Nice personnel, spacious and comforting rooms (we had very quiet one - exceptional for Rome's central location), very clean, good breakfast.
We will always consider this hotel for our next trips to Rome.
- Free Wifi
- Breakfast included
This is in walking distance from the train station and is in good walking distance to most of the sites. Upon arrival we found that the hotel was on the fourth floor and the only way to get there was by steps or a very old lift, which requires passengers to close the three doors before it can move. This can be an issue as people who leave the doors open on the fifth floor stopping others access unless you are willing to climb the five flights of stairs and then close the doors. My partner had mobility issues after longs walks and we were caught on a couple of occasions. I had to fetch the lift and bring it to my partner to access the hotel. The hotel lift is not wheelchair accessible (to small). We arrived to a very small but well-kept room, the day was hot and we asked the staff where the control was to the air conditioning, we had to ask another three times before staff told us they normally don’t give out the controls until June the 1st! We eventually got the control and a rude response. The internet password was the next battle then we needed a fridge for medication. All seemed a little hard! The internet connection was the best we had on this trip. Downloading English speaking shows on YouTube without any problems or buffering. The bed was comfortable the street noise below well insulated by double glazing. One night we hear plumbing noises and told the staff, after investigation the staff old us it was the Americans next door who leave the taps and heaters on. He was quite derogatory towards Americans. This was our last stay in Europe and we unloaded our Euros before going to the airport, only leaving ourselves with enough for a couple of drinks at the airport, but on departure from the hotel we were informed that we had to pay Rome tax In cash. We didn’t have enough, only on travel cards, again we got a rude response from staff as he threw his hands up in the air. His colleague eventually accepted what cash we had left and we left the hotel. Service industry training would be good for all staff in this place.
Dear Mr Tassiemouse,
I would like to express my sincerest thanks for the observations you write to us regarding your stay at our hotel! We are continually striving to improve the hospitality we offer, and comments from our guest are always welcome!
I'm very sorry for what has happened, however you have to consider that most of your negative observations not depend from us! The lift, for example, is not a part of the hotel, so we can't do nothing about the rudeness of other people that use the lift. We put the sign "please close all 3 doors" but is not enough! About the air conditioning, we are fixing all the sistem for a standard check to maintain efficent all the machines! This is the reason of why your air conditiong work very good! About the noise in the night, we always said to our guest to keep a low tone of voice, but maybe is not enough again! About the city tax, we always said to our guest at the time of check-in that is an obligatory tax that the guest should pay in cash! This rule, another time, is not depends from us! (You can write a review diretely to our government that put this stupid tax!)
But if a read again your review, I can understand that you really enjoy at Hotel Martini: location is perfect on the main street, close from the station and in a good walking distance to most of the site, you sleep in a very well room with a nice bed, the internet connection was very fast and you spend all your moneys in our beautifull city!!!
I look forward to having you as our most welcome guest on a future occasion and, in the meantime, take this opportunity to send you our best wishes!
We stayed at the hotel from 7 to 15 June. The hotel is very nice and cozy. The room was good and spacious with a beautiful interior and new bathroom. Hotel is located in one of the most popular city streets with a lot of shops and cafes. We were lucky with an amazing view from the window at the old church. Staff in the hotel is very very friendly and hospitable. Nice breakfast with a good coffee! Grazie per tutto! Speriamo di tornare al vostro albergo!:)))
The hotel is quite basic (the showers & toilets are very primitive and need updating) and breakfast doesnt have variety or splendour of Italian food. Also note that there is a lift that is not always working due to the fact that some other occupants in the building does not close the lift doors and that casues it is not working. But the location is brilliant (10 mins walk from Termini, main bus and rail station, within a short walking distance to main historical places as well as shops, the staff is really friendly and accomodating, the internet point just around hte corner (literally!) with the best prices for telephone and internet you can possibly imagine. Great value for money.
Location is very good, near the Roma Termini (10 min by walking), public transport and many points of interest, shops. The rooms are clean. The internet is free of charge. Very pleasant staff. Good price. When we come to Rome we stay here because of we like this hotel. Very recommended.
We went to Rome in February. After our cold winter weather was awsome (+ 15/17 degrees). Few words about hotel: perfect location, right in a center; friendly stuff, good rooms (a little bit noisy though). Breakfast was poor but for 3* hotel it' ok. If you're going for a few nights and don't want to spend lots of money it'll be a good choice. Have a nice trip!:))