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Reviewed 19 October 2018

The staff at the front desk are not really welcoming and we felt that they were acting as if they would rather be doing something else. The room had a very nice view from the terrace, but was small and gloomy with the smallest shower stall I have ever been into! Breakfast buffet was average but with as usual very good coffee. We stayed at another hotel for the same price for 2 days prior to staying here which was way better.

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Kaz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2018

We were really comfortable in this amazing cave hotel. It really is an amazing place, Matera, and the Locanda di San Martino was right in the thick of it. The underground spa/pool was a great additional benefit after a long day on the road. Getting there can be a little daunting - having the car valet parking service was highly useful and low cost.

Date of stay: May 2018
Trip type: Travelled as a couple
1  Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2018

A one night booking in room 6 (suite) in early September - 290 euros including breakfast. The location is very advantageous in order to reach the newer parts of town and walks around the ruins and stunning Sassi locations.
The room included a double bed plus a single bed within a "cavernous" space. The bathroom was very adequate. However, the main double doors into the room included shutters but no internal curtaining. This meant that when the shutters were opened to let in sunlight, anybody passing could just look into the room with the main double bed in plain view! This privacy issue just didn't make any sense!
Other basic elements weren't so good either. One of the big attractions of this hotel is the Spa/Pool facility but it was very mean of the hotel to charge an extra 30 euros per person when the room charge per night is 290 euros!

The breakfast isn't as good as it should be for a luxury hotel and this included the lack of basic cereals such as Granola. The coffee was also awful, which is particularly sinful in Italy.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Molesey99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2018

Great hotel in an amazing location in an amazing city.

Lovely room but the over-riding memory is being woken at 7am by a member of the cleaning team who then proceeded to offer an extensive explanation in Italian of why she had mistakenly intruded....

That and a truly sensational breakfast.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Mundii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018 via mobile

Our hotel for two nights on the Smithsonian Journey Sicily and Southern Italy tour, this hotel is a charming set of renovated cave rooms. Our room #4 was right off the entrance to the restaurant and was spacious, although dark. Besides the door, only window was in the bathroom. Shower was good, and we had an opening in our bedroom floor exposing an old cistern. Not for the closterphobic, but very charming and comfortable.

Date of stay: September 2018
Trip type: Travelled with friends
2  Thank MTWOODSON76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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