
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wien
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 26 October 2011

The hotel and the quality of service was nice. The location is not ideal if you come for a leisure trip. It's worth to take a taxi to the city center ... and not too expensive, we have to say ... The room was fine ... bathroom needs renovation .... soundproof windows needed and fine. Breakfast was very nice. Value for money good.

  • Stayed October 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank akinom59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilbraham, Massachusetts
Level Contributor
308 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
3 of 5 bubbles Reviewed 17 October 2011

While the hotel is modern & clean one must take the bus or taxi or walk (which we did...about 1/2 hr) to get to the city center. Parking was expensive..14.5 euro/night. Decent on site..no other noteworthy restaurant nearby. Free wifi. Helpful, bilingual staff..

  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank randomMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Genova City

Property: Novotel Genova City
Address: Via Antonio Cantore 8C, 16149, Genoa, Italy
Phone Number:
Region: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Green Hotel in Genoa
#15 Luxury Hotel in Genoa
Price range (per night): ₹ 5,206 - ₹ 8,059
Hotel Class:4 star — Novotel Genova City 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Novotel Genova Ovest is a modern 4 star hotel with 223 rooms. Strategically located within 700 m from the Harbour cruise terminal, close to the centre of Genoa, 1.5 Km from the famous Aquarium, 6 km from the airport and 3 km from the Exhibition Centre. Ideal for business or leisure trips, it features a convention centre with 7 meeting rooms (180 guests), business corner, WiFi, family rooms for 2 adults and 2 children, NovotelCafe restaurant (open 24 hours), a bar, outdoor pool and garage parking. ... more   less 
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Also Known As:
Novotel Genova Ovest Hotel Genoa
Novotel Hotel Genoa
Novotel Hotel Genova Ovest
Novotel Genoa
Genoa Novotel

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