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“Good location but was more like a seedy doss-house than a hotel”
Review of Hotel Galeno

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Hotel Galeno
Ranked #1,083 of 1,269 Hotels in Rome
Reviewed 2 November 2014

The location is good - about 10-15 minutes walk to Termini Station or 2/3 stops on bus 90, 82 or 60L. Staff are pleasant and helpful and reception is staffed 24/7. The hotel interior is rather dingy and in need of a deep clean and décor upgrade. The rooms are small so if you are a larger than average person you may feel restricted. The linen and towels were clean but the toiletries left in the bathroom were minimal to say the least.

The so-called breakfast is not really worth bothering with and its preparation in the morning is loud enough to disturb anybody in rooms near the dining area. The day before we left, I asked the receptionist if he could book a taxi to take my wife and I to Ciampino Airport the next morning. The official white taxi rate is 30 Euros, but the receptionist wanted to charge me 55 Euros. Not impressed. We just walked round the corner to Porta Pia and found white taxis waiting for fares - at the official rate!

Room Tip: Avoid rooms near reception and the dining area and check if the windows close properly before accept...
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  • Stayed: October 2014, travelled as a couple
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1  Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (217)
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9 - 13 of 217 reviews

Reviewed 29 September 2014 via mobile

This hotel has nothing special. The breakfast is just toast and coffee and the hotel has no lounge or gym or anything like that BUT it is a small intimate hotel. The staff is very friendly and they are always open, 24/7. They will help you and welcome you and wish you a good day. Give you tips for restaurants and what to do. It is almost like staying at a friends place. The beds are good but the rooms are very small! The area is quiet and it is easy to get in to the city, just 2 stops from the central station with the metro. Perfect for students and backpackers.

Stayed: September 2014
Thank Emma A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2014

The rooms smell terribly, breakfast is aweful, no customer service what so ever, the staff is unfriendly and rude, I don't recommend anyone to stay there, I got good poisoning there and I could t sleep all night because the windows were broken and I could t close them, I could also hear and smell people in other rooms go to the bathroom, this hotel I not cenotary and I m surprised it's not closed down. Customers treated as if they are not welcomed.

  • Stayed: September 2014
    • Value
    • Location
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2  Thank Olga P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2014

We have visited this hotel in May, 2014. I do not realize who gave this hotel two stars. The online pictures and the hotel description are total fraud. They are taken from another hotel. Hotel Galeno needs a general refurbishment. The room we had was hyper small, dirty and everything was broken. I felt I am in the Middle Ages - of course I wanted to feel the atmosphere of ancient Rome, but this was way too much than an average European could handle. There was no view-the window was with iron bars like in prison and you could not even open the window. We were close to the reception and every morning from 7.00 a.m you could hear the receptionist talking with clients or just chatting around. It was very noisy. The Breakfast- i would not serve such breakfast even to my biggest enemy. When we went to have the "breakfast", the responsible lady with an arrogant behaviour gave us a tray with coffee and two packed crackers with mini butter and a minimalistic piece of cake and we were supposed to eat this in a corridor. In their website was explicitly stated that the breakfast is CONTINENTAL!. So to sum up Everything what you read and see anywhere online do not represent the current situation of hotel Galeno.
I would finally say that hotel Galeno is acceptable for a one night stay in case you travel and need only couple of hours sleep, but even in that case i would recomend a hostel.

Room Tip: Ask for +a room twhich is far from the reception
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  • Stayed: May 2014, travelled as a couple
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1  Thank SlavenaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

Me & my fiancé stayed here for 3 nights and found the location handy still a decent 15 minute walk to most places though. The breakfast is very basic, we are talking like bits of pre packaged toast and spread- that is it. The staff are friendly but expect very basic service. For some reason there was a sewage smell within our room at all hours. Air con worked. Staff do not seem to be happy working here and I am so sure one morning reception said that the maids are on strike. Awkard. Overall not a terrible stay, but unpleasant and would not consider coming back.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
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Thank Jade_VENZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Galeno

Address: Via Dei Villini 10, 00161 Rome, Italy
Region: Italy > Lazio > Rome
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #1,083 of 1,269 Hotels in Rome
Price Range: ₹ 5,213 - ₹ 10,816 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Galeno 2*
Number of rooms: 20
Official Description (provided by the hotel):
Hotel Galeno is located in Via dei Villini in one of the oldest district in Rome, near to the historic Porta Pia, in a quiet and elegant zone, great location for those who travel for culture and for those who come for business ( close to the hotel we have Ministries , Embassies, the hospital Umberto I) or for study (La Sapienza University, American School, French School) but especially for those who are travelling for tourism, being close to Piazza Barberini, Villa Borghese. Suitable location for those who want to walk on the streets of Rome and for those who prefer to travel by public transport. Family management , basic standard rooms, good quality at a small price , staff assistance 24 hours on 24, full availability of the staff to assist you , as you can have a pleasant stay in the capital. Open to groups to families, ability to insert children cots, for up to three years, without charge. Small dogs or cats are welcome. ... more   less 
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Also Known As:
Galeno Hotel Rome

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