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“They deleted our reservation without our permission after we had waited 6 hours for someone to answer the door!” 1 of 5 bubbles
Review of L'Incanto di San Pietro

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L'Incanto di San Pietro
Ranked #543 of 3,732 Rome B&B and Inns
Certificate of Excellence
Minnesota
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“They deleted our reservation without our permission after we had waited 6 hours for someone to answer the door!”
1 of 5 bubbles Reviewed 27 April 2009

We made reservations to stay here months in advance. When we arrived in Rome, no one was at the bed and breakfast to answer the door. Admittedly, we had told them we were arriving later in the day, so we sent an email letting them know we had arrived. We had our bags so couldn't do much. We waited for 6 hours around the block, checking every 30 minutes to see if anyone was there to let us in. No one ever was. Then, after the 6 hours of waiting, we received an email from Laura telling us she had received a deletion of our reservation. At almost the exact same time, we received an email from Venere.com that our reservation had been deleted. This was impossible, since we had not been on Venere.com since we booked the room. She referred us to another B&B around the corner. Obviously, someone from L'Incanto went onto the website and deleted our reservation without us knowing. We were not happy, as almost a full day in Rome was wasted with our baggage waiting for someone to be there to check us in. The whole situation was very fishy--I would not recommend booking at this location.

  • Stayed April 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank worldtravelers21
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78 reviews from our community

Traveller rating
    46
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 23 October 2007

We wanted to stay in the Incanto di Roma but when we emailed were told it was booked but they had another b and b. I have some good things to say - it was well located, right beside the vatican, clean and pretty cheap. But so many negatives, three rooms with up to nine people share one bathroom. There was a queue for the shower every morning. Our room was so squashed. We had asked for three single beds but got a double and single stuck together. We couldn't open the wardrobe door because the room was so small.

Breakfast was dreadful. It was a self service kitchen with just cornflakes and a sugary croissant. Cheap, cheap, cheap horrible food. This lady - Laura is making a mint and not providing customers with a decent breakfast. It may be acheap b and b (85 per night for the room) but it leaves a lot to be desired. Would not return. One more point Laura recommends the service pick up from the airport which is good but very expensive. I believe she is on commission because if you book between 9pm and 7am, you pay an extra 30%, I asked for a service pick up after 7 and she booked it for before 7!!! I would not pay the extra.

  • Liked — Clean
  • Disliked — Bathroom facilities
  • Stayed October 2007, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank gigs11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about L'Incanto di San Pietro

Property: L'Incanto di San Pietro
Address: Via Vespasiano 48, 00192 Rome, Italy
Region: Italy > Lazio > Rome > Prati
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #543 of 3,732 B&Bs / Inns in Rome
Price range (per night): ₹ 3,341 - ₹ 12,380
Hotel Class:1 star — L'Incanto di San Pietro 1*
Number of rooms: 3
Official Description (provided by the hotel):
BOOK DIRECTLY FROM OFFICIAL SITE BEST PRICE GUARANTEED!!!! L' incanto di San Pietro Is situated in the historical center of Rome, to two steps from Saint Peter Basilica and the Museums Vaticans!I (2 minuts on the walk!) In the centre of Rome, near the beautiful S. Peter Basilica the Vatican Museum, the Spanish step,Piazza Navona,Pantheon and other important tourist sights of the capital. All parts of the city can be reached easily and comfortably by subway (Ottaviano San Pietro stop) or by bus. It is perfect for getting to historical sites like Castel S. Angelo or Saint Peter's Basilica. Don't miss the opportunity to visit the nearby Vatican Museums or take a charming walk in the ancient Borgo district. The L' incanto di san Pietro will meet all your requirements: when you want to combine a few hours' shopping with cultural excursions, you will find great bargains in the shopping area around via Ottaviano. When you want to have a bit of a fun, you can choose between the several cinemas, bars, restaurants, pubs and discos. The B & B L 'incanto have three rooms and big shared bathroom and equipped kitchen! All rooms, , have wrought iron beds with orthopedic mattresses, desks, night tables...Color TV. The rooms are furnished elegantly, with considerable attention to detail. Here you will have total privacy in a comfortable and stylish atmosphere. Cleaning services and linen changes (sheets and towels) are included. Upon arrival, you will be greeted by Laura in a warm, welcoming atmosphere. They will be happy to help you with information and suggestions to make your stay in Rome as comfortable and pleasurable as possible!!! L'Incanto di San Pietro, a completely renovated apartment, has charming, spacious rooms. All rooms have wrought iron beds with orthppedic mattresses, desks, night tables, color TV. The rooms are furnished elegantly, with considerable attention to detail. Here you will have total privacy in a comfortable and stylish atmosphere. The apartment has a large, well-equipped kitchen and bathrooms. For those who like to read, a well-stocked library will soon be avaiable All our rooms are equipped with: heating hairdyer towel set Wi-fi Access to your room at all times, as guests receive their own set of keys to enter the B&B Clean bed linen every three days A private transfer service is also available on request to and from the airports and train stations. ... more   less 
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