As all the other reviews have clearly stated the staff at Maison Tofani make this already great hotel utterly amazing!
The service and level of detail we received before and during our stay was top notch, it’s above and beyond what you would expect. They firstly arranged airport transfers at a very reasonable price. We, on very short notice, decided to travel with our 5 year old daughter, which they accommodated without fuss and charged less than advertised for the extra bed and even ironed all our clothes!
The maid cleaned our room continuously and on each occasion arranged our little girl’s toys and teddy's on her bed for a special touch!
They left chocolates in our room as a little surprise for our daughter and fussed over her each time they seen her. Breakfast time was an especially nice time as Maria and the other staff would take time to talk to us and fussed over the little one. The breakfast had a great selection of cold meats, cheeses, fruit, cakes…..all very fresh.
The room was large, bright and very, very well equipped. I have never felt so comfortable staying somewhere as I did here.
The hotel is lovingly restored and is full of charm and character. It really was a slice of Southern Italy and will definitely be returning. I had the pleasure in visiting the wine cellar, where they have so many excellent wines (red only). I picked a Brunello di Montalcino and asked if they could arrange a bottle of white to be sent up to the room. Within 10 minutes there was a tray delivered with 2 red wine glasses, 2 white wine glasses, a dish of nuts, a dish of mixed pretzels and a cork screw. It just wasn’t a fuss to them and the white wine they selected was amazing!
Giovanni and Diletta are great hosts and were always attentive. When we arrived we were shown around the hotel so we were familiar with our surroundings. About 20 mins later Giovanni rang the room to introduce himself as he was not present when we checked in and on revisiting reception I was met by a warm smile and a friendly handshake.
I could write on and on about the level of service but I think you all get the point by now. Everything about this place really is the bench mark for other hotels........plus it’s very reasonable. As far as I could see the only other place that comes close to this in Sorrento is Antiche Mura and it costs twice as much! I also doubt you would receive this level of service. Thank you to Giovanni, Diletta, Maria and the other staff (whose names I never got) for making our stay in Sorrento an unforgettable one.
Tip: the room has a fridge were you can purchase items; alcohol, soft drinks etc. The prices were reasonable but we used it to store our own water and wine. It’s rare you find a decent sized fridge in a hotel room so this was welcomed.
Also the Wi-Fi is really fast with a good connection. Go up onto the roof at sunset to get panoramic views over the gulf for those amazing photos.
It’s a little hard to find so when you are dropped off in the Piazza and walk down Via San Cesareo, the hotel is about 50 years on the left. Look out for the Exchange sign just before it on the left, the Coin store (a clothes store) on the right facing the entrance and go through the large wooden stable doors. The reception is on the right in the court yard.
- Official Description (provided by the hotel):
- While staying at the Maison Tofani, an elegant relais located in the historical centre of Sorrento, you will have the feeling of being surrounded by an atmosphere rich in history and charm.Maison Tofani is a magical and quiet place where renewed splendour of the eighteenth century is combined with modern elements.The picturesque entrance is that of a typical courtyard in a Neapolitan palace.The rooms are furnished with taste and elegance and equipped with all comforts, particularly suitable for the stay of even the most demanding and selective clientele. ... more less
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- Also Known As:
- Maison Tofani Hotel Sorrento