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All reviews via nazionale trevi fountain great location within walking distance spanish steps train station central location on foot main attractions buffet breakfast min walk roman forum pastries visit to rome major sites eurostars vatican
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Reviewed 6 November 2017 via mobile

Stayed for 3 nights with adult family members. Reception service hit and miss depending who you spoke to. Some very rude. Others very polite. Rooms (we had 2) were ok. Comfy beds, but crap view from windows and 1 room was very small with no bath. Didn't like breakfast either although there is plenty of choice and I can be fussy. This hotel is perfect for getting around Rome by foot and has plenty of shops, restaurants and bars within a couple of minutes walk, as well as walking distance to most sites apart from the Vatican. All In all average hotel I'm sure there are a lot better but I guess you get what you pay for

Stayed: November 2017, travelled with family
Thank sara-bird16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017

Having stayed at the Eurostars Madrid the previous night our expectations were high, which was somewhat unfortunate as Eurostars Rome didn't live up to those expectations. Room at front of hotel very small and dark (and the bed was in the wrong place), all rather dated, with overly fussy decor and curtains. Room also noisy - could hear word for word what was being said in the room adjacent but had been put off asking for a move by the somewhat unhelpful staff on check-in. Front of hotel also on busy main road so traffic noise unavoidable. That said the busy main road is the Via Nazionale so the hotel is in the perfect location for easy access to Rome's main sites. Breakfast was more or less what you'd expect for a chain hotel. Not much to commend other than the location, sadly...

Room Tip: Not at front!
  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Katie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

This truly is a awful hotel!!
First impression of the foyer was nice .. but that was the only area of the hotel this could be said ..
As we walked through the dark dungeon like corridors I wondered why people were sitting on old shabby sofas, but having found the bar later that night which incidentally doesn’t open till after 5.30 I realised the bar was so small with no seating other than 2 bar stools that the shabby sofas were there best offering!!
Next the bedroom.. dated doesn’t seem enough to emphasise how awful this was, old chipped furniture white walls but not in a good way nothing at all on the walls except the odd dirt patches! I felt like I was in another corridor, the bathroom was probably the best room in the whole hotel clean and bright .
To sum up.. when people say “well it is central what do you expect “
Well I’m sorry the “central “ location does nothing to justify how this hotel ever got its 4 star rating.. for us the hotels we stay in form part of our holiday, somewhere to go at the end of a day and relax in a bar and watch the world go by .. this is most definitely not that hotel ..
Believe the bad reviews they are not made up !!!!

Stayed: November 2017, travelled as a couple
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2017 via mobile

Nice hotel with reasonable room area, location is perfect you can walk to train station or center of Rome, many shops around the place, just if the hotel can add power socket near to the bed, breakfast was grate.

Stayed: November 2017
Thank Ahmed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2017

Close to Termini Station with large luggage which we managed fine, just a block East of the station. Staff was very kind, helpful and gave us a room upgrade, junior suite. Fridge with free water, pops and snacks, espresso machine and kettle. Large ban with great size shower. There was a free cell phone in room for your use, called home to Canada no cost. The breakfast was extremely good with numerous choices both got and cold. Gentlemen serving were friendly and fun. Highly recommend this hotel for the cost and wonderful staff.

Room Tip: They upgraded us to a junior suite, room 305, wonderful.
  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Nora M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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