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Hotel Cosmopolitan Bologna
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Reviews (2,115)
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1,052
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All reviewsshuttle serviceshuttle bustea and coffee making facilitiesmodern stylebusiness hotelcity centrethe hotel offersnice hotelroom was spacioustwo nightsvery pleasant stayone night staybreakfast includedhotel is locatedbusiness tripcroissantsbooked this hotel
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232 - 237 of 2,116 reviews
Reviewed 19 June 2012

We stayed in this hotel for two nights while on a weekend trip to Bologna, and were impressed. The front desk staff was very friendly and helpful. They were happy to hold our bags after check out. There was a nice pre-dinner aperitivo spread and an outdoor seating area. The included breakfast was above average, with hot and cold selections. The room itself was nice - Very quiet and peaceful. Great water pressure in the shower.

The only con was the location. The hotel is about 10-15 minutes in a taxi from the city center of Bologna. They do offer a shuttle van to and from the center 6 times a day. The only problem with this is that there are only 6 seats available on each shuttle, so if you don't reserve the morning 10am shuttle in time (as my husband and I did not - a large group before us took all the spaces) then the next shuttle is not until noon. We ended up having to get a taxi into the center (15 euros in each direction). That said, if you plan ahead and reserve your shuttle seat well in advance, it should not be a problem!

I recommend this hotel and would stay again!

  • Stayed: June 2012, travelled as a couple
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Thank Amy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 6 July 2012

Dear Guest,
I have really much appreciated the words used to describe your stay at the Cosmopolitan.
I am sorry to read that our reception staff has not explained you and your husband that in case of the shuttle is fully booked, we provide other mini buses at the same time. We have our own green one and in case of more than 8 people requesting the 10.30 a.m. one, we do provide trasportation with other 2 mini vans (rented by us - for free for our guests), so you do not have to wait for the next time (Example : 12.30). I apologize for this.
Hope to see you back at the Cosmopolitan.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2012

Our first night of an epic journey to Bologna, so we were exhausted. What a delight this place was from the minute we got there. The desk staff was so helpful in advising us on a restaurant location at 11:30 p.m! The room was ready for us (sometimes they forget the third person and we have to call for additional bedding/towels) and it was a comfortable room. The shower was the BEST! The free breakfast buffet was also a very nice surprise. All in all a GREAT value!!

  • Stayed: May 2012, travelled with friends
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Thank noneyabiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cosmopolitandir, Responsabile relazioni pubbliche at Hotel Cosmopolitan Bologna, responded to this reviewResponded 13 June 2012

Dear Guest,
it is an incredible pleasure to read that your stay was great and that the service given have not disappointed your expectations.
I do really hope to be able to accomodate you again at the Cosmopolitan, in your eventual next trip to Bologna.
Have a wonderfull day

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Reviewed 6 June 2012

Where can I begin. The check-in was fast and friendly, the room was clean and comfortable and we noticed how quiet it was. Breakfast was very good with just enough selection of hot and cold food. And the big plus was the free bus shuttle to the town center 5/6 times a day which was so convenient. The staff at the reception went out of their way to be helpful from ordering taxis to recommending places to eat (many thanks to Nina). Will definitely recommend the hotel, but will also stay again in the not too distant future. Many thanks again for a wonderful stay.

Room Tip: Rooms to the back of the hotel are quieter.
  • Stayed: May 2012, travelled with friends
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Thank MariaLarnaca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cosmopolitandir, Responsabile relazioni pubbliche at Hotel Cosmopolitan Bologna, responded to this reviewResponded 13 June 2012

Dear Guest,
it was a great pleasure to read your words together with Nina! We would like to thank you for being so nice describing your stay at the Cosmopolitan.
We try really hard every day to give the best service possible and also to improove it when possible.
In the last few weeks we have made many changes to the breakfast (following other guests advises) and I am happy to know that you noticed it.
I have read you will be coming back soon. Me and the entire staff look forward in welcoming you.
Have a great day

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Reviewed 3 June 2012

We were travelling down to Rome and we chose this Hotel as it was outside the city and we didn't want to have to drive in the centre. The underground secure parking for 6 euro was cheap. The room was comfortable with all the necessities, including tea and coffee making facilities. But the best thing was the free bus into the centre that goes 5/6 times a day. The staff were all very friendly and it was clean.

  • Stayed: May 2012, travelled as a couple
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Thank penwer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cosmopolitandir, Responsabile relazioni pubbliche at Hotel Cosmopolitan Bologna, responded to this reviewResponded 13 June 2012

Dear Guest,
I would like to thank you for the review posted on TripAdvisor.
We are thinking within a few weeks to improove our shuttle service making it run more often during the day. At this time it is running six times a day in the most requested times, but I do believe that the needs of all our guests may be different.
I hope to see you back in Bologna, and why not back to the Cosmopolitan
Have a great day

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Reviewed 31 May 2012

My wife and I had planned an overnight stop in Bologna to avoid a long drive from Costa di Gargnano on Lake Garda to Firenze.

What we've found exceeded all expectations:
- The hotel has been very easy to find, and the parking - very convenient
- The check-in procedure has been extra-fast and, in addition to the key, we have been provided with a half-day plan for visiting major attractions of an old and beautiful city
- The shuttle service to the city center has been very good
- The breakfast was excellent
- And, last but not least, we've really enjoyed the city!!!

Special thanks to Octavian who has helped us to enjoy this short stay!

PS: No marks for the swimming pool and the fitness center - we did no have time to use them.

  • Stayed: May 2012, travelled as a couple
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Thank AlexLod_Israel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cosmopolitandir, Responsabile relazioni pubbliche at Hotel Cosmopolitan Bologna, responded to this reviewResponded 13 June 2012

Dear Guest,
me and the entire staff had really much appreciated read you review. What we do care the most are our guests expectations, and we are really happy that we exceeded in that during your stay.
You have pointed some of our most important features : Staff service, shuttle to the city center and breakfast. I will make sure that Mr. Octavian will read your words.
Hope to see you back in Bologna in the future.
Have a wonderful day
PS: we do not have a swimming pool

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