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“Brilliant apartment in lovely location”
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Very good
12 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Rome, Lazio

Reviews from our community

Very good - based on 12 reviews
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Reviews from our community

Date | Rating
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AlexCalla...
Charlottesville, VA
Level 4 Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Brilliant apartment in lovely location”
Reviewed 20 July 2018 for a stay in July 2018

The apartment is an immaculate, tasteful and impressively modern refuge in this busy and sun-blasted city. And the neighborhood - "Monti" - is great. By which I mean it's quiet, colorful, interesting and safe - without being "touristy." At a convenient distance to the train station (not too close and not too far), Via Urbana becomes increasingly interesting as you walk in the direction of the Colosseum (which is also at "a convenient" distance). Good restaurants and really interesting small stores abound, selling artisanal products. Some advice: avoid the subway or you'll think you're in Tokyo. Eat the pizza or caci e pepi, a block away at Via Urbana 47.

Date of stay: July 2018
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Aug 2018
Thank you for your nice words, see you again here in Rome,
best wishes,

Maria Luisa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
devoted2t...
Sydney, Australia
Level 4 Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“How a really bad start became a great experience”
Reviewed 24 June 2018 for a stay in June 2018

We had stayed in this apartment block before, at a different apartment, so we knew it was well maintained and conveniently located. The beginning of the stay however, came directly from travellers' hell.
By good fortune, we were able to get inside the block, on a hot afternoon and wait in the cooler courtyard. Our greeter, who was supposed to meet us at 3pm, at which time we had arrived and an appointment we had confirmed at least three times, was nowhere to be found and when I called the agency at 3.30 was told he was 20 minutes away.
After waiting for more than an hour, I called again only to learn that there was a problem: the previous tenants had not vacated and the apartment was not ready, but someone would be down to meet us shortly.
Another 45 minutes passed with various increasingly irate phone calls before we gained admission, with the cleaners working frantically to finish their work.
This was a good lesson in making sure that the agency with whom you book also manages greetings and entry; this one did not for this apartment. As a consequence, the greeter, who had no idea of how to manage the overstaying tenants, just ignored the situation until it became critical.
After getting in and settled, finally, I spoke to the managing agent and discussed the problems both within and outside their control, particularly their lack of contact with us to let us know what was going on; we were travelling by train from Florence, so not really unable to contact. They were really interested in improving their processes and genuinely sorry for the inconvenience which, to be fair, was not entirely within their control.
The positives of the experience were that the agency, in future, has control of all stages of the process, which should avoid some of the problems we encountered. In addition, they refunded us half a day's rent and the city tourist tax. They were apologetic and ensured that the rest of our time was without issue.

As to the apartment itself, it was really very spacious and clean. There were, however, some minor, but irritating, issues: the AC which is building wide but controllable within the unit, was not easily controlled and as a result the unit was often hot, despite being set at 20C; bathroom fittings were ill maintained - a shower sprayed water all over the bathroom, toilet fittings fell off the wall when pressed, to identify two. I suspect these issues were related to the agency not having overall control and hope they'll remedy them.

The location is really fantastic, close to some marvellous restaurants and bars at the end of via Cavour, close to the metro (Cavour station) and a short walk from route 70 and 71 bus stops, which are very useful if you're prepared to try them (Route 70 takes you really close to Piazzas Navona and della Rotunda, for example). There's a mini market opposite and some quite interesting shops. The Coliseum is a short walk away, as is the via Fora Imperali, Piazza Venezia and the Capidoglio.

With a little attention from the managing agency this could be a first rate apartment. The care that was shown to us after a disastrous start suggests that the agency will attend to the issues with the apartment for future travellers.

Date of stay: June 2018
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Jul 2018
Dear Wane,
many thanks for your detailed and sincere review, we really appreciate the way you explained the overall situation. Actually, it gave us the opportunity to improve the relationship with the owner in managing this property on his behalf.
As you highlighted, the check-in was not a great experience due to the problem caused by the previous guests who delayed in their check-out and the lack of professionality of the person in charge of welcoming you.
This unfortunate situation gave us the chance to take a new ownership and be now responsible for the check-in too so that we can have full control of our guests.

We apologize again, we hope that the compensation that was given together with the beauty of the place and its location truly made up for the bad luck on your arrival.

We also hope to host you again next summer, either here or in another of the many places we manage in Rome!

Best wishes,

Maria Luisa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MikeyNik
London, United Kingdom
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A Modern and Attractive Apartment in an Interesting Area”
Reviewed 9 June 2018 for a stay in May 2018

Altogether, my partner and I had a very pleasant stay in this apartment and I would recommend it for it's comfort and convenience.

A few niggles. Describing the property as 'brilliant' sets a high expectation and sadly that wasn't fully met due to a lack of attention to detail by the management team. In particular, the Wi/Fi did not work when we arrived. This facility was important to us and (after a few days and much trial-and-error on our part) Maria Luisa arranged for a work-around solution to what was described as an unavoidable network failure. But the lack of Wi/Fi should have been spotted (and if possible remedied) before we arrived. Furthermore there were signs that fixtures and fittings were getting 'tired' - a glass shower door was jammed; toilet-flush mechanisms would pop out of the wall when used. If you want to remain 'Brilliant' guys these things need to be fixed.

But I say again, we both enjoyed our stay in what is a fascinating city.

Date of stay: May 2018
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inspirati...
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very nice and great location”
Reviewed 17 May 2018 for a stay in May 2018

This 2 bedroom unit is in the Monti area. Lots of great places to eat. AI TRE Scalini restaurant was wonderful, affordable and great service. Enjoyed it very much.

Date of stay: May 2018
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 May 2018
Thank you for your nice review, I hope to have you again in Rome!
Best wishes,
Maria Luisa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Angelika...
1 review
“A great holiday”
Reviewed 28 March 2018 for a stay in March 2018

This appartment which we shared with our friends was just right for two couples. It was clean, tastefully furnished and in a great location. We walked to many sights on foot but occasionally used the metro, the next station is only few minutes walk away on the bottom of the street. There are many shops nearby to buy your groceries and nice restaurants.
The only problem was that the temperature inside the flat was too hot in the first few days (26 degrees !) and we were told that the heating couldnt be reduced because it was centrally regulated for the whole block of apartments. We had to open the windows which meant that it was very loud and we didnt sleep that well. The temperature then was lowered but remained still very warm.
Also, the person who was supposed to bring the key on our arrival day was one hour late and the car that our friends had requested to bring them to the airport (one of them got an ankle injury whilst we were there) was very late so that my friends had to go to the next square.

Date of stay: March 2018
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Apr 2018
Hello Angelika,
thank you for the nice review. The heating and air conditioning system has been adjusted and set for the summer.
I hope to have you one more time here in Rome,
kind regards,

Maria Luisa
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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