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Holiday Inn Genoa City
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Reviews (1,307)
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All reviewsferry terminalcruise shipdirect accessnice hotelhotel is locatedmetro stopjunior suitestayed only one nightroom was spaciouslate at nightold towneasy walking distancetop floorport areacroissantsharbourtaxi
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Reviewed 21 October 2011

This would be the perfect hotel if it was not located next to the highway, in a rather seedy neighbourhood. However, it is where it is. Walking to the city centre is possilble and not even that far, but not advised after dark as you have to pass some of the more seedy areas in Genova - and there are unfortunately lots of them.
The hotel has a parking lot behind it, but if you drive anything bigger than a Cinquecento you will need to be an artist to get your car through all the curves without scratching it. Still, it costs 12 EUR per night to park there. On the other hand, parking your car in the street it night will certainly cost you more on repairs - that is if you still find your car the morning after.

Room Tip: Make sure you request a room NOT facing the main street (noisy highway)
  • Stayed: October 2011, travelled on business
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Thank GypsyKingBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 28 October 2013

Dear Guest,
thank you for your stay and your review. We are sorry to note that the area around our structure has a negative impact on your experience at the hotel, but unfortunately we are in a slightly secluded area than that of the center, where there are restaurants and bars. While the day is very busy in the evening is almost deserted and ourselves suggest our guests to move quietly until dinner time by public transport and taxi back after dinner, and in a few minutes at a moderate price.
however we hope to be able to have as our guest again and best regards.
Ilaria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2011

Stayed here in desperation for the boat show. Would never go near a holiday inn normally, but was really agreeably surprised by the design, cleanliness and pleasant rooms. A tip though: Drive to the car park and enter through the car park enterance as stopping by the front entrance is a nightmare!

  • Stayed: October 2011
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1  Thank Dogontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 24 October 2013

Dear Guest,
thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City.
Hoping to welcome back you soon please accept our best regards,

Ilaria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2011

Very confortable room, easy to reach , just next to Genova Ovest highway exit. Location is not in a comfortable area of the city. Difficult to find a place into car parking located at 3rd floor.

Room Tip: ask for an executive room
  • Stayed: October 2011, travelled on business
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Thank viggybaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 24 October 2013

Dear Guest,
thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City.
Hoping to welcome back you soon please accept our best regards,

Ilaria

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2011

The hotel's location is downtown, not fare from the old harbor, easy to get to the city center by subway [about 1.3 euro], or a taxi [about 10 euro].
The building was built in 1940, and become hotel after massive renovation. The room was not big, but nice and pleasant, our window faced the high way, luckily they installed double glazing, so there was not too much noise from the outside.
The hotel offers a great breakfast buffet.
The staff was very helpful, just like you expect to find in a Holiday Inn.

Room Tip: get a room that is ovelooking the harbor
  • Stayed: September 2011, travelled as a couple
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Thank Sharon_zz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 17 October 2013

Dear Guest,
thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City.
Hoping to welcome back you soon please accept our best regards,

Ilaria

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Reviewed 26 September 2011

I stayed 3 times in last 2 years in HI Genoa and must say that staff improved a lot the service level. My first arrival 2 years ago was almost traumatic because they left the guy alone at reception who had his first day on job and spend 45 minutes to check me in. Now is quite different - things are going better, reception staff are well organized and polite. This is new very modern hotel close to the port and highway (which is great in Genoa if you need to leave the city in the morning)! Hotel is not in the center but is 3 minutes form subway station that quickly brings you to Porto Antico or Piazza Ferrarri. Rooms are very nice designed, comfortable beds, good working space and large LCD on the wall. Parking is guarded and safe but hard to approach especially with large car, but this is usual in Genoa which is one of the most problematic cities in Italy in sense of traffic. The real minuses are poor breakfast for 15€ charge, payable room wi fi and very poor bathroom set (only one shampoo). Would recommend to everyone for business or before starting your cruise.

  • Stayed: September 2011, travelled on business
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Thank doktor24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GOAIT, Guest Relations Manager at Holiday Inn Genoa City, responded to this reviewResponded 28 October 2013

Dear Guest,
thank you for your review. We are happy you enjoyed your stay at Holiday Inn Genoa City.
Hoping to welcome back you soon please accept our best regards,

Ilaria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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