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“Great hotel in Ravenna - highly recommend!”
Review of Hotel Mosaico

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Hotel Mosaico
Ranked #12 of 36 Hotels in Ravenna
Certificate of Excellence
Reviewed 16 September 2017

Great hotel in Ravenna - my stay for two weeks was very pleasant! It's super clean, the staff are super nice, and the location is super great! A bike rental (which you can easily get in front of Ravenna Station) will help you to navigate from the hotel to the city center on the other side of the railroad tracks, so no need to worry about the fact that the hotel is on the different side of the tracks from the rest of the city. I biked everyday to and from Teatro Alighieri, which is located in the city center, and I had no problem getting there and back from the hotel. The breakfast was very tasty and the daily espresso I had was great to keep me awake for the whole day of activities. Grazie to everyone at Mosaico Hotel!

  • Stayed: September 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Claire L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelmosaico, Responsabile relazioni con la clientela at Hotel Mosaico, responded to this reviewResponded 20 September 2017

Dear Claire, WOW......, thank you so much! All the STAFF is really grateful for the compliments and glad to have a GREAT guest like you! We are so pleased to know you loved EVERYTHING of your stay and especially our VALUE! Waiting for you next time in Ravenna again with us! We wish you all the best!
Rossella Piani- Customer Care

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1 - 5 of 519 reviews

Reviewed 7 March 2017 via mobile

A very modern and well-run hotel. We had rooms in the curved attics and they were still spacious and well appointed. A bit of a walk from the main tourist sites, though, and close to the goods yards of the railway station so not for light sleepers.

Stayed: March 2017, travelled with friends
Thank Bognorboyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelmosaico, Responsabile relazioni con la clientela at Hotel Mosaico, responded to this reviewResponded 8 March 2017

Dear guest, thank you so much for your very nice comment! We really hope to see you soon and we are very glad to know that you liked your stay in our hotel and in our beautiful city!!! Best regards!!!
Rossella Piani-Customer Care

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Reviewed 11 November 2016

Room was clean, silent and confortable. Position is excellent: close to the city center, the rail station. Free parking available in front. Wi-Fi worked well. Perfectly suitable for work travel. Best price found through Accor reservation service.

Room Tip: best rate booking though Accor booking service
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  • Stayed: November 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Fabrizio Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelmosaico, Responsabile relazioni con la clientela at Hotel Mosaico, responded to this reviewResponded 13 November 2016

Dear Fabrizio Z, thank you very much for your kind and positive comment! We are really pleased to read that the Mosaico Hotel fully encountered your needs! We do hope to see you very soon! Best regards. Have a nice day!!!
Rossella Piani-Customer Care

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Reviewed 12 September 2016 via mobile

Cons:

This hotel was fine, but I did feel like it over promises a bit. Minibar means a bottle of gin, a Fanta, a water, digestive biscuits and grappa (?). Room service seems to mean a microwave visible at reception, although there was no menu anywhere in the room. The information booklet gives the name of another hotel which is odd, and they will let you leave your bags but they're not secure, just behind the luggage trolley near the stairs. The staff weren't rude but didn't seem to care that much. All tv channels seemed to be in Italian (I speak bits of French and German too so either of those would have done!). As for location, in the daytime this is close to the station but the nearby underpass closes at 9 pm extending the journey by 10 or 15 minutes. It is five minutes from Theodoric's tomb but 20-30 minutes from most of the main attractions and the same from the main square, Piazza del Popolo.

Pros:
We were grateful that the check in is 24 hours as our train was very delayed. The wifi worked well on the third floor. The breakfast was free and not bad - fruit, cereal, bread and three different cakes. The rooms look quite nice.

Overall, I just feel like this hotel over promises a bit and doesn't have the friendliest vibe.

Note: DO NOT leave your windows open at this hotel. We forgot to close them and came back to loads of what looked like mosquitoes. We tried to get rid of them all but evidently missed some as we both woke up with five or six bites each in the morning.

Stayed: September 2016, travelled as a couple
Thank Natalie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelmosaico, Responsabile relazioni con la clientela at Hotel Mosaico, responded to this reviewResponded 14 September 2016

Dear Natalie, thanks a lot for choosing our hotel! We are really sorry if we did not meet all your expectations!!! We have no restaurant inside our hotel and it is well written everywhere, madam! Then we use the microwave to heat up food, baby milk or water on demand ...it is normal in Italy!!! In addition to Mosaico Hotel we have other hotels belonging to the same group! I do not understand where is the odd thing, madame! We always do our best to make the guests feeling good but it is not easy, sometimes! Anyway thank you very much for your comment! We hope to see you again, just in order to make you change your mind about us!!!
Kind regards.
Rossella Piani-Customer

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Reviewed 31 August 2016 via mobile

The hotel is conveniently situated near the railwaystation and offers free parking and sufficiënt parking spaces. The rooms are ok, although a bit small. The staff was extremly kind and helpfull. A great plus is the availability of bicycles that enable you to visit the city centre with little effort. Another thing to mention is the great breakfast buffet, although it can be crowded in the breakfast room.

Stayed: August 2016, travelled as a couple
Thank JvdW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelmosaico, Responsabile relazioni con la clientela at Hotel Mosaico, responded to this reviewResponded 1 September 2016

Dear guest, thank you very much for your kind and positive comment! We are really pleased to read that the Mosaico Hotel fully encountered your needs! We do hope to see you soon! Best regards. Happy Holidays !!!
Rossella Piani-Customer Care

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Additional Information about Hotel Mosaico

Address: Via Darsena 9, 48122, Ravenna, Italy
Region: Italy > Emilia-Romagna > Province of Ravenna > Ravenna
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 36 Hotels in Ravenna
Price Range: ₹ 3,522 - ₹ 8,885 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mosaico 3*
Number of rooms: 36
Official Description (provided by the hotel):
Overlooking the Ravenna city harbour, the Mosaico Hotel is ideally located for those wishing to visit the historical city centre or enjoy their time on the beach. It is also the perfect accommodation choice for business travellers. Close to the Mausoleum of Teodorico, the Mosaico Hotel provides a modern, chic and minimal interior design. ... more   less 
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Also Known As:
Mosaico Hotel Ravenna

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