I stayed in this hotel last year of the same month. I could have ranked this hotel a 5 star but I decided not to because of some things that happened when I arrived.
I arrived Rome via Cathay Pacific Airways flight 293, which left Hong Kong at 1205 and arriving in Rome after 13 hours which gave you a real tiring experience. Eventually, I arrived Rome at 730 local time and by 900, I was already at the hotel. I didn't expect to be accommodated right away but I was expecting a little courtesy from the front desk. The front desk could be in bad mood during that time and was answering me rudely the whole time. So I left and had breakfast at the nearest opened restaurant which was a couple of blocks from the hotel. By 1000, I was back at the hotel and just waited patiently till an assistant approached us to be in our room by 1100.
Well, I stayed in this hotel again because of its location and its rooms. I wasn't disappointed with how the rooms was presented but some things are missing, like having only a pair of room slippers or maybe requesting an electric adaptor to charge my gadgets which I was able to borrow last year.
Anyway, it could have had a 5 star experience if not for the service flaws. Still recommended but hopefully will have a better courtesy from their staff next time.
- Official Description (provided by the hotel):
- In an elegant period palazzo in the centre of Rome, the BEST WESTERN Hotel Canada represents the fruit of the experience of generations of hoteliers and a tradition of hospitality that renews itself every day. A recent refurbishment has rediscovered the original architecture of the building housing the hotel - constructed in 1870 to provide accommodation for officers from the nearby barracks of Castro Pretorio The Hotel Canada is easily reachable from the main central station "Termini" (circa 400 m) and well connected with both airports of Rome, Leonardo da Vinci/ Fiumicino and Ciampino. The Hotel Canada is located in a very comfortable position. Being close to the subway (Line B, Castro Pretorio's stop) allows every guest to reach the famous and touristic Rome downtown in just a few minutes. ... more less
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- Also Known As:
- Best Western Hotel Rome
- Hotel Canada Rome
- Best Western Rome
- Canada Hotel Rome
- Rome Best Western