We were only staying one night and we booked the room with a balcony and duomo view and when we arrived we were told the toilet in our room was broken. Obviously this wasn't true because we could see people put on all four balconies at the hotel. This was not the first time I have dealt with hotels that overbook and it is annoying that people staying shorter periods of time are not treated as well.
- Free Wifi
- Breakfast included