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“Wonderful staff and hotel”
Review of Sorrento Flats

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Sorrento Flats
Ranked #6 of 143 Sorrento B&B and Inns
Certificate of Excellence
GreenLeadersSilver level
Reviewed 1 November 2017

My 13 yo daughter and I had a fantastic 3 night stay and enjoyed friendly and attentive service from all the staff and managers. The hotel is fresh and enviting and the breakfast was amazing! We loved our loft room, the lending library and the location cannot be beat. Great recommendations from Marco for pizza, dinner and gelato - we tried them all! Would highly recommend this boutique hotel for anyone wanting an authentic guest experience. They have thought of everything.

Room Tip: If you have large heavy bags the loft room might be a little difficult to access.
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  • Stayed: October 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 2 November 2017

Dear Melissa,

Many thanks for your lovely review! We are thrilled to hear that you and your daughter had a fantastic time with us and that you loved everything about us.

We also glad you enjoyed being in your room and appreciated the little details that (for us) make a difference. Also, Marco is happy to know you tried his recommendations.

Sorrento Flats team and myself would like to thank you again for choosing us and we hope to see you more of you soon.

Take care,

Luigi Scarpati
General Manager

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2 - 6 of 938 reviews

Reviewed 26 October 2017

Great location in the heart of downtown and a 2 minute walk to the train station. The staff was very friendly and accommodating throughout our stay. The place is very clean and modern and looks like the photos. I highly recommend staying here when visiting Sorrento.

  • Stayed: October 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Chad_3968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 27 October 2017

Grazie mille, Chad.

We really appreciate your feedback - it is always satisfying knowing that our guests have a great time when they are here with us.

I am glad that the rooms we advertise on several websites reflect what they really are (and offer) in reality.

It was a pleasure hosting you and we look forward to welcoming you back again soon.

All the best,

Luigi Scarpati
General Manager

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Reviewed 24 October 2017

My wife and I recently spent a week at Sorrento Flats and we would highly recommend this boutique hotel located in the heart of Sorrento. We had a great stay and wonderful experience. Luigi, Marco, Pia and Maria made us feel like at home. Thank you guys again for your hospitality and we hope to see you all next time.

Room Tip: All rooms are great
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Vojkan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 25 October 2017

Dear Vojkan S,

Thank you very much for your lovely feedback and for taking the time to share your experience. We are glad to read that you had a great stay at Sorrento Flats and that you enjoyed our warm and genuine hospitality that made you feel at home in the beautiful town of Sorrento.

We hope to see you again soon!

Luigi Scarpati, General Manager.

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Reviewed 21 October 2017 via mobile

From the moment we arrived and were greeted by Pia in the heart of Sorrento, to the moment we left three days later, we felt as though we were a part of the Sorrento Flats family.

Luigi (the Manager) has an exceptional eye for detail and it pays dividends in the sense that the accommodation is the perfect base from which to explore the region. The little touches that make this a perfect choice for your accommodation include the information on arrival, happy hour to break the ice, the vast choice at breakfast (Luigi's mums cakes! ❤), the cleanliness of the rooms and communal areas, and most importantly, the friendliness of all of the staff: Luigi, Pia, Maria, Mr Cool (we didn't catch your name - but thank you for the Naples recommendations) and also, another Luigi at the wine bar directly opposite :)

It was a great few days and we shall recommend your hospitality to all that ask.

Enjoy your winter break all and good luck in your lives!

Ciao,

Edward and Lisa x

Stayed: October 2017, travelled as a couple
Thank EdMorgan29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 22 October 2017

Grazie a te for the beautiful review, guys!

I am thrilled to hear that you had a lovely time at Sorrento Flats and that you felt part of our beautiful family. We put so much effort and passion for what we do, and all we want is to make our guests feel like at home. I can see we did not fail on that!

Also, thank you for complimenting my mother's cakes (she is over the moon to read this) and my lovely staff that are always on hand for anything. All of us here are super happy that you enjoyed the comfort and the services that we offer at Sorrento Flats.

Pia, Maria, Mr Cool (Marco) and myself would like to thank you again for choosing us over hundreds of other properties in Sorrento.

And of course, we hope to see you again very, very, very soon. It was a delight to have you around.

Until then... take care!

Luigi Scarpati
General Manager

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Reviewed 20 October 2017

Our stay at Sorrento Flats was truly fantastic. Luigi and Pia were both incredibly accommodating and helpful with sharing tips and advice for our travels along the coast. The place was beautifully decorated, very clean and comfortable. The breakfast was also great, with lots of choices, and they even serve you wine at happy hour! The location was also in the heart of Sorrento, on a charming and bustling alleyway and convenient to restaurants, the marina, and within walking distance to the train/bus station. Overall, we had a lovely stay at the Sorrento Flats and would highly recommend!

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Lauren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 21 October 2017

Dear Lauren,

Thank you for taking the time to write this lovely review about Sorrento Flats and its staff.

I am personally flattered to read that you had a great stay with us and that you appreciated your room, the location and the services we offer like our Happy Hour.

It was an utter pleasure helping you to get around the coast and give you suggestions to make your holiday more fun - I hope you loved everything!

Thank you again for choosing Sorrento Flats, we hope to see you again in the near future.

All the best,

Luigi Scarpati
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sorrento Flats

Address: Corso Italia 176, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #6 of 143 B&Bs / Inns in Sorrento
Price Range: ₹ 7,971 - ₹ 17,461 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sorrento Flats 2.5*
Number of rooms: 10
Official Description (provided by the hotel):
The simple and heartfelt hospitality, that will make you feel, not like customers, but old friends! Sorrento Flats is located in the heart of the city of Sorrento. The special location allows you to walk to all major attractions in the historical center of Sorrento and at the same time experience the true city life, made up of boutiques, restaurants and nightlife. The quiet streets of Sorrento are also filled with craft shops, markets with lemon products and inlaid wood items. You can watch the masters at work. Sorrento Flats is an ideal place to stay and enjoy the Sorrento Peninsula any time of year. We will welcome you heartily paying attention to every detail and suggesting you how to visit every corner of Peninsula, so that you can discover the most beautiful and unadulterated places of Sorrento We are the ideal point of departure for Capri, Ischia, Positano, Amalfi, Naples, Pompeii, Herculaneum, Paestum and Vesuvius. ... more   less 
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Also Known As:
Sorrento Flats Hotel Sorrento

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