I booked this hotel because of the many good reviews it has received on Tripadvisor. The risk that you run by doing so is that you start expecting something truly marvellous and it can only disappoint.
Let me start by saying that most of the staff are indeed very friendly but it is hit and miss. Some of them speak hardly any English, which can be difficult indeed, especially when your room isn't satisfactory for particular reasons. Another example is that I asked for assistance with an airport transfer to and from Fiumicino the day after I landed. I gave the receptionist the details (a one-day trip to Cagliari) but I was only given a taxi to Fiumicino. There was no one picking me up on my return.
More frustrating was the fact that my room was simply not satisfactory, as mentioned before. Only two lights were working on about 25 watts and this did not exactly light up my room. I arrived late and my room was dark, also owing to the fact that the shutters were shut. Normally this is no problem but because the room was so dark, I could not find the switch to operate the shutters (yes, I felt like there was a hidden camera somewhere as I was 'feeling' all the walls for clues). To add insult to injury the shower hook was broken, which meant I had to hold it in a funny angle to get wet, causing the stream to turn into a drip.
In the morning I tried to raise the issues with the night clerk but he spoke no English whatsoever and I knew that nothing was making sense, so I hoped that the cleaners might spot the darkness. They did not and I took another two rounds to reception that evening to get things sorted. When I came back from my dinner, around eleven thirty, I could happily report that most items were fixed and found (in case of the shutter switch - next to the bed duh). The shower is still an issue because it hangs at such an angle that you cannot flood the whole of your bathroom and every bathroom beneath you.
As I mentioned, throughout all of this the staff were really friendly and not necessarily unhelpful by choice, just unhelpful by default. I was offered not to pay tourist tax. They didn't say why but I suppose it was because of the issues with the room.
Sad to say, I probably would not recommend this hotel, purely on the basis that people who only stay a short time and have genuinely little time to spend, there were too many issues to get resolved just in order to get a good night's sleep.
- Official Description (provided by the hotel):
- Bellesuite Rome is an elegant B&B with 7 rooms located on the 3rd floor of a historic building in the very heart of Rome. With its strategic location is the ideal starting point to discover the beauties of Rome: Spanish Steps, Trevi Fountain and the shopping streets (Via del Corso and Via Condotti) are 10 minutes walk from the hotel while Piazza Venezia, the Colosseum, the Roman Forum and the Pantheon can be reached in just 20 minutes. The metro Repubblica (line A) and Barberini (line A) are 400 meters from Bellesuite Rome and the Termini railway station 1 km. The Monti neighborhood, where the B&B is located is very popular among the Romans and offers a rich selection of Italian and ethnic restaurants, trattorias, famous aperitif bar, pubs with live music, art galleries and small boutiques. Discover the area on foot by taking advantage of the pleasant temperatures of the capital. All rooms between single, double single use, double and double, triple and family rooms are classically decorated and offer free Wi-Fi Free, air conditioning, safe, desk, minibar, LCD TV with satellite channels (SKY), direct dial telephone, hairdryer, bathrobe, slippers, electric kettle and coffee maker. The free continental breakfast is served every day in the room and consists of sweet and savory products. A conveniente shuttle service to/from the airports can be arranged upon request. Our staff will help you to book tickets for theaters, museums, guided tours and concerts. ... more less
- Reservation Options:
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- Also Known As:
- Bellesuite Rome Hotel Rome
- Bellesuite Hotel Rome
- Rome Bellesuite Hotel