Located about 7 mins walk from the dock, we were poorly welcomed by smiley but uninterested staff who barely spoke to us, just showed us to our room.
The rooms were nicely furnished, but the shower overflowed all over the bathroom floor. We asked for the wi-fi password but it wouldnt connect. When we asked about this, they said wi-fi didn't work. So why tell us the password?!! (previous review also speaks of wi-fi not working)
Most of the local restaurants were closed (3.30pm) so we asked if we could order room service, and they said we could. We called room service and they said 'toast only', so we went to McDonalds!
We hung the breakfast room service order card on the door (it said by 11pm, we did this at 4pm) as we had an early flight the next day. In the morning the card had not been taken! So we rushed to the roof top terrace for the breakfast buffet. We had no idea there was a roof top terrace with jucuzzi and sunbeds!!!
We had asked the receptionist to book a car to the airport for 8am the next day. In the morning the new (and very nice receptionist) could find no booking.
Thank goodness we only stayed for 1 night!!
Disappointing as we booked due to the hotel being No.1 on Tripadviser!!
- Official Description (provided by the hotel):
- La Ciliegina Lifestyle Hotel is a brand new luxury experience. Fully equipped rooms are ready to make You feel at home, details such as marble baths, linen sheets, mastro raphael tissues, soundproofed doors and windows are only a few of the total offer. Bio breakfast buffet also avaiable with the continental one. Your Friend In our exclusive concierge service that will provide You a special, unique stay experience. All of that in an extremely strategic location, in the heart of the Town, opposite to the Port, the san Carlo Theatre, Plebiscito Square and Via Toledo. A Relax and luxury oasis in the middle of Naples, welcome to La Ciliegina Lifestyle Hotel! ... more less
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