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“Exceptional staff make this property a stand out”
Review of Sorrento Flats

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Sorrento Flats
Ranked #6 of 147 Sorrento B&B and Inns
Certificate of Excellence
GreenLeadersSilver level
Reviewed 9 October 2017

Typical room and facilities, but the welcome, service and staff going above and beyond to ensure a great experience while in Sorrento sets this property apart from the rest. Breakfast and the happy hour allows the small number of guests to meet and share experiences which is real highlight. The property offers discounted or easy access to activities and staff make sure it all happens as it is supposed to. Wouldn't stay anywhere else in Sorrento.

Room Tip: Standard rooms are typically small; Superior is a better option if you have a lot of baggage.
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 10 October 2017

Dear Jim L,

Thank you so much for your valuable feedback. We appreciate your comments about service, breakfast and happy hour: it is a pleasure to read that you had such a memorable stay at Sorrento Flats. Also thank you for highlighting the warm hospitality provided by our staff: we always strive to guarantee our guests the highest quality service.
We hope you will visit us again.

All the best,

Luigi Scarpati, General Manager.

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9 - 13 of 939 reviews

Reviewed 9 October 2017

We were lucky enough to have stayed at Sorrento Flats. We saw all the good reviews and thought we would give it a shot. So happy we did. Upon arrival we were met by Pia. She helped with our luggage and immediately made us feel right at home. She spent about 10 minutes to familiarize us with the city layout and made some great recommendations. When she showed us the room the first thing that popped in my mind was "Wow, this place is spotless!". Walking the city we realized what a great location we had. A few blocks from the bus station, a few blocks the other direction to the historic section. Perfect. In the morning we were greeted and entertained by Marco. While we ate from the generous breakfast we really enjoyed his company. Again, we felt as if We were guests in their home. We checked out and left our bags for the day. When we returned both Pia and Marco were there and made us feel as if we were still their guests. I don't know if we were more impressed by their hospitality or by the room, but I do know we made the right choice.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank mspdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 10 October 2017

Dear mspdan,

WE were lucky enough to have you as our very valued guest here at Sorrento Flats. Thank you for taking the time to write this lovely review - SF team is thrilled to hear you appreciated our genuine hospitality.

We put all of our passion and professionalism in delivering the best customer service and this has clearly been noticed by you hence an extra smile upon our faces.

We are also happy to hear that you loved our central location and of course our breakfast that all our guests seem to love.

We would love to have you around again very soon; we hope you got back home safe and sound and hopefully see you soon.

All the best,

Luigi Scarpati
General Manager



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Reviewed 2 October 2017

Great breakfast, clean room, super comfy bed and in a good location close to the bus station. Very good service and a pleasant stay all round. Highly recommend as being good value for money in Sorrento.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ruth062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 3 October 2017

Dear Ruth062,

Thank you for your excellent feedback. I am pleased to hear that you enjoyed your stay at Sorrento Flats to the fullest and thank you for highlighting our strenghts such as breakfast, cleanliness and central location. I look forward to welcoming you back. Luigi Scarpati, General Manager.

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Reviewed 23 September 2017

The bus from Naples arrived a little late (after 8pm) so Luigi met us both at the bus stop and walked us to Sorrento Flats - giving us a useful guided tour en route. The staff had lots of insider tips on where to go and what to do, the room was comfortable and clean, breakfast excellent and a 'happy hour' with wine and chat in the evening. You really can't go wrong here, we would definitely stay again.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank eddavies2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 24 September 2017

What a beautiful review! Thank you Eddavies2017 - much appreciated.

It was a pleasure to personally welcoming you to Sorrento Flats and very happy to hear you enjoyed our hospitality and your room. I am even happier to hear that you loved our breakfast and that our complimentary Happy Hour was a good way to meet new people.

Once again, thank you and hopefully see you soon.

All the best,

Luigi Scarpati
General Manager

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Reviewed 23 September 2017

Luigi and Maria were so helpful. Luigi met us at Sorrento station after a delayed journey and gave us an informative tour and recommendations en route to the flat.
Great restaurant suggestions. Helpful and polite. Happy hour was a surprise treat and a chance to meet some of the other guests (and thank you for the Rome travel cards to our Canadian friends!).
The apartment was clean and comfortable and a great base to explore Sorrento and the Amalfi coast from.
My only tiny suggestion would be soap at the bathroom sinks. Otherwise, thanks for a great stay Luigi and Maria and team.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Margaret L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 24 September 2017

Margaret,

Thank you for such a beautiful review - that's what we like to hear!

We are thrilled that your stay with us will be a memorable one and that you met some lovely people. Thank you for the kind words on our hospitality, breakfast and services.

Maria, the rest of the team and myself would love to welcoming you back to Sorrento Flats in the very near future. And, thanks for the bathroom tip - we take your suggestion on board.

See you soon and all the best!

Luigi Scarpati
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sorrento Flats

Address: Corso Italia 176, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #6 of 147 B&Bs / Inns in Sorrento
Price Range: ₹ 8,324 - ₹ 28,334 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sorrento Flats 2.5*
Number of rooms: 8
Official Description (provided by the hotel):
The simple and heartfelt hospitality, that will make you feel, not like customers, but old friends! Sorrento Flats is located in the heart of the city of Sorrento. The special location allows you to walk to all major attractions in the historical center of Sorrento and at the same time experience the true city life, made up of boutiques, restaurants and nightlife. The quiet streets of Sorrento are also filled with craft shops, markets with lemon products and inlaid wood items. You can watch the masters at work. Sorrento Flats is an ideal place to stay and enjoy the Sorrento Peninsula any time of year. We will welcome you heartily paying attention to every detail and suggesting you how to visit every corner of Peninsula, so that you can discover the most beautiful and unadulterated places of Sorrento We are the ideal point of departure for Capri, Ischia, Positano, Amalfi, Naples, Pompeii, Herculaneum, Paestum and Vesuvius. ... more   less 
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Also Known As:
Sorrento Flats Hotel Sorrento

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