The location was wonderful, the rooms were clean. The front desk staff were cold and impersonal - they need to work harder on their customer service. The nuns in the breakfast room were much friendlier, maybe they should work on the front desk.
A real 'nickel and dime' attitude - they charge an outrageous 5Euros for 30 minutes on their computer for internet - such a big place should have wi-fi.
I liked that my room was clean and quiet, but because I like to think of Italians as warm and friendly, I would look for another place to sray next time in Rome. I would still recommend this place, but don't have high expectations.
- Free Wifi