We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Business Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Westin Valencia
Ranked #12 of 98 Hotels in Valencia
Certificate of Excellence
Reviewed 23 April 2012

Excellent Hotel near the city centre. Huge and very comfortable individual room. The Staff are very professional and knowledgeable, giving good advice on restaurants (Asador Ushuaia). Excellent buffet breakfast too. Overall, a very good hotel to stay in.

  • Stayed: April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JohnZhangW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (1,746)
Traveller rating
Traveller type
Time of year
Language
  • More languages

751 - 755 of 1,746 reviews

Reviewed 19 April 2012

Far from 5 star. When I stay in a 5 star hotel I expect and deserve an extraordinary experience. The Westin Valencia fails in the service department and as such is more worthy of only 3 stars. Upon check in there was a problem with my SPG status. The front desk clerk stated they could not get a hold of somebody to check status. I dialed on my mobile and through an International call got it straightened out. Unfortunately the desk clerk did not want to be troubled by applying my upgrade since they already had designated my room.

Other complaints include service items not replaced in room, concierge sending us to a closed restaurant, lack of turn down service and an overall malaise when it comes to service.

Since I believe the property exaggerated their star status by 2 positions, I feel inclined to do the same on the negative. With an emphasis on service this Westin could indeed be worthy of 5 stars.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinValencia, Guest Relations Manager at The Westin Valencia, responded to this reviewResponded 23 April 2012

Dear Guest,

I would like to thank you for taking the time to write the review you posted on Trip Advisor dated April 19th 2012.

We regret to learn that were unable to live up to your expectations upon check in and the room type and we have taken note of your critique points. We wish to assure you that your feedback is very important to us, and it will help us to identify the improvement areas and apply the corrective measures.

The comfort and wellbeing of our guests along with a maximum level of service, is and always be our main concern.
Our ultimate goal is to achieve your satisfaction in all areas and I hope you accept my sincere apologies for any inconveniences you might have encountered.

We shall be pleased being able to welcome you back at a future occasion.

Yours Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2012

Upon arrival, we were upgraded to a deluxe room with terrace. Wonderful surroundings, very modern design. Supercomfortable king bed, enormous room, excellent sleep quality. ten minute walk to city center. The only thing that turned us off a bit was the long wait at the bar - 15 minutes for 2 cocktails, with no customers other than the 2 of us, on saturday night. Overall, would definintely go back.

Room Tip: Get free bottled water, room with terrace/sunbeds adn upgrade with SPG membership.
See more room tips
  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

This is one of the best hotels I have ever stayed in. Excellent buffet breakfast. Rooms are huge and very comfortable and the staff was very helpful, giving good advices on restaurants.
We'll return for sure.

  • Stayed: April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SarahL0veU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2012

We stayed here for the eatser weekend, a very good choice, lovely spring weather. The hotel is on eassy walking distance from the centeter and all the other good things in Valencia, still it is in a peaceful quiet area. The hotel it self is great, good staff, very friendly, polite and helpfull, the restauarant and bar offer good tasty food and drinks but are not cheap. The rooms are spacious and well kept and well decorated, the pool area is lovely. The inner court garden/ terras is excellent, also for a drink or some food. We would return here when in Valencia again.

  • Stayed: April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank marcel dam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Valencia hotels
La Xerea
Caro Hotel
Caro Hotel
#1 of 98 in Valencia
858 reviews
Show Prices
Show Prices
Show Prices
Sant Francesc
Vincci Lys
Vincci Lys
#6 of 98 in Valencia
1,974 reviews
Hotel Melia Valencia
#9 of 98 in Valencia
2,490 reviews
Hotel Sorolla Centro
#2 of 98 in Valencia
1,379 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Valencia? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about The Westin Valencia

Address: Calle Amadeo de Saboya 16, 46010 Valencia, Spain (Formerly Westin Alameda)
Phone Number:
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Valencia
#3 Spa Hotel in Valencia
#4 Romantic Hotel in Valencia
#5 Business Hotel in Valencia
#7 Luxury Hotel in Valencia
Price Range: ₹ 9,677 - ₹ 23,263 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Valencia 5*
Number of rooms: 135
Official Description (provided by the hotel):
Welcome to the exclusive The Westin Valencia, 5* G.L. Located in the city center in an impressive historic building, it is the ideal choice to discover the city and enjoy a exquisite atmosphere. It offers 135 confortable rooms and suites, with Westin Heavenly Beds, restaurants, meeting rooms, bars, wellness center and Mediterranean gardens. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Prestigia, Hotels.com, Agoda, HotelQuickly and TripOnline SA so you can book your The Westin Valencia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Valencia Hotel Valencia
Westin Valencia
Valencia Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing