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“Missing the little things that make a 5 star”

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Grand Hotel Capodimonte
Ranked #29 of 100 Hotels in Sorrento
Certificate of Excellence
essex england
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
“Missing the little things that make a 5 star”
4 of 5 bubbles Reviewed 28 April 2012

Just back from this hotel and unfortunately holiday was curtailed for family reasons but in the short time we were there we enjoyed our stay. Previous reviews have said it all but we found the room with sea view rather disappointing - rather small and more of a side view than 'full on'. Also the double bed was two singles put together and rather hard, uncomfortable mattress. The management put on a thin mattress topper though which helped a little bit. Water pressure poor and very up and down with temperature. Plus points - the hotel is absolutely, antiseptically spotless and the lounge and restaurants are wonderful with amazing views. The service very professional and friendly, the swimming pools are a dream although obviously better in hot weather. The food in the evening is excellent and plently of choice. Prices for wine are reasonable and there is a wine waiter on hand to help. Breakfasts were good although from our point of view rather disappointing in that there was no fresh juice and the coffee was terrible. We asked for cappucino instead and had to pay extra which was a bit rich! Other than that it is an excellent base to explore Sorrento and the Amalfi coastline - a short walk out of town and lots of superb restaurants to be found everywhere. We will return!

Room Tip: Pay extra for a sea view. Worth every penny
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank graham1EssexEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,188 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (759)
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Edinburgh
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

We stayed at this hotel in April 2012. It had only recently reopened after a refurbishment in the bar / lounge area. All area's of the hotel were in excellent condition, well maintained and clean. We were half board and each night there was a complete different menu to pick from and the food was excellent. Buffet breakfast had everything you could want from cereal, fruit to cooked choices. The staff were very good with our son who is 12, they were teaching him a few italian words and joking with him. All the staff were very helpful and friendly. If your planning on doing trips yourself ask at reception as they have train and bus timetables available.

Location is really good to as it's just heading out of Sorrento so not on the main street but less than a 5 minute walk to the main square and at the bottom of the hill so no great climb. The views from the restaurant and the terrace were breathtaking. Unfortunately it rained a lot so didn't get the full benefit during our visit.

Our only complaint would be the price of beer and soft drinks in the hotel, they were a bit pricey. But beer and soft drinks cost more than the UK in Sorrento . Hence only the 4 stars. We all loved the hotel and when we visit Sorrento again this is the hotel we would stay in and recommend to family and friends.

Room Tip: Ask for a room overlooking the Bay of Naples. We got a room facing the gardens at the back which wa...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank foodies38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Just back from 5 days at this lovely hotel. Unfortunately we couldn't experience the wonderful terraces or swimming pools due to the rainy weather however every other aspect of the hotel was great. Very friendly and helpful staff, wonderful food with a large selection of choice. Some say expensive but we were on half board so had effectively paid upfront. Everything you could want for breakfast .. a vast selection of hot and cold. The views from the lounge and dining room are stunning.

Easy walk 5 minutes into the town and 10 minutes from the bus / train station.

Even though we did not book the more expensive sea view room, the view over the garden was ok and with the poor weather didn't get chance to sit on the balcony anyway. If it had been better weather, would have lounged on one of the few large open terraces anyway.

Overall, excellent hotel .. hopefully we will return some time when the weather is kinder!

The Davies family

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank DaviesfamilyBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 19 April 2012

We just returned from a week at the Capodimonte and had a wonderful time. Plus points; lovely decor, clean comfy rooms, friendly and helpful staff, good location and views, super breakfast, amazing pool area (although sadly didn't get to use it because of the rain!!) minus points, if any, restaurant expensive so we didn't bother eating there :) a few people have mentioned the main road in reviews but we didn't have any trouble crossing at all.. just watch out as you would do crossing any road!! ..and remember in Italy they drive on the other side!! I would thoroughly recommend this hotel to people of all ages either for a city break or a sun holiday, I'd love to go back but maybe a bit nearer summer next time :)

Room Tip: We got a 'classic room with internal view balcony' - as we were low down it basically meant...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cathw66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

We arrived start of season. Everything was first class from front door to leaving a week later. Staff were fabulous fun and great with any younger children. We travelled as a couple. Views from restaurant over breakfast WOW!!! Beautiful romantic views from every terrace. Our favourite we dubbed Wisteria Terrace. The food was fabulous, breakfast was awesome particularly. We stayed half board. Only niggle would b cappucinos were pricey, but we found two excellent espresso bars... One just down hill from hotel and bar frisbee by rail station. Pool was cold so did t use but it was clean and inviting. Sorrento is beautiful and a great base for trips to Capri,pompeii etc. transport incredibly easy to use. We can't wait to return next year !! :)

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Trudiadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Capodimonte

Property: Grand Hotel Capodimonte
Address: Via Capo 15, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#22 Romantic Hotel in Sorrento
#25 Luxury Hotel in Sorrento
#25 Family Hotel in Sorrento
Price range (per night): ₹ 11,559 - ₹ 28,512
Hotel Class:4 star — Grand Hotel Capodimonte 4*
Number of rooms: 189
Official Description (provided by the hotel):
A prestigious 4 Star Superior Rating Hotel built on the lines of the typical Mediterranean architecture, positioned on the rocky mountain dominating the town of Sorrento and the enchanting Gulf of Naples. A striking and imposing hall, wonderfully designed into the rock cavern ambience, is connected with the fifth floor of the Hotel, thanks to two fast elevators. Guests will be welcomed by a selected and highly professional staff. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Sorrento Capodimonte
Hotel Capodimonte Sorrento
Capodimonte Hotel Sorrento
Grand Hotel Capodimonte Sorrento

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