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All reviewstrain stationflights of stairsamalfi coastno liftgreat place to staythe main streettiramisufresh pastriesthe location is perfectother guestssmall fridgeperfect staywe loved our staybreakfast each morningroom was spotlesspiazza tassoour honeymoon
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Reviewed 9 October 2017

We were lucky enough to have stayed at Sorrento Flats. We saw all the good reviews and thought we would give it a shot. So happy we did. Upon arrival we were met by Pia. She helped with our luggage and immediately made us feel right at home. She spent about 10 minutes to familiarize us with the city layout and made some great recommendations. When she showed us the room the first thing that popped in my mind was "Wow, this place is spotless!". Walking the city we realized what a great location we had. A few blocks from the bus station, a few blocks the other direction to the historic section. Perfect. In the morning we were greeted and entertained by Marco. While we ate from the generous breakfast we really enjoyed his company. Again, we felt as if We were guests in their home. We checked out and left our bags for the day. When we returned both Pia and Marco were there and made us feel as if we were still their guests. I don't know if we were more impressed by their hospitality or by the room, but I do know we made the right choice.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank mspdan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 10 October 2017

Dear mspdan,

WE were lucky enough to have you as our very valued guest here at Sorrento Flats. Thank you for taking the time to write this lovely review - SF team is thrilled to hear you appreciated our genuine hospitality.

We put all of our passion and professionalism in delivering the best customer service and this has clearly been noticed by you hence an extra smile upon our faces.

We are also happy to hear that you loved our central location and of course our breakfast that all our guests seem to love.

We would love to have you around again very soon; we hope you got back home safe and sound and hopefully see you soon.

All the best,

Luigi Scarpati
General Manager



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Reviewed 2 October 2017

Great breakfast, clean room, super comfy bed and in a good location close to the bus station. Very good service and a pleasant stay all round. Highly recommend as being good value for money in Sorrento.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank ruth062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 3 October 2017

Dear Ruth062,

Thank you for your excellent feedback. I am pleased to hear that you enjoyed your stay at Sorrento Flats to the fullest and thank you for highlighting our strenghts such as breakfast, cleanliness and central location. I look forward to welcoming you back. Luigi Scarpati, General Manager.

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Reviewed 23 September 2017

The bus from Naples arrived a little late (after 8pm) so Luigi met us both at the bus stop and walked us to Sorrento Flats - giving us a useful guided tour en route. The staff had lots of insider tips on where to go and what to do, the room was comfortable and clean, breakfast excellent and a 'happy hour' with wine and chat in the evening. You really can't go wrong here, we would definitely stay again.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank eddavies2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 24 September 2017

What a beautiful review! Thank you Eddavies2017 - much appreciated.

It was a pleasure to personally welcoming you to Sorrento Flats and very happy to hear you enjoyed our hospitality and your room. I am even happier to hear that you loved our breakfast and that our complimentary Happy Hour was a good way to meet new people.

Once again, thank you and hopefully see you soon.

All the best,

Luigi Scarpati
General Manager

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Reviewed 23 September 2017

Luigi and Maria were so helpful. Luigi met us at Sorrento station after a delayed journey and gave us an informative tour and recommendations en route to the flat.
Great restaurant suggestions. Helpful and polite. Happy hour was a surprise treat and a chance to meet some of the other guests (and thank you for the Rome travel cards to our Canadian friends!).
The apartment was clean and comfortable and a great base to explore Sorrento and the Amalfi coast from.
My only tiny suggestion would be soap at the bathroom sinks. Otherwise, thanks for a great stay Luigi and Maria and team.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank MargaretL2108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 24 September 2017

Margaret,

Thank you for such a beautiful review - that's what we like to hear!

We are thrilled that your stay with us will be a memorable one and that you met some lovely people. Thank you for the kind words on our hospitality, breakfast and services.

Maria, the rest of the team and myself would love to welcoming you back to Sorrento Flats in the very near future. And, thanks for the bathroom tip - we take your suggestion on board.

See you soon and all the best!

Luigi Scarpati
General Manager

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Reviewed 22 September 2017

We had a great stay at Sorrento Flats. The staff were very helpful with our bags as I had a back injury at the time. Lovely breakfast every morning and a very convenient location in Sorrento. Double glazed windows meant that it was also very quiet.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank twenty22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SorrentoFlats, Proprietario at Sorrento Flats, responded to this reviewResponded 24 September 2017

Dear twenty22,

Thank you very much for your feedback. I am glad to hear that you enjoyed Sorrento Flats' location, helpful staff and breakfast. We always do our best to make sure that our guests have a memorable experience.
We hope to see you again soon.

Luigi Scarpati, General Manager.

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