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“Horrible conditions, terrible staff~!”

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Hotel Nord Nuova Roma
Ranked #235 of 1,271 Hotels in Rome
Certificate of Excellence
Reviewed 4 weeks ago

In all the European hotels I have ever stayed in - this is the worst! The floor in the room was buckeled and I broke my toe on it! I complained to the front desk several times prior and they did nothing! The TV was a computer screen in the room and did not work. They finally changed it when we complained when the front desk was full! The breakfast room staff was terrible and rude. The food was fair at best. When the cappuccino machine broke they yelled at the customers instead of fixing it! One evening a gentleman came down stairs asking for clean towels since they did not get them when the room was done and he was told it was because they weren't on the floor. He said they had piled them all up on the stool in the bathroom - that is not good enough for this hotel. Avoid at all costs!

  • Stayed: October 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
2  Thank Dowrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 1,215 reviews

Reviewed 14 October 2017

arrived after been dropped some distance from hotel, rooms were a little shabby but clean and adequate for our stay. reception staff were abrupt and not really very helpful, cleanliness of rooms could have been better would class this as very basic. Being provided with a tv but no English channels was extremely frustrating as much of my evening was spent in the room. the noise from the roof top bar was enough to keep guests awake ! as a city hotel you would expect noise but this was above and beyond! cleaners on the go at 6am did not give guests much time for sleep having been kept awake most of the night the lifts etc outside the rooms were noisy too if a light or moderate sleeper avoid at all costs ! luckily we were only there for 4 nights but took me a week to recover from disturbed sleep! Breakfast was good but Italians need to learn how to cook scrambled egg, green colour is not appetising at the best of times, we stuck to cold options but plentiful and adequate to set you up for a days sightseeing.overall as a budget hotel would suit single busy travellers but if seeking more than the basics avoid !

Room Tip: no tips as we got the short straw booked double rooms but got single
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  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank Jayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2017 via mobile

When we booked our trip to Rome, I chose this hotel for its location close to Termini Station. We wanted to be able to take trains and the metro easily during our stay. I was a little worried that we would heat too much noise from the station and the busy street, but we have not. The window in the room opens for fresh air and the view we have from the 5th floor is beautiful. At night if the street sounds are loud, there are double windows that close out all lights and noise if you want, and you can turn on the air conditioning. The staff is friendly and helpful, and the room is so clean each night. Breakfast was included with our room, and we enjoyed a relaxing meal each morning with a very attentive wait staff. I was very happy with our choice of hotels!

Stayed: October 2017, travelled as a couple
1  Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

We recently stayed a few days at the Nord Nuova Roma. We were very happy to find out that it was a very nice hotel with a hop on hop off bus stop right across the street the main train station for Rome was only two blocks away. They were plenty of shops and restaurants in the area. Our room was nice and breakfast was included they had a main room downstairs for breakfast that consisted of a lot of pastries some scrambled eggs and some cold cuts fresh fruits and cereals. We really liked that it was so convenient especially having a hop on hop off bus right across the street we could jump on and take a tour somewhere around Rome and hop on another hop on hop off bus and come back to our hotel.

Stayed: September 2017, travelled as a couple
Thank LaurenLHS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2017

Great location, very good breakfast , great rooftop restaurant/bar. This hotel is close to the termini for convenience but is set in a quieter street. We had no problems in the area and once we had got a bus pass we were able to travel all over rome with no difficulty.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank planb4ugoCork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Nord Nuova Roma

Address: Via Giovanni Amendola 3, 00185 Rome, Italy (Formerly Bettoja Hotel Nord Nuova Roma)
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #235 of 1,271 Hotels in Rome
Price Range: ₹ 5,440 - ₹ 11,800 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Nord Nuova Roma 3*
Number of rooms: 153
Official Description (provided by the hotel):
The recently refurbished Hotel Nord is located in the center of Rome. It faces the new Roman Archeological Museum and is across the square from the Museum of the Baths of Diocletian and the Opera House, and is within walking distance from the Railroad Station. Its charming Roof Garden Bar & Restaurant, "La Limonaia", overlooks the baths of Diocletian. The Hotel Nord has 156 Rooms, 3 Conference Rooms, Garage, Roof Garden Bar, Restaurant, Air Conditioning, TV Satellite, Minibar, Free Wi-Fi. ... more   less 
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Also Known As:
Bettoja Hotel Rome

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