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“Spectacular views, beautiful hotel, skilled staff” 5 of 5 bubbles
Review of Grand Hotel Vesuvio

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Grand Hotel Vesuvio
Ranked #8 of 188 Hotels in Naples
Certificate of Excellence
Toronto, Canada
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Spectacular views, beautiful hotel, skilled staff”
5 of 5 bubbles Reviewed 6 July 2012

Attentive staff, a view of the Bay of Naples, and wonderfully comfortable beds were just part of the joy of staying here for four nights. With its visitor-friendly location, we felt comfortable going for evening strolls along the seafront promenade, noting that entry to the area was monitored as was the entire stretch along the Bay. The Grand Vesuvio became a waterfront haven for us after wonderful but hot and dusty days of trekking through the archaeological sites or crowded Neapolitan streets; it also fortified us for our days of exploration with an immense buffet breakfast which was the best we had in Italy. Eating at the smaller restaurants out on the point or at the pizzeria around the corner (turn left out of the hotel and left at the first street; its in the second block) provided other great meals at reasonable prices.

Room Tip: Book a deluxe seaview room to take advantage of the gorgeous waterfront view. Pay in advance if you...
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  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank flickett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,269 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
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English first
london
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 19 June 2012

We stayed at this hotel for 2 nights at the beginning of our honeymoon, and I have to say I was extremely disappointed. The Hotel is in a fabulous location over looking the marina and a short walk to the shops, but the majority of the staff are exceptionally rude – not the 5 * service you expect and certainly pay for! There is no iron in the room, and to just quickly press a shirt from suitcase creases, had to be put through the laundry service which is 24hrs (time we did not have). Also I would expect tea/coffee facilities in the room of a 5* hotel room. Departing the hotel again the staff were very rude, took the payment from my card without even asking if we had a pleasant stay or wishing us a nice onwards journey – manners clearly lacking, from staff who look bored with their job. This left a bitter taste in our mouth, from what should have been a very special start to our honeymoon. I would NOT recommend.

  • Stayed June 2012, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank serena R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 17 June 2012

It is hard to be objective as we were upgraded to the Caruso suite which was amazing. However overall all the staff we encountered were very professional, the public areas very attractive and the breakfast and dinners offered a good choice of items of excellent quality. The setting is a very relaxing contrast to another wise hectic city. The Caruso restaurant gives outstanding views over the bay.

Room Tip: Caruso corner suit has to be seen to be believed, a mixture of beautiful antique furniture and moder...
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  • Stayed June 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank twolancastrians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 14 June 2012

Excelent service. Great views. Very few luxury hotels that I´ve been to could provide such cordiality.

Room Tip: The suite is amazing
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  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank nnovas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 4 June 2012

Location is excellent - 5 min from the port and 10/15 min to the airport (both by car). There's a nice bar/ restaurant area in the broadwalk too.
Rooms are spacious and comfortable, but the wallpaper makes it look a bit tired.
Wi-fi is charged, which is a great minus for me.
Service is very efficient, but as expected in big hotels it lacks a bit of personality.

  • Stayed May 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Liz_Nogueira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Vesuvio

Property: Grand Hotel Vesuvio
Address: Via Partenope 45, 80121, Naples, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Naples
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Naples
#4 Luxury Hotel in Naples
#7 Romantic Hotel in Naples
#7 Family Hotel in Naples
Price range (per night): ₹ 14,536 - ₹ 21,702
Hotel Class:5 star — Grand Hotel Vesuvio 5*
Number of rooms: 167
Official Description (provided by the hotel):
Located right on the seafront, the prestigious Grand Hotel Vesuvio overlooks the Gulf of Naples, the island of Capri and Mount Vesuvius. These views can be admired from its rooftop restaurant.Rooms are spacious and elegantly decorated. All air-conditioned, they also feature a minibar and a TV with satellite and pay-per-view channels. Some have a balcony with sea views.Caruso Roof Garden Restaurant on the 9th floor offers fine Regional cuisine and panoramic views across the Mediterranean Sea (closed from 12-25 August, 2013). Reservations are mandatory.The hotel is opposite the Castel dell'Ovo in the historic quarter of Santa Lucia. The port for boats to Capri, Sardinia and other destinations is 15 minutes' walk away. ... more   less 
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Also Known As:
Grand Hotel Naples

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