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“Terrible Neighborhood”

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Palazzo Caracciolo Napoli MGallery by Sofitel
Ranked #18 of 186 Hotels in Naples
Certificate of Excellence
york, ME
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Terrible Neighborhood”
Reviewed 25 April 2012

The hotel, itself, is beautiful and our interior, courtyard room was very clean and quiet. The service was "ok" definitely nothing to brag about. But, the two guards at the entrance best describes the type of neighborhood! Graffiti and garbage everywhere (For blocks and blocks) Definitely not a safe place to walk around any time of day... it really turned me off of Naples.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L4Lux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,454 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
vancouver bc
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 April 2012

My son and I stayed at this hotel this past fall. We absolutely loved this hotel. The rooms were spotless, the beds super comfortable , white crisp linens, modern bathroom, gorgeous public rooms. The food at the restaurant was one of the best meals we had in Naples and the restaurant staff could not have been more helpful or gracious. The setting for the restaurant is in a gorgeous courtyard which made for elegant nutritious breakfasts.
The only negative of this hotel is the location which is a little seedy. But i never felt threatened. The hotel has so much security and during the day there is absolutely no problem walking around. Just a little sketchy at night.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank faughty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 12 April 2012

Stayed here in May last year. Room was pretty good except three very loud sound bombs went off through the night. Said a crazy guy was at work. When I checked out, I asked for a cab to go to the ferry, expecting it to be one of the many waiting right outside the premises. Whatever arrangement they have, they basically ordered one of their own taxis but it came so late that I missed my ferry. Ferry guys were very nice and let me take the next one at no charge but no thanks to the hotel staff. Awful attitude when I said I simply wanted a taxi like they did not care. Probably waited 15 min for their own to arrive. Needless to say, never will return. Gave me an overall nasty feeling about Napoli.

  • Stayed May 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 April 2012

Very good location near the old part of the town, you can walk from the station, and you can walk to museums etc., delicious breakfast, helpfull staff.

One thing is bad. There is not free Wifi.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CopenhagenPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 April 2012

We stayed here over the Easter weekend. The hotel is clean, quiet. The room is a good size, we had a terrace that overlooked a courtyard. The room was clean. Breakfast was a nice continental breakfast. Only downside is the location as it feels a bit dodgy but we walked around in the evenings and had no problem. Once you're in the hotel you feel safe. The good thing about the location is that it is handy for the main train station & airport bus. I would recommend this hotel as a place to stay as we found it reasonably priced.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WirralLola12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palazzo Caracciolo Napoli MGallery by Sofitel

Property: Palazzo Caracciolo Napoli MGallery by Sofitel
Address: Via Carbonara 112, 80139, Naples, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Naples > Pendino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Naples
#9 Family Hotel in Naples
#11 Romantic Hotel in Naples
#11 Luxury Hotel in Naples
Price range (per night): ₹ 8,138 - ₹ 15,308
Hotel Class:4 star — Palazzo Caracciolo Napoli MGallery by Sofitel 4*
Number of rooms: 146
Official Description (provided by the hotel):
The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria. ... more   less 
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Also Known As:
m Gallery Palazzo Caracciolo Hotel Naples

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