I secured a reservation here many months ago. Unfortunately upon arrival they informed me that they must give my room to some people whose flight was cancelled. They did arrange accommodation for me in a nearby hotel for the first night of a 7 night stay. That hotel was supposedly a 4 star hotel but was a bedbug infested hell hole (Grand Hotel Fleming). We then came back to the Donna Laura and were told by another member of staff that the football team was there yesterday (the real reason why we lost our room). The hotel gave me no discount and no apology and I even had to argue to get cab fare paid between the 2 hotels. They are liars and thieves. Avoid or the same may happen to you.
- Official Description (provided by the hotel):
- Discover "American Palace," a 4 star hotel, located in the heart of the business district in Rome: EUR. An historic 7 floors building which has been completely renovated, during 2010, in all the bathrooms of its double rooms. Well connected to the main centre of Rome, the Hotel is well located close to public transports and just 50 m away from the subway, B.(LAURENTINA). The right place to stay and find all the comforts, a warm atmosphere granted by an high quality and variety of services, and a professional and friendly staff. During winter its wide common spaces are the ideal place to spend your spare time and in summer time our elegant inner garden offers rest at our open bar . OUR ROOMS: With its 164 rooms the Hotel has got different room types to meet all guests' needs. The welcome is assured in comfortable single, double, twin and triple rooms, and for a more comfortable stay we can offer our suites. All our room types share the same attention for details and the warmth of green and brown colours of our furniture. All rooms have toilet en-suite, are classically furnished with wooden floor or carpet and are equipped with minibar, safe, heating and air conditioning system, flat screen TV with international channels, direct telephone line, hairdryer, desk, toilet amenities. If you travel for business purposes you'll be pleased to know connection is free for our guests. SERVICES The hotel offers several services to make your stay special : The reception desk staff is at you complete disposal 24h a day for information and assistance. Our laundry service assures your clothes will be delivered back in 24h if required by 9.00 Am. Room service available everyday from 7.00 Am to 10.00 Pm and everyday free newspapers available for our guests. Our gymnasium is open from Monday to Sunday and it's free for our guests. The parking area is available inside the hotel with an extra charge..... And if you come for business purposes, our two Conference halls can sit up to a maximum of 70 people and are equipped with all modern audio-video devices. ... more less
- Reservation Options:
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- Also Known As:
- Donna Laura Palace Rome
- Hotel Donna Laura Palace