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“poor service and manager”

Ristorante Club Nautico
Ranked #174 of 1,065 Restaurants in Rimini
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Restaurant details
Good for: Special Occasion Dining, Business meetings, Romantic
Dining options: After-hours, Breakfast, Delivery, Reservations
Reviewed 1 September 2017

We were seated promptly and our order was taken in a reasonable amount of time. However, it took forever for the wine to get to us, then the appetizers, then the mains, and lastly, the coffee. We were a party of 8 and were there almost 3 hours. The food took forever to get out to us, around 45 minutes in between the appetizers and the mains. Just for the appetizers took around 40-45 minutes as well. And one of our friends discussed with the waiter the type of fish that she wanted. Luckily we were told the portions were huge so we each split a main dish. When they brought out one of the fish, come to find out it ended up being the wrong fish. Instead of a nice turbot it was a different kind of fish, not good, very muddy tasting. Then we spoke with the manager about it who first ignored my friend for a good 5 minutes and then when we stated that we paid 55 euro for the fish and it was the wrong one that we should be compensated. The manager flat out refused to apologize and then stated that it was a fresh market fish so we had to pay for it even though it was not the one we ordered. The service was so slow and very reluctant. The managers attitude was awful. We were really nice about the whole thing too. So this place is not worth it. Very expensive, slow service, ok food.

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Thank Stormie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3 - 7 of 1,010 reviews

Reviewed 21 August 2017

Wevate here recently and had a lovely meal. The food was very fresh and the staff were very friendly and patient with out limited Italian.
The only thing that I would say is if you are more than a two it is hard to be out on the balcony.
We are hoping to eat tonight again if we can get a table.

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1  Thank Julie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017 via mobile

One of the best restaurant in Rimmini . I like very much the atmosphere , the view , the food and the the staff. You can delight with various Fish and sea food fresh and best quality.

1  Thank Doina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

TL;DR food was good but they are used to chic customers, so if you are not very well dressed then you finish in a corner or outside (as it happened to me - I was just there after flying over the Atlantic)

Thank Francesco L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017

Club Nautico restaurant is probably one of the best seafood restaurants in Rimini. Always busy, anty time of the day. Excellent choices of seafood, very tasty.

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1  Thank GezginIstanbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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