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Reviews (98)
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All reviewshotel astorianear the train stationpastaapartmentbeds
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2 - 7 of 98 reviews
Reviewed 5 November 2016

Good sized room with kitchen facilities, our room set up with a bedroom on the mezzanine. The room was very clean and well presented. The apartments very conveniently located in the city centre. Parking is available - at an extra cost, and if you intend to use the kitchen - at all - you get an extra cleaning charge - that didn't sit well with me, not least because its not clear from the hotel web site.
The apartments themselves are all self contained,there is nothing really go a "hotel" about the rest of the building.

  • Stayed: October 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Graham19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIU HOTELS P, Responsabile relazioni pubbliche at Residence Liberty, responded to this reviewResponded 14 November 2016

Dear Graham

thank you so much for being our guest :) We are happy you appreciated the room, the position and the cleaniness of the flat. For the use of kitchen, the charge was clearly indicated in our website, in the page dedicated to our services :)
Thank you again and we hope to see you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2016 via mobile

The hotel is located near the historical center of Parma. The rooms are well decorated and offer a lot of space. However, you need to pay an extra 20€ if you want to use the kitchenette. 8€ per night for the parking.

Stayed: August 2016, travelled as a couple
1  Thank Ahmad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIU HOTELS P, Responsabile relazioni pubbliche at Residence Liberty, responded to this reviewResponded 27 August 2016

Dear Ahmad

Thank you very much for your review! The price for the use of both the services was clearly indicated in our confirmation :(.
Thank you again for having being our guest!
Elisa

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Reviewed 9 August 2016 via mobile

This hotel is in a decent location and is convenient to both the train station and the historic city center. It is located across from a small piazza which seemed to attract vagrants at all hours of the day and night. Inside the rooms are adequate in size but a bit dated. We had a split level studio and the stairs to the upper level were a bit precarious. The bathroom is generous in size and the shower had a nice amount of pressure and plenty of hot water. There is a small kitchenette area but be warned that you need to bring your own dish soap and sponge. Plus the refrigerator had been unplugged and left closed resulting in a putrid odor that too days to diminish. But in the end I might stay here again because the location and price are decent.

Stayed: August 2016, travelled with family
1  Thank Zosia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIU HOTELS P, Responsabile relazioni pubbliche at Residence Liberty, responded to this reviewResponded 21 August 2016

Dear Zosia

Thank you so much for your review. We are glad you appreciated your stay, the position of the flat and the size of the rooms. We are sorry you had to bring with you sponge and soap because it is something that we usually provide. We will check what happened.
thank you again,
Elisa

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Reviewed 9 April 2016

Great location in the old town of Parma. Very quiet location. We had a one bedroom apartment with a second bed converted from a sofa in the living room. Apartment very clean with very large rooms. Kitchen area in corner of living room small but serviceable. A kettle would have been nice. Beds very comfortable and bathroom very large, clean and nice. Towels were replaced every day and the apartment was cleaned every day. The staff were very helpful and drove us to the residence from the hotel where you picked up the keys which we didn't expect. |Free Wi Fi worked very well. OK, they charged for using the kitchen, but they told us about this when we checked in. Prices very reasonable. Thanks for a great stay. No complaints at all and would recommend Residence Liberty to anyone looking for a good nights sleep in a lovely location.

Room Tip: One bedroom apartment overlooking the square was very nice.
  • Stayed: April 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Michele L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIU HOTELS P, Responsabile relazioni pubbliche at Residence Liberty, responded to this reviewResponded 13 April 2016

Dear Guest

Thank you so much for your review! We are pleased we make your stay comfortable and nice! We hope to have you again as our guest soon!
Elisa

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Reviewed 25 March 2016

Excelent location just 50 m from old town, but it all good about this place, you have to pick up key in different place 10 min walk, rooms are big but very old and firniture is very low quality, stone floor make it very cold. For 100 euro per night you receive hostel standard

  • Stayed: March 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Dominik M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PIU HOTELS P, Responsabile relazioni pubbliche at Residence Liberty, responded to this reviewResponded 27 March 2016

Dear Guest

thank you for your review. The fact that, for checking in, you need to go to Hotel Astoria is clearly written both in our website and in our booking channels and, for all our guests, there is a free shuttle to go to the residence. You stayed during a tradeshow and the cost was one of the lowest you can find in Parma during this kind of exhibition. We are really sorry you defined the service as hostel standard, your comment push us to do better, always.
Thank you very much,
Kind regards,
Elisa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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