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All reviews pedestrian street first floor small door charming hotel royal palace local pastries perfect location within walking distance spanish quarter breakfast was excellent standard room cakes lovely room amalfi coast visiting naples chiaia courtyard
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6 - 11 of 1,808 reviews
Reviewed 11 September 2022

Stayed for almost a week in this hotel. Very good choice. The people working there are very nice, always ready to help. The rooms are very clean as well as the common areas. Good location near some of the main landmarks and plazas.

Date of stay: September 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank joshuadB7857YV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme, responded to this reviewResponded 22 September 2022

Dear joshuadB7857YV,
the words that you spent about the commitment and willingness of the saff members are immensely rewarding for us all.

The dedication of the people working to give our hosts the feeling of being "at home" along with the cleanliness and the location we're located in are some of the hallmarks of our cozy "Neapolitan house" we're often mentioned for.

It goes without saying that we'd be glad to have you at our place on another occasion should you plan to visit Napoli again.

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Reviewed 17 July 2022

The hotel is in a fantastic location close to the ferry port and the bustling Quartieri Spagnoli; full of bars, trattorias and pizzerias. The room is charmingly decorated, spacious and quiet and cool at night. We very much enjoyed 7 nights here exploring the city and the wider bay of Naples; the location of the hotel is perfect for easy day trips on the ferry to Positano, Amalfi & Capri.

Date of stay: July 2022
Trip type: Travelled with friends
Thank H4347LGemmas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme, responded to this reviewResponded 10 August 2022

Dear H4347LGemmas,
thank you for your positive review highlighting the best our area has to offer: as you noticed we are located in a very tourist- friendly position with all the little cozy and typical places where one can get an authentic neapolitan style and best value for money lunch,dinner or appetizer.
Moreover, we are at 10 minutes by walk from the boardwalk and 20 minutes from The Old Town.
We're very glad you noticed the overall feel of our rooms,too: it goes without saying that we would be delighted if you considered us for your next stay in Naples

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Reviewed 13 June 2022

Rooms are spacious and clean. The room had a good quality mattress and double doors to muffle sound from the street. Breakfast was nice, staff very helpful. Breakfast didn't start until 7.30, which was a bit late.

Date of stay: June 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank PKolenko
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme, responded to this reviewResponded 29 June 2022

Dear PKolenko,
thank you for the prefect score as well sa well as for the commentary which is precise and acts as a perfect reminder of all our selling points:like our housekeeping personnel care in setting the rooms up, the quality of sleep provided by matressess and made possible by the non noisy street.
We are really looking forward to having you again maybe on a lesure and a bit longer trip.

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Reviewed 30 May 2022

Our checked luggage didn't make it to Naples with us, but the hotel staff graciously tried to call the lost luggage office at the airport the next morning. Even though we only stayed at Chiaia Hotel de Charme one night, the staff eventually tracked our luggage through a website and sent us the information to our email so we could track it further at our next hotel.

Our room was very comfortable, with super high ceiling, modern bathroom, and view of the busy street below, but windows were noise proof so street noise wasn't an issue. This is a great hotel in Naples.

The only slight issue was finding the entrance and knowing to push the doorbell when the big front doors to the courtyard were locked in the middle of the afternoon

Date of stay: May 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank Jax712014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme, responded to this reviewResponded 9 June 2022

Dear Jax712014,
thank you for the outstanding review and for noticing the care taken by the whole staff as far as the reception of our guests is concerned.
We always try our best to convey, to the ones that pay us visit at our "Neapolitan House", a sense of "being at home".
Moreover, we are glad to know that the"vintage meets modern" motive of the room has been to your liking.

One of the things that adds to the classic aesthetic is the door to the courtyard: nonetheless we are sorry that you found it a bit cumbersome to figure out the buzzer but it is just a minor cultural diffrence to get used to.

In light of these considerations: We would like to let you know that it would be a great pleasure to have you here again maybe for a longer stay, by the time your engagements permit.

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Reviewed 20 May 2022

After entering through a somewhat gloomy courtyard, the entrance to the. hoter, one floor up, was polished, professional, and inviting. The staff was friendly and attentive. The room was spacious and well pleasantly decorated. The location was excellent, in the midst of everything we wanted to see and do on a traffic limited street, pedestrian friendly street. There was an excellent breakfast buffet with ample choices. The staff was helpul arranging an early departure for a morning flight and mad sure that breakfast was available for us.

Date of stay: May 2022
    • Location
    • Rooms
    • Service
Thank Jonathan G
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info Chiaia Hotel de Charme, Guest Services / Front Office at Chiaja Hotel de Charme, responded to this reviewResponded 11 June 2022

Dear Jonathan G,
as the saying goes "the most beautiful things are always hidden".
Jokes apart, the courtyard and the big entrance door are staples of many historical buidings here in Napoli.
As well as the interior rooms and corridors of Chiaja Hotel de Charme quoted by you in your beautiful review and we are really glad that the tonal setting of our place was to your licking.
As far as the the affability of the staffers and the location in which we are conveniently located are two of our selling points:we're happy that you appreciated both.
Should you choose to revisit Napoli we would be proud to be have you again.

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