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“Rare find in Capri!” 5 of 5 bubbles
Review of Hotel Syrene, BW Premier Collection

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Hotel Syrene, BW Premier Collection
Ranked #17 of 42 Hotels in Capri
Certificate of Excellence
GreenLeadersSilver level
Yuma
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Rare find in Capri!”
5 of 5 bubbles Reviewed 3 October 2011

This was our first experience and an International "Best Western" and we couldn't have been happier if we had stayed at the Ritz. The rooms were very large and overlooked the pool and lemond trees below. The staff were very friendly and accommodating, in fact they called daily in the morning to make sure we had an opportunity to visit the Blue Grotto, it wouldn't have happened without their help. The breakfast was complimentary and HUGE, we definately at too much. I would highly recommend this hotel to others.

Room Tip: All rooms are good, you will be pleasantly suprised.
See more room tips
  • Stayed September 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Darla V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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298 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Australia
Level Contributor
78 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 24 September 2011

We were pleasantly surprised with how happy we were with our three night stay here. On arrival staff were very friendly and gave us an upgrade to 3rd floor room that was larger than our expected standard double.This was much appreciated after an extremely rough ferry ride from sorrento!! (we travelled on 19th sept, but the days around this date were much calmer but nervous sailers should be warned if you sail on a rough day). The room overlooked the pool - #70 but didn't get direct sun/ ocean views. Room was non smoking and smelt clean and fresh. Housekeeping staff were really lovely also, though they did forget to give fresh towels one day and did not top up the toilet paper for the entire stay. The pool is lovely, plenty of sunbeds and the water is clean and a refreshing temp. Breakfast was great value, with a good range of breads/jams/pastries a few cereals, lots of herbal teas, eggs/meats/yoghurt. A greater range of fresh fruit would have been a good addition. The location was great, very central making it exceptional value considering capri is an expensive.during our stay, we ate at mister billys, zodiac (down at marina grand) and Donna rachele- all were very good and not too expensive the latter two were particularly good. Unfortunately at this time of the year the island is quiet at night as the day trippers leave, so lacks a little atmosphere.

Hotel staff were attentive, though the hotel did appear to be relatively quiet overall. bed was very comfy.rooms were relatively noise proof. Staff were generous and gave us a tea cup and jug so that we could make our own tea in the room with our portable kettle. They also gave us a knife and tray by the pool to cut our own fruit- note buy it at the marina near the funicular, I had trouble finding a fresh fruit shop once up the hill.

Would definitely stay here again.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank inkypinkgizmo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 21 September 2011

We just loved this hotel. Very clean room, lots of space and well situated. The staff was really friendly. We will return! Nice pool also...

  • Stayed September 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank 1Stacy-Lynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
102 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 bubbles Reviewed 9 September 2011

We stayed for 1 night and were initially a little disappointed with our room. We had booked expecting a sea view room and balcony but only had a sea view by leaning out of the window. The hotel was full so we were unable to upgrade. The man who checked us in was very helpful, giving us suggestions of what to do and see.

Our room was pleasant though and had everything we needed. The bed cover was a little shabby but everything else was in good condition and very clean.

The location is central to everything, but with this you get noise from the street (all night it seemed). We had our window open but there was no double glazing so it would not have made much difference if they had been closed.

The pool was great but it doesn't open a minute before 9.30- we came at 9.20 and were asked to come back...

There seemed to be a good selection of hot and cold options, but all of the hot was gone when we arrived.

Wifi is free but very sketchy in the rooms- better in reception.

  • Stayed September 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank twisty1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 26 August 2011

I stayed here for a week with my two young daughters, ages 10 and 7. We had a fantastic stay. We stayed in Room 24--which has a great view overlooking the ocean, and the staff, which is stable and hospitable, were wonderful. You can tell when you ask how long they've been there and they say 10-25 years with a smile that this is a well-managed place. Forget that it is a Best Western (not my favorite chain), it is nice, and it is as good a value as Capri delivers. Capri is not cheap, but it is great. And don't think for a second that intelligent and well-behaved children won't enjoy it...they will. I wouldn't hesitate to stay here again. Nice lobby, nice location near but not on the busiest streets, nice pool, good food, great housekeeping and lots of nice people. It's not swanky...it is....nice. Hope that helps! Enjoy!

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Syrene, BW Premier Collection

Property: Hotel Syrene, BW Premier Collection
Address: Via Camerelle 51, 80073 Capri, Island of Capri, Italy (Formerly BEST WESTERN Hotel Syrene)
Phone Number:
Region: Italy > Campania > Province of Naples > Island of Capri > Capri
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#1 Green Hotel in Capri
#7 Business Hotel in Capri
#14 Luxury Hotel in Capri
#14 Family Hotel in Capri
#24 Romantic Hotel in Capri
Price range (per night): ₹ 11,036 - ₹ 26,246
Hotel Class:4 star — Hotel Syrene, BW Premier Collection 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Best Western Syrene
Best Western Capri
Capri Best Western

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