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“A Jewel in Sorrentos' crown”

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Grand Hotel Ambasciatori
Ranked #11 of 100 Hotels in Sorrento
Certificate of Excellence
Reading
Level 4 Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“A Jewel in Sorrentos' crown”
Reviewed 3 July 2012

An outstanding hotel with wonderful staff. Its' ambience is modern and tasteful, rooms so comfortable and well furnished, so efficient and friendly reception and a dining room of elegance with wonderful views and wonderful food.
And the calibre of its' staff are as fine an example as you will see.
Just magnificent.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank UKFOXY45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (468)
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English first
Dorchester, United Kingdom
Level 4 Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 July 2012

Just returned from two weeks in Italy - the last week being in Sorrento. We paid for a sea view room - it was spotlessly clean, roomy and had a lovely balcony. The food in the restaurant was excellent (I am very difficult to please when it comes to food!) - so you have to get your own tea/coffee in the morning ! at least you can have as much as you want !
This is the second year we have been to this hotel - cannot wait to go back again. Its a nice gentle stroll into the town but well worth the effort when you sit at the Fauno Bar in Tasso square with a cappuchino.

Room Tip: Worth paying for a sea view - you cannot beat the views of the bay and Vesusius
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kathynunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2012

Stayed at the Ambasciatori for 10 nights. Had a suite overlooking the bay plus Vesuvius. The hotel was spotless and we found the staff more than helpfull. The pool area & the ' beach' was tremendous with plenty of sunbeds available throughout our stay. Could not fault the food as they catered for all tastes. I find it hard to give a negative about the Ambasciatori & would not hesitate to go back.

Room Tip: PLEASE try to get a room with a FULL sea view!
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluenose186400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 June 2012

Stayed in June for my 50th birthday and can only say this Hotel is superb. On arriving we was told that our room was not the original one we had been allocated due to an electrical fault and the reception staff told us we would be moved the next day. As we did not make a big fuss over this and was sympathetic to their problems we found the next day that we was upgraded to a room with a sea view and was given champagne as compensation. Overall we found the staff extremely friendly and welcoming and they do appreciate it if you try and speak alittle Italian. I am suprised by the previous comments from a previous guest with regard to the rude manager as we did not encounter this at all and would only say that maybe he was not having a good day not excusing this but did not encounter this at anytime. The Restaurant was excellent but please bear in mind its al'a carte so do not expect large portions but with a husband who likes his food after 3 courses he was not hungry!. Overall the Hotel was good value and I would not hesitate recommending this to anybody good location,bathing area down by the sea good although we did not use the swimming pool so can't comment. After speaking to many guests we found that the majority of these were returning guests so I think this speaks for itself. Views stunning and cleanseness of the hotel 1st class and we will definatley be going back

Room Tip: Try and pay for a sea view its worth having to watch the sun going down every night over the bay
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 June 2012

Stayed in May for a special occasion, thought not good when no response to e mail informing hotel of special occasion.

On arrival hotel is very plush & clean, however room was small & next to lift which kept us awake during the night as was squeaky & noisy.
On asking if cud be moved as had come
to relax, I have never encountered such rudeness by the manager who advised me there were no other rooms even tho I had been told by the receptionist there were. On questioning this & also his attitude to me( this meant to be a 5* hotel) his exact words were 'This is not a 5* hotel, u shud know this'. I have never in all my travels had such awful service & wud recommend anyone not to stay here.

Food was average & on our last nt which was BBQ nt there was no meat on BBQ just fish? As we were still eating at 930 the rest staff started taking all the buffet tables down, banging & clattering around our table, I have never known anything like it while guests still eating!

I am not a picky traveller but paid a lot for this special occasion & feel the level of customer service needs increasing to warrant the price. Stay somewhere else!

And to the manager, your attitude is a disgrace.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Holtruth1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Ambasciatori

Property: Grand Hotel Ambasciatori
Address: Via Califano 18, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Sorrento
#10 Luxury Hotel in Sorrento
#15 Family Hotel in Sorrento
#19 Romantic Hotel in Sorrento
Price range (per night): ₹ 17,735 - ₹ 81,033
Hotel Class:5 star — Grand Hotel Ambasciatori 5*
Number of rooms: 100
Official Description (provided by the hotel):
Characterized by the uniqueness of its position close to the city centre, the Grand Hotel Ambasciatori, is a prestigious 5 star rating Hotel, immersed in the green of a luxuriant secular park, on a cliff overlooking the sea, with a breathtaking view of the Gulf of Naples and Vesuvius. Quiet location, exclusive private beach, Wellness center and parking. ... more   less 
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Also Known As:
Grand Hotel Sorrento

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