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Grand Hotel Riviera
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Reviews (1,264)
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Reviewed 29 May 2012

Very proffesional and friendly staff. Delicious breakfast.Very nice view and swimming place (in the sea). Clean room every day.Negative aspect in the bathroom, shower is fixed on the
wall and is not so easy the use and you must pay for to use of internet .Hotel has a very good location.I

  • Stayed: May 2012, travelled as a couple
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Thank AntwerpenToetsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2012

We have just returned from a weeks holiday in the Grand Hotel Riviera, Sorrento. This was our first trip to Italy, so were unsure what to expect. This hotel will not suit everyone. If you like your daily dose of burgers and chips washed down with 10 pints of larger, this hotel will probably not appeal to you. If you want a laid back elegant holiday, excellent service and views to die for, then read on. Over the past twenty years of travel (we started late), this is one of the best holidays we have had. I so wish I had booked 14 days instead of 7. The Grand Hotel Riviera is listed as a 5T hotel and I would certainly consider it 4 star. The public areas are excellent with marble floors and comfortable furniture. The style of the exterior is Art Deco, but the furniture and decoration inside is of an older style. From the lounge area, there is a split level terrace which overlooks the Bay of Naples, the views are spectacular, looking across to Naples and Mount Vesuvius, we never tired of sitting here just taking in the view. The restaurant is on the floor below and most tables have views across the bay. You are allocated the same table every night, ours was 75, so you never had to look for an empty one each evening. Each table had the name of the visitor, our said Mr./ Dame Rickard, a nice little touch. The staff in the restaurant, as everywhere, were impeccable, both in manners and uniform, never a crease out of place. We have never been to a hotel where the staff are so efficient and friendly, a credit to the hotel. The breakfast was buffet style, all the usual fayre, although every day was very similar. Dinner was waiter service, the first time we have experienced this while on holiday. You could help yourself to the salad bar, the starter and main course was always a choice of five and the sweet trolley had three/four items plus you could request fresh fruit salad or ice cream or a combination of both if you wish. The portions were not large but adequate, I never left the dining room feeling hungry. We became friendly with many of the couples staying at the hotel and not once did I here a complaint from anyone. We didn't book a sea view bedroom because we saw from the brochure the wonderful views from the terrace, so we had a room which overlooked the rear of the hotel. We were on the third floor with quite a large tree almost in front of our balcony. We still had views of the country side, but I did feel a little sorry for anyone in the rooms below because the tree would have stopped them seeing very much. We always spend very little time in our room, maybe a little siesta in the afternoon, so views are not important. Our room was very tastefully decorated in shades of green, very restfull. There was small mini bar, well stocked, but no kettle, my wife likes a morning cuppa, so we will make sure we take ours when we next go away. If there was a fault, it is the distance from the hotel to Sorrento. It took us 15 minutes to reach the Piazza Tasso, so if you don't like walking, this may not be the place for you. Most of the walk is not very scenic and is not well lit at night, but we got used to it, so didn't prove a problem. Sorrento is a great little town, plenty of cafes and restaurants. You must try the local drink, Limoncello. We were given some when we had a lunch snack, it is excellent, so I brought a bottle home with me. As your base, Sorrento offers plenty of scope to visit other places, we caught the ferry to Capri and the local train to Pompeii plus went to Rome for the day arranged by the hotel. A FABULOUS hotel, a FABULOUS resort, a FABULOUS holiday, can't wait for next year to return.

Room Tip: If you are not having a sea view room, ask for a high floor.
  • Stayed: May 2012, travelled as a couple
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4  Thank alanrickard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2012

Excellent hotel. Very friendly staff. Went half board and the food was excellent with plenty of choice. Stayed two weeks and the menu was never repeated. Views from the terrace bar are amazing and the centre of sorrento is a very short stroll away. Booked through Thomson and the rooms didn't have much of a view which was the only downside but meant they were cool. Still the terrace did and was a sun trap.

Room Tip: When booking ask for sea view. You pay extra but see the bay of Naples etc.
  • Stayed: May 2012, travelled with friends
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2  Thank csm1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2012

stayed at this hotel for a long weekend. hotel and rooms very clean, beds are very hard though!
food good although you don't get that much for dinner and breakfast is just cereal,fresh fruit and cakes don't really get much of a 'full english'!
more of an older generation hotel.
Sorrento is lovely and would recommend doing the Almafi coast tour as the views are amazing.

Room Tip: if you want a lovely view go for sea view room
  • Stayed: May 2012, travelled as a couple
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Thank kerry326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2012

Just spent last week of April at the Riviera. The hotel was immaculate and the staff could not have been more helpful and friendly (thankyous to Ciro, Claudio, Davide, Gennaro and Gianni for making our stay so enjoyable). Some of the menus were perhaps appear a little quirky to a british pallet but there was always something tasty to pick, the fresh veg was lovely and the dessert trolley very tempting. The location was ideal - not in the bizz of the town centre but only a short walk away. We are thinking we will go back again next year.

Room Tip: The football ground is nearby - Sorrento is not a big team, there is not alot of noise from the ground and it is infrequent but rooms poolside/street side would hear more than the rooms with a sea view.
  • Stayed: April 2012, travelled with friends
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6  Thank Kate F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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