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“Great location, service needs to improve.”

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Residenza Madri Pie
Ranked #675 of 3,759 Rome B&B and Inns
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location, service needs to improve.”
4 of 5 bubbles Reviewed 9 October 2011

The location was wonderful, the rooms were clean. The front desk staff were cold and impersonal - they need to work harder on their customer service. The nuns in the breakfast room were much friendlier, maybe they should work on the front desk.
A real 'nickel and dime' attitude - they charge an outrageous 5Euros for 30 minutes on their computer for internet - such a big place should have wi-fi.
I liked that my room was clean and quiet, but because I like to think of Italians as warm and friendly, I would look for another place to sray next time in Rome. I would still recommend this place, but don't have high expectations.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JetSetSociety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Auxvasse, Missouri
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 October 2010

Exellent, rooms were plenty big enough (we had 3 in our room), plenty of room in bathroom, tho sparce by American standards, couldn't get over how spotless not only our rooms were but the entire hotel, same as before. Perfect location, very safe, had elevator, great breakfast, served by the nuns. Wonderful pretty chapel on 3rd floor as well. No complaints, would definately recommend and plan to stay here again when I'm Rome.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank scout0711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilkenny, Ireland
Level Contributor
88 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 9 October 2010

The rooms in Madre Pie are, as other reviewers have said, very basic but spotlessly clean. Everywhere is tiled and the whole house is reasonably quiet. The breakfast is more than adequate and because the house is in a neighbourhood location there are various places to eat and have coffee at reasonable prices. The people at the desk were courteous and helpful at all times.
Proximity to the Vatican is a bonus for those who want to spend time at the museums and in St Peter's. Many of the sightseeing buses of course stop in the area and the underground is about 15 minutes walk away.
Yes, we did have to pay up front, but then there are not any additional costs to be paid because there is no mini bar and drinks from the bar are paid for at the time of purchase. The said bar is not terribly comfortable, but provides a space to relax as does the terrace outside.
I would have no hesitation in recommending this place to friends who want somewhere to lay their heads after a day of sightseeing in Rome.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank kmdub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
218 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
1 of 5 bubbles Reviewed 7 October 2010

A few of us travelled to Rome for meetings with the Holy See. The location is excellnt but the tiny rooms are spartan and for Eur85 for single rooms you would expect more especially with the many special offers available from hotels now. We reserved rooms back in August and only finalised details a week before arrival, with the result that we were effectively "fined" over 300 euro for cancellation feees, and this, although we stayed some 14 bed nights between us. Also, you have to pay in full on arrival which means that you have no comeback if there are problems. In all, they need to modernise their business model and customer relations. THey dont realise that things have got much more competitive.

  • Stayed October 2010, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank LOGITRAV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 October 2010

For anyone wanting to be a 5 minute walk from St. Peters, this is the place to stay. It is also near restaurants, an ATM and a pharmacy. It has a garden, which in a city is a major plus. It is secure, none of my group of 26 lost any belongings while there. The reception staff are vigilant about who comes in, and only people with room keys are let upstairs. The outside gate is shut at night and you have to ring the bell to be let in. One night we saw very suspicious people trying to get in - they did not succeed. A room safe cost us €5 for our stay of 5 nights. The whole building is incredibly clean. The continental breakfast consists of toast, croissants, rolls, jam, cold meat and cheese. The coffee was excellent. As in mainland Europe in general, the tea was not up to Irish standards.

The rooms are basic, but are ensuite with decent water pressure and towels changed daily. There is plenty of hanging space for clothes. No TV, but why would you go to Rome to spend your evenings looking at TV?

The Residenza is run by Peruvian nuns. There is a chapel for prayer and reflection, and a crucifix on the wall in the bedrooms. The Residenza would therefore not suit those who would be offended by its obviously Roman Catholic ethos, but would they want to stay beside St. Peters anyway?

There is a bus into the city centre - the 64 - watch your bags on this bus.

  • Stayed September 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Taistealaí
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residenza Madri Pie

Property: Residenza Madri Pie
Address: Via Alcide De Gasperi, 4, 00165 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Bar / Lounge
Hotel Style:
Ranked #675 of 3,759 B&Bs / Inns in Rome
Number of rooms: 73
Also Known As:
Residenza Madri Pie Hotel Rome

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