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Reviewed 26 October 2017

Great location in the heart of downtown and a 2 minute walk to the train station. The staff was very friendly and accommodating throughout our stay. The place is very clean and modern and looks like the photos. I highly recommend staying here when visiting Sorrento.

  • Stayed: October 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Chad_3968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 27 October 2017

Grazie mille, Chad.

We really appreciate your feedback - it is always satisfying knowing that our guests have a great time when they are here with us.

I am glad that the rooms we advertise on several websites reflect what they really are (and offer) in reality.

It was a pleasure hosting you and we look forward to welcoming you back again soon.

All the best,

Luigi Scarpati
General Manager

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Reviewed 24 October 2017

My wife and I recently spent a week at Sorrento Flats and we would highly recommend this boutique hotel located in the heart of Sorrento. We had a great stay and wonderful experience. Luigi, Marco, Pia and Maria made us feel like at home. Thank you guys again for your hospitality and we hope to see you all next time.

Room Tip: All rooms are great
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Vojkan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 25 October 2017

Dear Vojkan S,

Thank you very much for your lovely feedback and for taking the time to share your experience. We are glad to read that you had a great stay at Sorrento Flats and that you enjoyed our warm and genuine hospitality that made you feel at home in the beautiful town of Sorrento.

We hope to see you again soon!

Luigi Scarpati, General Manager.

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Reviewed 21 October 2017 via mobile

From the moment we arrived and were greeted by Pia in the heart of Sorrento, to the moment we left three days later, we felt as though we were a part of the Sorrento Flats family.

Luigi (the Manager) has an exceptional eye for detail and it pays dividends in the sense that the accommodation is the perfect base from which to explore the region. The little touches that make this a perfect choice for your accommodation include the information on arrival, happy hour to break the ice, the vast choice at breakfast (Luigi's mums cakes! ❤), the cleanliness of the rooms and communal areas, and most importantly, the friendliness of all of the staff: Luigi, Pia, Maria, Mr Cool (we didn't catch your name - but thank you for the Naples recommendations) and also, another Luigi at the wine bar directly opposite :)

It was a great few days and we shall recommend your hospitality to all that ask.

Enjoy your winter break all and good luck in your lives!

Ciao,

Edward and Lisa x

Stayed: October 2017, travelled as a couple
Thank EdMorgan29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 22 October 2017

Grazie a te for the beautiful review, guys!

I am thrilled to hear that you had a lovely time at Sorrento Flats and that you felt part of our beautiful family. We put so much effort and passion for what we do, and all we want is to make our guests feel like at home. I can see we did not fail on that!

Also, thank you for complimenting my mother's cakes (she is over the moon to read this) and my lovely staff that are always on hand for anything. All of us here are super happy that you enjoyed the comfort and the services that we offer at Sorrento Flats.

Pia, Maria, Mr Cool (Marco) and myself would like to thank you again for choosing us over hundreds of other properties in Sorrento.

And of course, we hope to see you again very, very, very soon. It was a delight to have you around.

Until then... take care!

Luigi Scarpati
General Manager

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Reviewed 20 October 2017

Our stay at Sorrento Flats was truly fantastic. Luigi and Pia were both incredibly accommodating and helpful with sharing tips and advice for our travels along the coast. The place was beautifully decorated, very clean and comfortable. The breakfast was also great, with lots of choices, and they even serve you wine at happy hour! The location was also in the heart of Sorrento, on a charming and bustling alleyway and convenient to restaurants, the marina, and within walking distance to the train/bus station. Overall, we had a lovely stay at the Sorrento Flats and would highly recommend!

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lauren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 21 October 2017

Dear Lauren,

Thank you for taking the time to write this lovely review about Sorrento Flats and its staff.

I am personally flattered to read that you had a great stay with us and that you appreciated your room, the location and the services we offer like our Happy Hour.

It was an utter pleasure helping you to get around the coast and give you suggestions to make your holiday more fun - I hope you loved everything!

Thank you again for choosing Sorrento Flats, we hope to see you again in the near future.

All the best,

Luigi Scarpati
General Manager

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Reviewed 17 October 2017

This was the best accommodation we had the whole week in Italy! It's only few rooms, but they are kept to a very good standard and super clean. The bed was super comfortable, and a real treat to get back to after a long day of sightseeing!
What makes this place exceptional was our host Marco who was delightful to be around and gave us some really good tips.
Breakfast is amazing, and so much more than I ever expected from B&B.
I would highly recommend it to anyone visiting Sorrento, and if I ever find myself in the area again, I will certainly be booking Sorrento Flats!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank aneta_ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 18 October 2017


Dear Aneta,

Thank you ever so much for your review - we are flattered to hear that we exceeded your expectations and that you would definitely pay us a visit again.

We put so much effort in giving our guests the best customer service and I'm thrilled you had a lovely time being entertained by Marco and enjoyed your clean room and comfortable bed.

All of us here at Sorrento Flats would like to thank you and Marshall again for choosing us and we hope to see you again in the very near future. It was a delight having such great guests like you both.

All the best,

Luigi Scarpati
General Manager

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