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Neil M

No air conditioning - what a joke

1.0 of 5 bubblesReviewed 4 weeks ago
Arrived at midnight and the room has no air conditioning and can’t be fixed until tomorrow. Apparently the hotel is sold out and the attitude is “oh well”. If I could give zero stars I would, what a joke. I will most likely NEVER stay here again.
Date of stay: August 2024
Trip type: Travelled as a couple
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2 - 7 of 2,217 reviews
Reviewed 4 weeks ago

From the moment we arrived we experienced excellent service. Great location, concierge service was amazing and they made sure we knew where to go. Food of high quality, even breakfast with a wide range of choice. Well being centre was clean and the relaxation room was wonderful. Would highly recommend. We’re looking to book our next Westin holiday!!

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cosmopolitan493297
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Wonderful property. We wish we had more time to enjoy the property. Very helpful staff. Thank you, Jesus Ubeda (Concierge) for all the recommendations and help in making reservations. Your help is appreciated 🙂. Definitely recommend this place.

Date of stay: August 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FrequentFlier630773
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 September 2024

Excellent experience, the hotel is near the old town, has large nicely furnished rooms, the staff is friendly, knowledgeble and easy to communicate with. The gym, salt water pool, sauna, meditation room, puffy robes other amenities are great after a busy day. All this made for a great stay. Price was reasonable also

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Elsa S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2024 via mobile

We were staying at Westin a couple of months ago, and we liked the cosy and clean rooms with modern amenities. The location is good if you want to visit the centre by foot. We really appreciate the service staff, particularly Florin, who went above and beyond for us to feel comfortable. We recommend Westin to anyone looking for an excellent vacation. We'll be back :)

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Climber103758
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2024

We had a very good stay at this Westin - the Heavenly Bed and Heavenly Shower were the equal of every other Westin's in the heavenliness stakes! We were struck both by the beauty of the hotel garden, which is one of the loveliest spots we saw in Valencia, and the exceptional courtesy and friendliness of the front-desk staff and the concierges.

Room tip: We were a group of three - our 50 square metre room was quite large enough for us, but a standard Deluxe room would not have been.
Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 225jonathanh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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