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All reviews vatican city great hotel st peter's square front desk staff minute walk pastries modern hotel breakfast buffet hop on hop off bus within walking distance hotel restaurant other attractions excellent location stayed here for nights small balcony would highly recommend this hotel superior room
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18 - 23 of 1,306 reviews
Reviewed 26 September 2018 via mobile

The hotel is in a great location and very comfortable. However, we accidentally left a suit bag with around $1000usd of clothing in our room at check out and advised them 2 days later. The hotel has told us nothing was found after several emails and phone calls. My daughter was getting married the next day and we had all our bridal wear in this bag. It ruined our day. Do not stay at this hotel!!!!!!!!!!

Stayed: September 2018, travelled as a couple
3  Thank Jenny255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerMiche, Direttore at Starhotels Michelangelo, responded to this reviewResponded 2 days ago

Dear Guest,
Firstly, we would like to thank you for leaving your comments regarding Starhotels Michelangelo. We aspire to certain essential priorities, among many, as courteous staff aimed at customer satisfaction and impeccable service. We regret if these aspects were not achieved and we definitely work on what you’re kindly pointed out in your comment to improve ourselves and our service.
We do hope to welcome you once more in the near future.
Best regards
Mauro Polmonari
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2018

When in Rome we stay here, modern hotel with excellent rooms, friendly and helpful staff, breakfast was always great lots to chose from now they even added boiled eggs to the buffet which seem to be a big hit, great location close to the Vatican. I highly recommend this hotel when visiting Rome.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerMiche, Direttore at Starhotels Michelangelo, responded to this reviewResponded 3 days ago

Dear Guest,

Thank you for your great feedback of our Hotel.
We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services but what makes us more proud is your recommendation of our Hotel to future Guests.
Please consider our doors opened to welcome you back soon!

Mauro Polmonari
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018 via mobile

I visited Rome for my summer vacation. This place is close to Venice. Comfortable place to stay. And easy to travel if taking public transport. Food was worth the money. Staff and service was very good. Staff were friendly and helpful. Will stay again in this place if I visit Rome again. Try this property, wouldn't be a disappoint for you..

Stayed: June 2018, travelled as a couple
1  Thank Eucabeth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerMiche, Direttore at Starhotels Michelangelo, responded to this reviewResponded 3 days ago

Dear Guest,
Thank you for your kindly words regarding our Starhotels Michelangelo in Rome.
We are very pleased that you enjoy your stay with us.
Hoping to Welcome you once more in the meantime, we send you our best regards.
Mauro Polmonari
GM Starhotels Michelangelo Roma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

It is two blocks from the entrance to the Vatican..very modern hotel with excellent rooms, restaurant, English speaking staff...easy to get to from train station, Rome Termini taking the 34 bus to the end of the line €1.50...several bus lines within a block so easy to get around..however a tour bus destination so can get very services in late afternoon and early morning..lots of inexpensive restaurants nearby

Stayed: September 2018, travelled as a couple
2  Thank Tomtomaz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerMiche, Direttore at Starhotels Michelangelo, responded to this reviewResponded 19 September 2018

Dear Tomtomaz2,

it’s a great pleasure to read your comment regarding your last stay in Rome, and the positive impression received from our Starhotels Michelangelo.
Thanking you for the time dedicated to us, we hope to welcome you once more in the “Eternal City”!
Yours faithfully

Mauro Polmonari
General Manager
Starhotels Michelangelo Rome

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Reviewed 16 September 2018 via mobile

We booked this hotel through Trip Advisor for a 4 night vacation. We chose it because of the location near the Vatican, and it was a good choice. St Peter’s Square is a short (10 minutes or less) walk, which really mattered on the mornings we took early tour and saw the Pope.
Hurricane Florence interrupted our travel home, and we had to stay 2 extra nights. Alessandro at the front desk was helpful and took care of us with a smile. He and Roberto made us laugh and feel welcomed. Will definitely return here. And the restaurant is surprisingly good!

Stayed: September 2018, travelled with friends
2  Thank Debbie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerMiche, Direttore at Starhotels Michelangelo, responded to this reviewResponded 19 September 2018

Dear Debbie W,

Thank you for your great feedback of our Hotel.
We could not feel more satisfied by your positive comments. We are pleased that you appreciated our hotel and our services.
Please consider our doors opened to welcome you back for your next roman stay!

Mauro Polmonari
General Manager
Starhotels Michelangelo Rome

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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