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“perfect price/quality” 5 of 5 bubbles
Review of Hotel Sorolla Centro

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Hotel Sorolla Centro
Ranked #3 of 100 Hotels in Valencia
Certificate of Excellence
Luxembourg
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“perfect price/quality”
5 of 5 bubbles Reviewed 17 February 2012

The hotel is very well situated in the center of Valencia. The employees at the reception desk are very friendly and helpful. The rooms have new furniture and the beds are perfect. The windows keep out the noice of the street and there is no traffic because the hotel is in a pedestrian street.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank anitasempels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsorollacentro, Director General at Hotel Sorolla Centro, responded to this review, 20 February 2012
Dear Guest, we are glad to know you enjoy our Hotel´s situation, as you could see, more centric is impossible, we also glad to know you liked our room´s decoration.
I inform you we have told our Front Desk Staff your message, because they are who achieve guest like you leave with a good memory of your stay.
I wouldn´t like to say goodbye without say our gratitude for trusting us, dedicate us part of your time and your comments.
You receive a warm greeting, not only from my part, but all the Staff who form this little-big family called Hotel Sorolla Centro***.
We hope see you again in this your hotel in Valencia.
Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,203 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (128)
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Ness Ziona, Israel
Level Contributor
67 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 11 February 2012

As a mature couple, we always look for a hotel that is right in the center of the main attractions of each city, or is situated very close to public transport.

Valencia's Sorollo Centro hotel is located right in the middle of Valencia, within a very short walk from the Valencia North railway station, and lived up to all the very positive remarks posted on the Tripadvisor Internet site. All the buses or underground transport was situated within a walk of less than 5 minutes from the hotel.

The room was very comfortable and well appointed - the only thing missing was an electric Kettle for making early morning coffee. This was not a problem for us, as we always take a small kettle with us when travelling away from home. The heating worked very well - and was very welcome in the 4 degrees temperature we experienced during the first week February.

Breakfast was quite expensive (about 12 Euros each), so we ate a very tasty toasted sandwich at one of the many nearby cafes, situated all around the hotel - at a total cost of about 11euros, for both of us.

We definitely recommend this hotel to anyone planning a short visit to Valencia

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lenmiri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsorollacentro, Director General at Hotel Sorolla Centro, responded to this review, 13 February 2012
Dear guest , we are glad to know all the positives comments you have read at Tripadvisor were short of expectations for you. As you could check our situation is unsurpassable, “in the heart of Valencia”, our functional decoration rooms, well equipped (FREE Wifi and own safe box services) and the most important thing, a faultless cleaning.
Just one clarification, in Spain is unusual have a kettle in the rooms, we are aware is usual in many countries but, unfortunately, not in Spain.
We are sorry you didn´t enjoy our selected and varied Breakfast Buffet at our overlooking city restaurant, as many guests indicated on their comments, an excellent way to start the day in a comfortable and quiet atmosphere, were peace is breathed.
I would not like to say goodbye without express our gratitude for trusting our hotel, spend part of your time and your comments.
You receive a warm greeting, not only from my part, but all the Staff, with their professionalism make and achieve our guest leave the hotel with a good memory of the stay at our Hotel.
We hope see you soon again in this your hotel in Valencia.
Thank you very much for your recommendation.
Yours faithfully,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, Italy
Level Contributor
54 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 12 January 2012

Very good value for money! The hotel is located in the very centre of Valencia, just steps from Placa del Adjuntamiento, ten minutes walk from the Cathedral. Free wifi in all the hotel and rooms. Clean room and bath. Very satisfying breakfast, either hot and cold, with the view on the pedestrian street going to the Placa. The receptionists were very kind and helpful, suggesting restaurants, bus, turist locations. Sure, you don't have a large lobby, and probably no business services, but... what matters, if you are a tourist in Valencia?

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank S58M57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsorollacentro, Director General at Hotel Sorolla Centro, responded to this review, 17 January 2012
Dear Customers, thank you for taking your time and for your comments, it’s clear that you have been staying in many Hotels, that’s why you know to value the services that we offer being a three stairs hotel, also we are pleased that during your stay you have felt at ease.
You could see that our location is in the most commercial and famous pedestrian street of Valencia and just 50 meters form Plaza del Ayuntamiento “more centrally impossible”.
Perhaps, as you suggest in your comment, our facilities are of a superior category Hotel (amplitude of the rooms, decoration, cleanliness, free WiFi, Breakfast Buffet, etc.). The reason for not being a four stairs Hotel is due only to our Hall, as you could see it is small but as you indicate, that matters, the important things are the other facilities and most importantly for us the Staff for their professionalism.
I would not say goodbye without thanking you for trust in our Hotel.
Best regards, not only mine, also from all the staff who do and get that our guests leaves with good memories of their stay in our Hotel.
We hope to see you again soon, this is your Hotel in Valencia.
Yours sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 30 November 2011

This hotel looks really average and nondescript on tripadviser so we were pleasantly surprised when we arrived. The location couldn't be any better. It was very clean, room was good and airy.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank saronga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsorollacentro, Director General at Hotel Sorolla Centro, responded to this review, 5 December 2011
Dear guests,
Thank you for expend part of your time and for your commentaries, we are glad to know that you have had a pleasure stay with us.
You could check our situation is unsurpassable, on the more commercial and pedestrian zone of Valencia, only 50 meters away from Plaza del Ayuntamiento. We couldn´t be more close to the city center.
I wouldn´t like to say goodbye without expressing our gratitude for trust in our Hotel.
Greeting not only from me, but from all the Staff. They make and they achieve that our guests keep a good memory of their stay at our Hotel.
We hope see you soon again on this Hotel, your Hotel in Valencia.
Thank you very much and Merry Christmas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Middleburg, FL
2 reviews
3 of 5 bubbles Reviewed 14 November 2011

Nice hotel. Very clean and the staff especially Octavio and Ana were very very helpfull. Our stay was great until our last day. We thought we had our cell phone with us while we went to the beach. Well we didn't. We forgot it back at the hotel. We searched all over. Nothing! We know it was in the room because we used it as an alarm that morning. It disappeared hint hint!! " Desaparecio como por arte de magia" :((
All in all, we enjoy our stay in Valencia

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank red_carnation07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelsorollacentro, Director General at Hotel Sorolla Centro, responded to this review, 28 November 2011
Dear Mr. /Mrs....... First we want to express our gratitude for taking a piece of your time. Secondly we are pleased to know that your stay at the Hotel have considered as great, and we are also pleased to know your opinion about the cleanliness and our reception staff (indicating that as well, attended them friendly and helpful). I convey your congratulations to all staff, specially Octavio and Ana, sure they will remember you and will be excited. The Hotel Sorolla Centro is more than a hotel, it is a family hotel, with a big hotel tradition, for this reason all our staff is fixed. They have been working in the hotel many years ago, and their work is part of their life. They with their dedication and effort have ensured that our hotel is the best three-Star Hotel and one of the best hotels in the City of Valencia, and all this just with the opinion of our guests who value our Competence.
Referred to the last day, your comment surprised us all and specially to me, as a maximum charge. I can`t understand how after 4 months of your stay in our Hotel, you can do this comment without taking any evidence of that , things do not go away for “ art of magic” and for sure we don’t accept this comment so “out of place”.
On the same day that happen the problem with your mobile-phone, I am aware and guarantee that all the staff cares about this issue, we inform you that we check every corner of your room, under the bed, got up the mattresses, they moved all the furniture to make sure it had not fallen for distraction in the back of any of them; we have checked all the stuff in the laundry, piece by piece, bedspreads, pillows, sheets, towels etc., we try it bags of garbage even in that day, and your mobile-phone not appear.
As you can see in TripAdvisor, (if you want in all languages) comments that are published by other guests from past 2006, we are receiving comments and there is no one referring to a situation similar as yours. In the same way you can see through Internet all comments published in specialized portals with who we work for years and you will have the certainly that in our Hotel these things do not happen.
With your comment you have damaged the image of our Hotel but this does not mean you have right, at any time you thought, you might have lost your phone in the street, the beach, in the taxi or the bus, but it`s easier to write “ Nice Hotel but…..” on a lost that sure happened outside of our Hotel.
I would not say goodbye without thanking you for choosing our Hotel for your stay in Valencia and I am glad to know that regardless of the incident, you enjoyed your stay in the city.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sorolla Centro

Property: Hotel Sorolla Centro
Address: Calle Convento Santa Clara 5, 46002 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#3 Romantic Hotel in Valencia
#4 Family Hotel in Valencia
#6 Business Hotel in Valencia
Price range (per night): ₹ 5,371 - ₹ 8,952
Hotel Class:3 star — Hotel Sorolla Centro 3*
Number of rooms: 58
Official Description (provided by the hotel):
The Hotel Sorolla Centro is located in one of the most commercial pedestrian areas of Valencia, just 100 meters from the City Hall Square, perfect to visit walking all the attractions of the Historic center, being perfectly communicated by Bus and Metro to any point of interest in the city including the Airport.Rooms are comfortable and with a modern décor, being fully equipped including LCD TV with International channels, (FREE WiFi and Safe Box) and the most important, in perfect conditions and cleanliness.We remember you that booking directly through our official website where you’ll always get the BEST AVAILABLE RATE and 1 welcome free Bottle of wine in your room the check in day. ... more   less 
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Also Known As:
Sorolla Hotel Valencia

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