Nello and Ruth were absolutely wonderful in helping me with our 30th anniversary trip with our adult children. Nello arranged for a private transfer for 5 of us, door to door, from our hotel in Rome to our hotel in Sorrento and met us upon arrival to introduce himself. Once there, he arranged a boat trip for us along the Amalfi coast. Unfortunately the weather did not cooperate but Nello saved the day. He was able to change our ferry tickets on the next day so that we could leave later AND he rebooked us with another boat so we could spend our last day in Sorrento in style - 8 hours on a 38' boat with a captain and hostess who provided Prosecco, beer, water, limoncello, snacks and fresh fruit from their own gardens. Upon docking, Nello met us again with our changed ferry tickets and our luggage and we hopped off one boat and right onto the ferry to take us to Naples. He seems to be friends with everyone in town and he'll be your friend before you leave. I highly recommend Nello and Balla in Style!