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“The staff gave us everything we asked and more, the best service ever!”
Review of Golden Hotel

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Golden Hotel
Ranked #59 of 186 Hotels in Naples
Certificate of Excellence
Riverside, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The staff gave us everything we asked and more, the best service ever!”
Reviewed 5 July 2011

It was me and my boyfriends first trip to Naples, we stayed here for 4 days at the hotel and every day the hotel staff gave us 110% customer service. All staff was always available and willing to help with questions, suggestions, and directions. The area it's in is not the best area, but its only a couple blocks from shopping and the harbor where all the fine dinning and expensive shops are located. The decor in the hotel is very nice, and the room was spotless everyday. The service is great, and they have great deals on the rooms.

Room Tip: The location is pefect for all types of shopping.
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jess871
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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209 reviews from our community

Traveller rating
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    22
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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English first
Sandton, South Africa
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 June 2011

If booking a singel room at this hotel, you will be allocated a small room WITHOUT A WINDOW. This is the only single room in the hotel. After 2 nights I was upgraded to a double room when it was available. Not a pleseant experience. The webite does not indicate that the room has no window.

Stayed June 2011, travelled solo
Helpful?
7 Thank rianviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 June 2011

i had expressly booked my hotel over a year inadvance to hopefully get a decent sized room (single) nevertheless. when i emailed the hotel prior to my arrival to check on details for my arrival they said it would be quite small. they also said that i could only have a friend in my room for limited time (even though i said it would NOT be over night). anyway, when i arrived at my room, i was not exxpecting to be put directly next to the breakfast room!! every morning i was woken up by sound of noisy coffee machine and loud voices!! i was very angry and upset that they had not listened to my requests at all! make sure that you do not get given with room 106 or 105 on first floor. i will not get any sleep. i will not stay there again as they did not care or even bother to ask me if i wanted to be moved. the room did NOT have a window. the bed covers were nylon and the chair covers were pvc! aside from these details , the location was great and the staff: daniella and tricia were very pleasant and helpful. such a shame that they will not listen to your requirements unless you want to pay over the odds and get ripped off. its not value for money anyway. i have stayed in other good european cities where i paid less and got bigger room with a window where i was woken up my coffee machine. i was given short straw at this hotel. i say: beware!! not again!!

  • Stayed May 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank ianlabeija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall, England
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 May 2011

Welcoming communication; clear advice and travel instructions; well situated on the edge of the smart area of the city; superbly helpful staff, offering advice and recommendaions and then seeking feedback; lovely room with excellent chambermaids; first rate breakfasts with plenty of choice.

We had a very happy five-day stay and we recommend the hotel whole-heartedly.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Farnsfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
50 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 May 2011

The Golden hotel is a small boutique hotel very well located walking distance to the historical centre and the shopping area in Naples. Free internet, breakfast included and nice shampoo and soap provided (towels are also very nice, soft and big).Rooms are very clean and breakfast is nice and varied. They also have fixed - cheaper rates negotiated with taxi drivers so well worth asking if you need a taxi. This hotel is much cheaper than other hotels in its category in Naples. Will definitely be staying here again.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LPM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Golden Hotel

Property: Golden Hotel
Address: Via Dei Fiorentini 51, 80133, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples > Pendino
Amenities:
Bar / Lounge Free Breakfast Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #59 of 186 Hotels in Naples
Price range (per night): ₹ 7,865 - ₹ 11,545
Hotel Class:3 star — Golden Hotel 3*
Number of rooms: 15
Reservation Options:
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