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“NO SOUL BUT CLEAN AAND FRIENDLY” 4 of 5 bubbles
Review of Holiday Inn Genoa City

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Holiday Inn Genoa City
Ranked #14 of 88 Hotels in Genoa
Afton, Virginia
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“NO SOUL BUT CLEAN AAND FRIENDLY”
4 of 5 bubbles Reviewed 2 May 2012

This hotel is three years old, a conversion of a school, which explains the layout but not the decor which is so modern that it almost hurts.

I asked for a room with a bath which they said means in the back facing the parking lot.

The room was quite small but the internet bandwidth was fabulous.

Very friendly staff.

Room Tip: Want a bathtup, say goodbye to a harbour view.
See more room tips
  • Stayed May 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank bbean1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review, 17 October 2013
Dear Guest,
thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City.
Hoping to welcome back you soon please accept our best regards,

Ilaria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,112 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
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English first
Amsterdam
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 March 2012

We had an excellent stay here, I'm use to business hotels and the level of service, but I was surprised when I brought my wife and 4 kids to the Holiday Inn to see how well they catered for kids. The family rooms we had (two) were spacious with 2 bedrooms and toys/books laid out for kids, the kids ate free at the excellent breakfast buffet, really good value for money. The reception staff were helpful as you'd expect, and gave first class recommendations for restaurants/visits. Will definitely return.

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hello C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review, 17 October 2013
Dear Guest,
thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City.
Hoping to welcome back you soon please accept our best regards,

Ilaria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
france
Level Contributor
218 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 bubbles Reviewed 27 February 2012

New hotel near the harbour! Rooms very nice and comfortable..
Lounge and bar area definitely not a 4 star. Messy with newspapers everywhere.
Nobody to serve us a glass of wine in the bar at 6 o'clock!
We liked our stay for sightseeing.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FranceMartine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations IHGCare at Holiday Inn Genoa City, responded to this review, 23 March 2012
Dear FranceMartine,

Thank you for taking time out of your busy day to leave us a review.
I am happy to hear your rooms were comfortable.
I would like to offer a sincere apology for the experience you had in the lounge. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

^Katie
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 25 January 2012

I have stayed at this establishment several times in the past. Nice deco. The rooms are very comfortable and well appointed. The beds are extremely comfortable. The staff are very friendly. I would return to this hotel in the future.

  • Stayed January 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Xabf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review, 17 October 2013
Dear Guest,
thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City.
Hoping to welcome back you soon please accept our best regards,

Ilaria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
142 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 13 January 2012

Front desk staff made our experience here poor. They were unhelpful when we enquired about visiting sites, totally ignored me for 15 min when laughing on the phoone, and our room was very hot , even though winter and the air conditioning did not work. They told us to open the window, which was imposiible as it was locked. They finally turned up with unlocking device. There is a major freeway right outside the window and it is quite noisy.
all that said , it is a very clean modern hotl at good price, and right near the port, as we were leaving on a cruise ship from here.

i would stay here again because of the location, but don't expact much service!!!!!!!!!!!

  • Stayed December 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank cathhhhhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this review, 17 October 2013
Dear Guest,

Thank you for taking the time to let us know about your experience writing on tripadvisor..

We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies.

We are ready to welcoming you again upon your next stay, trying then to regain your confidence.

Yours sincerely,
Ilaria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Genoa City

Property: Holiday Inn Genoa City
Address: Via Milano 47, 16126, Genoa, Italy
Phone Number:
Region: Italy > Liguria > Italian Riviera > Genoa
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Genoa
#12 Family Hotel in Genoa
#15 Business Hotel in Genoa
Price range (per night): ₹ 5,250 - ₹ 8,319
Hotel Class:4 star — Holiday Inn Genoa City 4*
Number of rooms: 134
Official Description (provided by the hotel):
Holiday Inn Genoa City is the ideal choice if you re looking for a hotel in Genoa. Don t miss the chance to stay at this new designer hotel that opened in early 2009, and just a few steps away from Europe s largest city centre and the city s main attractions: the Genoa Aquarium, Via Garibaldi, the Palazzo Ducale and the Carlo Felice Theatre are only a few minutes away, and the ferry and cruise terminals are next to the hotel itself. We re easy to reach: the Ge-Ovest motorway exit is just 300 m. away, the P. Principe station less than 1 km away, and the Cristoforo Colombo Int. Airport is 6 km away. The Cotone Conference Centre and Genoa Trade Fair Centre can also be rapidly reached. Fully noise-proofed rooms, Wi-Fi Internet, flat screen TV, Sky channels, garage with direct access, bar and mini-gym. The Newport Restaurant offers Genoese and international specialities, and is a splendid bonus for our guests, welcomed every morning by our generous buffet breakfasts. For meetings and all other events, the Holiday Inn Genoa City offers 5 multipurpose rooms seating up to 200 persons. Our strongest point however is our highly professional staff, who will make you want to return to us as soon as possible. Elegant design, friendly hospitality, professional service and the finest quality for the price: all this is the Holiday Inn Genoa City, more than a hotel. ... more   less 
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Also Known As:
Holiday Inn Genoa City Hotel Genoa

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