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“we loved it here” 5 of 5 bubbles
Review of Albergo L'Antico Convitto

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Albergo L'Antico Convitto
Ranked #2 of 29 Hotels in Amalfi
Certificate of Excellence
Vienna, Austria
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“we loved it here”
5 of 5 bubbles Reviewed 27 July 2012

we stayed for 6 nights and enjoyed it very very much. everyone at l'anticio convitto was so friendly and eager to help! loved the location, too. no stairclimbing. the duomo, beach and restaurants just around the corner.
the roof terrace is a highlight. i mean that's when you know, you're on holidays, having breakfast (delicious btw) on a terrace like that, under a pergola, overlooking the see ... pure bliss!!

the room was nice, the shower a highlight, the air condition a blessing :)

if i come back to amalfi (and i hope so!) i will definitly stay here again.

grazie gabriella, gennaro, antonella e ferdinando!!!

  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BTvienna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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695 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Sydney, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 27 July 2012

I think the most important thing to note when reading my review is that this is my first of 8 accommodation reviews that hasn't scored 'very good' or higher. I'm not hard to please, a serial complainer or anything of the sort. Far from it.
To be fair, I'll start with the positives. The location is fantastic, right in the heart of Amalfi. Its only a short stroll to restaurants, shops and buses to travel along the coastline.
The buffet breakfast is pretty good. Whilst it never changes the options available are pretty generous. You can eat on the roof top terrace with water views which is a must.
The room itself is pretty good. Our only complaint would be the noise from above. We can't quite work out what it is but it sounds like someone is dragging tables and chairs over tiles. It happens regularly and for long periods when it starts. We hear it everyday numerous times and we're not in the room that often. We're on the first floor so it's not from the terrace, a bit of a mystery.
The cons...
The wifi. Paying 110 Euro a night we'd expect to have pretty sufficient wifi as promised. This has not been the case. It worked well enough the first day and a half and then dropped out completely. When we enquired about the problem they said it related to the weather. It rained mildly for one hour. When we enquired on day two, same response. Day 3, same respone. They finally got a technician out to fix it late on the third night. I felt their attention to this issue was poor but forgivable.
Beds. Paying 110 Euro a night, two single beds pushed together. Forgivable.
Cleaning. Our stuff always seemed to have moved or had the look like it had been gone through most days after we had it cleaned. Nothing was ever missing but was still a bit weird. Again, we don't complaint so didn't say anything. One day after coming home at 7pm from a day trip we found our door not only unlocked but open for anyone to enter, presumably from the morning after it had been cleaned, I was pretty fed up at this stage so went and advised reception. They were apologetic and asked me to advise if anything was missing. We dont think anything was but weren't going to trek back up to reception for their peace of mind and instead thought they might check in with us... Wrong. No mention of it at breakfast the next morning, or when we paid on check out... All we wanted was for someone to show they cared about the issue and asked that everything was ok. In Australia for these sorts of issues they'd give you a bottle of wine, voucher or deduct the price. We weren't after this, just some consideration.
The issues I raised above, mainly about poor customer service, not forgivable.
If no issues came up I think our opinion would be different as the staff are all pleasant and nice to deal with. But issues did come up and they had no idea how to handle the issues during or after the fact. For me, it's extremely poor and incompetent service and I can't recommend this hotel as a result.

  • Stayed July 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Percy023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirettoreAmalfi, Proprietario at Albergo L'Antico Convitto, responded to this review, 30 July 2012
Dear Sir,
First, thank You for writing your report.
I am very sorry that Your experience at our Hotel disappointed your expectations.
I only would clarify a few points :
1) the Wifi problem was caused by an unexpected event (there was a storm and not a slight rain). I understand your disappointment but I remind You that the problem involved only the rooms on 1st floor and not the entire property, therefore the Wifi worked well both in the Hall or on the terrace (where You used it for all the duration of the blackout reassuring us that it was not a big problem). Also, it was always available the free Internet point in the Lobby.
2) About Your complaint that the waitress accidentally forgot to lock the door of your room I just want let you know that the waitress was immediately blamed for this regrettable error. The Hotel promptly assumed his responsibilities asking you to check if something was missing (if so, of course we would reimburse the damage). You answered that nothing was missing and only wanted to do the complaint to the maid (who apologizes for the incident).
Therefore, we believe to have well managed both situations.
About the discount or the bottle of wine, this was not done because we never felt any discomfort in You: until Your departure You reassured us that everything was OK, so we thought we had nothing to be forgiven. We welcome our guests with passion and professionality, so we apologize if Your stay was so unpleasant; we'll try to improve on what we can.

With my kindest wishes,
Gabriella Laudano
Hotel L'Antico Convitto*** - Amalfi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 July 2012

One of the best hotels I've stayed at in Europe. Great location in the heart of Amalfi, clean spacious room with air conditioning and a wonderful terrace. Free use of computer with high speed Internet. Great assortment of breakfast items and made to order cappuccino. However, the best part was the warm hospitality of the owner and her staff. They go out of their way to make you feel welcome and answer any questions you may have. Would definitely recommend to family and friends. We will not even consider staying somewhere else when we return!

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank JVV146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 25 July 2012

We stayed in a junior suite for a week - pleasant and clean room with good size bed and jacuzzi. Highlight of the hotel was the roof terrace, which has lovely views of the cathedral and sea, on which we had our breakfast on daily as well as drinks in the evenings. The staff were always really friendly and helped recommend restaurants and organise the free tours they offer. Would definitely recommend it to friends and family.

Stayed July 2012, travelled as a couple
Helpful?
3 Thank yorkshirepuds21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 July 2012

Great hotel, good location, super friendly staff, great breakfast..... We stayed here for 5 nights in July 2012 and were very happy about choosing this hotel. They have a terrace on the roof where you can have your breakfast og sunbath during the day.

The street has some restrictions if you arrive by car, so be careful so you don't get a fine. We just dropped of our luggage down by the roundabout by the beach and walked to the hotel, but they have a porter who works until 20:00. It's expensive to park by the beach, but the Luna Rosso parking house has an underground tunnel directly to the city center - very practical.

I will definently stay there again!

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kristinakw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Albergo L'Antico Convitto

Property: Albergo L'Antico Convitto
Address: Via Dei Curiali 4, 84011, Amalfi, Italy
Phone Number:
Region: Italy > Campania > Amalfi Coast > Amalfi
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Amalfi
#3 Family Hotel in Amalfi
#5 Romantic Hotel in Amalfi
Price range (per night): ₹ 6,802 - ₹ 14,618
Hotel Class:3 star — Albergo L'Antico Convitto 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
Hotel l Antico Convitto
l Antico Convitto Hotel

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