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All reviewshotel art decotrain stationcastro pretoriominute walkrecommend this hotelspa bathpastriesfront desk staffroma terminihamquiet areawithin walking distanceclose to terminisingle roomvery nice hotelthe room was nicebreakfast was included
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Reviewed 12 July 2018 via mobile

This hotel was nicely presented although they were doing some renovation work when we stayed. The room was a good size as was the bathroom. The breakfast had a lot of choice and included some hot choices. We were on the 5th floor which meant we had to take 2 lifts as the lift on the ground floor did not go to the 5th the floor. The hotel is an easy walk to the station.

Stayed: July 2018, travelled as a couple
Thank Jenni E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dario d, Direttore generale at Best Western Hotel Artdeco, responded to this reviewResponded 9 August 2018

Dear Guest,

I am pleased that you had a nice time in our establishment, regarding the renovation work it has now been completed,we were cleaning the facade. Glad that you have enjoyed our full buffet breakfast.
Hope to have you back in your future visit to Rome
Thank you
Best regards
Antonio Guizzetti
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2018

My pilgrimage group came to this hotel as strangers to the staff, but we are now leaving as family! The staff was exceptional! The facilities were superb! The room was outstanding with a sweet view of the neighborhood. The breakfast was delicious with a wonderful variety of things to eat, and the waiters went above and beyond every single day to start our day off with a smile. There were incredible restaurants (and gelato) within walking distance of the the hotel, which we appreciated!

  • Stayed: June 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Pam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dario d, Direttore generale at Best Western Hotel Artdeco, responded to this reviewResponded 9 July 2018

Dear Guest,

thank you for taking your time to review your stay in our Hotel.
We are very happy to have managed to provide you and your group with a superior service, glad to read that you have enjoyed our buffet breakfast and the kindness of our staff.
Hoping to have you back again when in Rome.
Thank you
Best regards
Antonio Guizzetti
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018 via mobile

We spent 1 night here but enjoyed our stay. They were very friendly and kept our luggage while we went on a day tour. When we returned our luggage was in our 2 triple rooms. We ate a lovely breakfast in the restaurant. My daughter left a bag at the hotel and the English speaking staff were very helpful and mailed her bag back to the US. (Of course we paid to ship.)
This hotel is very close to Termini station.

Stayed: June 2018, travelled with family
1  Thank Sue- Elise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dario d, Direttore generale at Best Western Hotel Artdeco, responded to this reviewResponded 9 July 2018

Dear Guest,

thank you for taking your time to review your stay in our establishment.
We are pleased to read that you had a nice time in our Hotel and enjoyed our buffet breakfast, glad to hear that the lost bag made it safely back to the USA.
Thank you again and hope to have you back in a near future
Best regards
Antonio Guizzetti
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018

We were very pleased with this hotel and our room. It's hard to make judgement based only on online reviews and being 5000 miles away in an area you are unfamiliar with. I fell some of the reviews here are a bit harsh. We had a fabulous experience and would most definitely book here again!!

Location - A bit outside of the city center but a short walk from Termini Station which connects you by bus, train, metro or taxi to anywhere you want to go. The Colosseum is within walking distance if you don't mind a 20-30 minute walk. We walked anywhere we could. The city buses and metro can be pretty crowded. We took a shuttle van from the airport and they gave us a discount for the return trip which was not only cheaper but our own private car. It is close enough that if you do tours with pick up in the city it will be included. We had one of our tours pick us up right at the front door of the hotel.

Staff - The front desk staff was always friendly and helpful and spoke English well. Check in was a breeze. We arrived early in the morning, too early for check in but they did store our luggage and deliver to our room. We were able to check in by about 1:00pm. The housekeeping staff did a great job. Rooms were very clean and some days they took my daughter's blanket she brought from home and folded it in fun decorative ways.

Food - Breakfast at the hotel was 5 Euros. You can chose when you want to eat and only get charged for the days you eat. It was a nice variety and we ate there most days. They had hot eggs, potatoes and ham, many breads and pastries, cereals and fresh fruits. They made you a fresh coffee or cappuccino if you wished. There was a restaurant onsite for dinner but we never ate there just because we were always out and about at dinner time.

Rooms - We had a triple room since we had 3 people. One double bed (very unique style - see photos) and one single bed. Beds were comfortable, always had a good nights sleep. Floors were laminate (no carpet), looked very new. Plenty of room to move around the beds. Rooms had a very large closet hangers and included a room safe, 2 night stand with drawers, a luggage rack, a desk, tv, mini-fridge with drinks for purchase and plenty of outlets (bring converters made for Italy...these are different then what other parts of Europe uses).

Bathroom - Bathroom was large, big sink with an outlet close by. There was a jetted tub that felt great at the end of a long day walking and also a shower. Hair dryer was included.

Windows - We had 2 large double windows that opened to outside air (no screens) and a street view (see photos)

Elevators - 2 elevators for use if you are on a higher floor. They are both small, one only big enough for 2 people or 1 person and a suitcase. Most of the time we just opted to use the stairs.

Wifi - Given a wifi password at check in and it worked just fine. Also had good international cell service reception in the room.

Nearby - Plenty of restaurants nearby, a corner store right across the street to get fruit or drinks, a military post at the end of the block made us feel safe as no riff raff in the area. Never felt unsafe or threatened in any way in the area of the hotel.

Note - the hotel seems to be getting facelift as there was scaffolding and roped off areas on the front side of the hotel. It did block our street view from one of our windows. This just didn't bother us. If work needs done on the building, then they need to do it. Everything else about the hotel was so worth the price and comfort that was only a small very minor inconvenience.

Room Tip: Triple room was spacious! We had room 418
  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Pamela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dario d, Direttore generale at Best Western Hotel Artdeco, responded to this reviewResponded 9 July 2018

Dear Guest,

Thank you for taking your time to review your stay in our Hotel.
We are very happy to have provided you and your party with a good service and made your stay in Rome a very pleasant one.
We really hope to have you back in our establishment in a near future
Thank you again
Antonio Guizzetti
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2018

We recently stayed here for 2 nights in room 218 which was classed as a ‘superior double’. The room was very nice with a comfortable bed and good air conditioning which was necessary in such hot weather. My only slight niggle would be the shower which was connected to the bath and a bit temperamental. Staff were very friendly helping out with directions etc.

Breakfast was basic continental along with some cooked eggs but extremely good value for €5.

There is a Metro station a 5 minute walk (Castro Pretorio) and Termini Station is about 10 minutes walk which allow easy access to the sights of the city. We bought a 48 hour ticket for €12.50 which was well worth it.

Rome is an amazing city but make sure you take a good pair of walking shoes!

Room Tip: 218 was a nice room
  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Service
Thank 365JB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dario d, Direttore generale at Best Western Hotel Artdeco, responded to this reviewResponded 21 June 2018

Dear Guest,

Thank you for taking your time to review your visit in our Hotel.
We are pleased to read that you had a lovely and comfortable stay, and the staff had been courteous and helpful.
Glad to hear that you have found the hotel location very good for your sightseeing.
Hope to have you back in Rome in a near future
Thank you
Best regards
Antonio Guizzetti
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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