We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“good for the money.”
4 of 5 bubbles Review of Hotel Impero

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel Impero
Ranked #287 of 1,291 Hotels in Rome
Cwmbran, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“good for the money.”
4 of 5 bubbles Reviewed 27 February 2012

This is a 3 star hotel so we didn't pay a huge amount for it. Consequently you don't get 5 star quality. Overall the hotel was good, it is clean, quiet and all the facilities were working.
The location was good as we could walk to most of the attractions.
The breakfast was quite basic and I would have liked some cooked meats. We only stayed for 2 nights and it suited us perfectly well.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank menmeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,053 reviews from our community

Traveller rating
    192
    532
    224
    62
    43
See reviews for
214
440
40
62
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
London, UK
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 13 February 2012

we booked 5 nights here based on triadvisor reviews, our flight was delayed because of the snow and so missed the first night (we had no idea how lucky we were) upon arriving check in was slow and the manager was in a complete muddle getting everyone mixed up, the bar area smells like an ash tray and noone serves.

the real problem is the room, we were in 430, the room was tiny, no problem it was cheap but the mould pn the wall that had been badly painted over, ridiculous! the only heating in the room is from the towel rail in the one in one out bathroom, oh and the shower turns the whole mircobathroom into a wet room.

what really did it for us tho was the banging, this hotel is currently dojng renovations on the 1st floor, but they only work 10am till about 5pm so not really a problem when u go sightseeing, the issue is the doors are so thin and shoddy everytimes somone open and closes a door on your corridoer you can hear it in the base of your spine! the doors provide no sound protection at all and someone getting out of the elevator and entering their room, it feels like there coming into your room!

needless to say after geting very broken sleep the first night we left (having paid in full via lastminute.com) and checked i to another hotel just round the corner were we managed to resume enjoying our holiday!

oh and the tv is the size of a postage stamp, but this doesn really matter as the room was the suze of a piece of A5 paper!

the manager had little interest that we were leaving 3 nights early, as he had our money and there was no chance of a refund

there are so many hotels in this area, dont stay here!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vegetable21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chinandrea87, General Manager at Hotel Impero, responded to this review, 1 July 2013
Dear Guest,
Many thanks for taking the time and writing this review about our hotel. Only with the feedback of our customers we can improve our service, hospitality and the product itself – the hotel. Your feedback is very important for us to constantly improve our service levels.
As we can see from your review, your stay coincided with the hotel renovation period. Hotel Impero was completely renovated step by step during the last few years. These works have finally been completed since the beginning of this year. Not only did we renovate the exterior but also the interior. Every room has been remodeled and refurnished. Our old TVs were switched to new 32-inch LED TVs.
With regards to the size of the rooms, being located in the historic centre of Rome, it is natural for the rooms to be slightly smaller of size (but according to national standards) compared to hotels located in more modern cities. This is a feature that you will discover in many hotels situated in the historic centre of Rome but you will experience a completely refurbished structure with fantastic central location linked with its history and culture.
Regarding the heating, our Hotel works with a centralized air-con system that is set to either heating or cooling mode. Depending on the season or on the wish of the majority of our guests, it is set to either cooling or heating mode. Our Hotel staff works very hard to satisfy the needs of our guests. Had the front desk been informed that the room was to cold, steps could have been put in place to make your stay more comfortable. We are a service orientated Hotel and if there is anything we can do to make our guests feel more comfortable, we invite them to inform us of their needs.
Thank you once again for the time dedicated to review your stay and we apologize for the inconveniences that the renovation works have caused. The hotel staff is working very hard to constantly improve the hospitality service and the facilities. We hope that you will be able to experience the improvements in our standards in a future stay and for any further enquiries, we remain at your complete disposal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Rome hotels

San Francisco, California
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 11 February 2012

Hotel is excellent. Service staff is all Asian and polite. Roold are clean and efficient. Shower are small, no over weight persOn will fit the plastic cubical! Must try 4th floor, nice balcony!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 7 February 2012

We've just returned from 3 nights at this hotel and overall very pleased with it. The location is really convenient if you're coming in on the Teravision bus to the Termini and very walkable to the sights in the majority.

We were there whilst the deluge of snow came down which meant it wasn't the easiest place to get to the restaurants in central Rome (just down to the volume of snow on the ground and coming down) but at any other time that wouldn't be an issue!

The room was clean, very comfortable bed with lovely fresh linen.

Breakfast was a bit disappointing but you could always concoct something, who knew boiled egg and cheese spread on bread went to well :)

All that said, it's a really reasonably priced hotel, good staff and good location.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nicolajc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 January 2012

We stayed 9 nights at Impero in Jan 12. We were pleasantly surprised by the size/amenities of our room at Impero. Room was great, beds were comfortable, towels were charged every day. Breakfast was OK-we never left hungry. Best thing about Impero was it's LOCATION. Close to Termini/Republica. Walking distance to many tourist sites.
Highly recomend this hotel!

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dallasresident1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rome hotels
Esquilino
Hotel Columbia
Hotel Columbia
#98 of 1,291 in Rome
4.5 of 5 bubbles 783 reviews
Esquilino
Selene Style Hotel
Selene Style Hotel
#122 of 1,291 in Rome
4.5 of 5 bubbles 1,235 reviews
Esquilino
Hotel Nord Nuova Roma
Hotel Nord Nuova Roma
#265 of 1,291 in Rome
4.0 of 5 bubbles 1,076 reviews
Show Prices
Show Prices
Show Prices
Esquilino
Flower Garden Hotel
Flower Garden Hotel
#465 of 1,291 in Rome
3.5 of 5 bubbles 331 reviews
Esquilino
Lirico Hotel
Lirico Hotel
#207 of 1,291 in Rome
4.0 of 5 bubbles 1,176 reviews
Esquilino
Augusta Lucilla Palace
Augusta Lucilla Palace
#179 of 1,291 in Rome
4.0 of 5 bubbles 1,622 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Impero? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hotel Impero

Property: Hotel Impero
Address: Via del Viminale 19, 00184 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Free Breakfast Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #287 of 1,291 Hotels in Rome
Price range (per night): ₹ 6,094 - ₹ 13,484
Hotel Class:3 star — Hotel Impero 3*
Number of rooms: 70
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda and HotelQuickly so you can book your Hotel Impero reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Impero Hotel Rome

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing