Having stayed at levante Club last year with my husband and our friends, I recommended the hotel for our girls long weekend this year, Friday - Tuesday. Hotel was generally very nice again, although there was a few areas I had recommended that have now changed.
We all upgraded to Premium Drinks as this entitled us to real cocktails last year not the disgusting one's that have been preprepared and sat in a jug all day in the bar! However this year after we had all upgraded we were told that they would not make us fresh cocktails, and we could only have the premade ones! Also having drank Bombay Saphire for the first 2 days when we asked for this on the third day we were told we couldnt have it and were quizzed as to which staff had given us it previously.
Last year we also had superior wine and bottled beers available to us in the restuarant with the premium cards, however this year we were told it was draft beer & white wine only, red was in bottles sat on a table.
There is also a lot of inconsistency with bar staff re service, one minute they are happy to take the one card for 4 drinks, then one day they send you back to the pool for a second card, then when you give them two cards the next time they say one is fine, consistency is definetly an issue. Premium cards also allow you bottled mixers yet on several occassions we had to argue to get a bottle rather than draft.
Food in general was reasonable standard although, not always that warm, and towards the end of the meal times was often rather poor. Also less staff in the dining room, which meant on several occassions we had to clear our own plates before the next course.
The glass lift from the lobby to the restuarant is very dangerous, i was first to enter the lift in our party and the doors closed and jammed my arm, leaving me in pain and black and blue from wrist to elbow for 10 days.
The pool area would benefit from some music, particulary at weekends to drown out the stag parties, we were unfortunate to have a spanish stag party and a spanish hen party, who took over the pool area disturbing everyone, I am quite sure a british party would not have allowed to carry on as they did! It was noticeably more pleasant around the pool area when they left on the Sunday. Again an inconsistancy one of my friends was told to cover up with more than just a syrong going to the bar yet the spanish girls were in being served in bikinis, double standards!
The gentleman at reception was very polite and could share his good nature with some of the bar staff!
One final point is that the hotel is either all inclusive or it is not. Although there are snacks in the bar area (sandwiches) you have to pay for these. There are no snacks available outwith the restuarant, and you have to get dressed to go to the restuarant. Often a sandwich by the pool would be sufficient for lunch, but you should not have to pay for it!
I would possibly stay again at the hotel, although it would not be my first choice, some good points to the hotel, although some of the good points that brought us back have now gone, so the value for money is not really there any more.
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- Also Known As:
- Hotel Levante Club And Spa
- Levante Club Benidorm
- Levante Hotel Benidorm
- Levante Club Hotel
- Levante Benidorm
- Club Levante Hotel Benidorm