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“food glorious food”

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Hotel Flamingo Oasis
Ranked #47 of 192 Hotels in Benidorm
Durham, United Kingdom
Level 4 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“food glorious food”
Reviewed 25 April 2012

very clean and large modern room. hotel busy but all the same age group ,over 60 and in couples.large pool area but sun kept getting blocked by the high rise hotels next door, couldnt ask for better food and friendly staff 10 to 15 minute walk to beach and bars

Room Tip: low floor with pool view
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  • Stayed March 2012, travelled with friends
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Helpful?
3 Thank lizoo6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,336 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (1,352)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Oundle, United Kingdom
Level 5 Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 25 April 2012

A second visit to the Flamingo Oasis, this time in April 2012. Weather was mixed, but the hotel was excellent.
As we arrived with lots of other families, there was a queue at reception, but they served drinks while we waited - a nice touch.
Food was excellent as usual, staff efficient and entertainment team tried very hard to keep kids happy - and did most of the time.
Close enough to the beach if you want to have a look around and lots of advice from the reps at TUI Thomson.
Lifts are only gripe, but we requested a low floor (5) so took stairs most of the time.

Room Tip: Request a low floor before arrival if you don't want to wait for lifts and you are happy to use...
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  • Stayed April 2012, travelled with family
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Helpful?
2 Thank bencarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penally, pembrokeshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2012

as soon as we arrived i thought this is going to be a fab week,
it soon changed when we had food there in the night, first of all we were expecting Spanish food, as it was in Spain but it was just normal food you would get in a school dinner hall, kids helping them self to food and self service, first night we went the chips were half cooked and we noticed some chips had been cooked but left above the fryer, were left there for like 8 minutes before being put out, the deserts weren't much better, after that my m8 wouldn't eat there in the end we only had 1 meal a day outside of the hotel as we had paid £550 each for the holiday package with Thomson so didn't have much more spare money left, OK the drinks were fine but the bar staff were determine to try and give you a pint of beer in a plastic cup, and that was after the pool was closed you had to tell them like 3 times every time no i want a glass, one night we decided to play some pool there and we ended up getting burns off the pool cues + a few times you put your money in the tables and the wasn't enough pool balls inside the table.

would not really recommend this hotel to anyone unless your just going to crash there at night

arrived to the hotel on the 17th of April 2012

  • Stayed April 2012, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
3 Thank penallywill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level 5 Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 April 2012

stayed here April 2012 all the family caught the bug. We were left win a room overnight with a blocked toilet which would not flush and we all has the runs!! it was horrendous. Thomson got involved but they said they could not move us rooms because none available - and they couldnt call a plumber out as it was midnight :( our room stunk like a sewer. There was room in club rooms but bacause children not allowed there we could not be given basic human needs/sanitary conditions for even one night. Toliet was fixed in morning so we had to endure 10 hours without the loo - we came back to uk still ill. Would not stay here again it disgusting. After reading other reviews too im suprised Thomson are still sending people. If you have experienced sililar please contact me via trip advisor as I have further information.

  • Stayed April 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
9 Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CustomerServiceMgr, Public Relations Manager at Hotel Flamingo Oasis, responded to this review, 26 April 2012
Thank you for your comments regarding your recent stay at the Hotel Flamingo Oasis.
We are sorry that it was not possible to arrange a room change following the incident in your room, this was due to the hotel being full, with even the club rooms having arrivals early the next day.
The late hour at which the fault was reported also hindered our efforts to resolve the maintenance issue, and the staff provided the very best solution available to them at the time.
Medplaya undertake extensive measures to ensure high standards and guest satisfaction in all of our hotels, including at the Flamingo Oasis. This also includes exemplary hygiene procedures, including intensive, independent inspections and preventative actions and advice with regard to norovirus.
At the time you were staying with us, a norovirus outbreak was occurring in the UK, which can often lead to problems in holiday hotels and cruise ships at this time of he year and despite our best efforts at keeping the bug at bay, a very small percentage of guests were affected by illness which might have been norovirus.
We of course provide all possible assistance in such situations. Whilst we are always concerned when any guest has problems, we would also like to emphasise that verified surveys and reports, together with an exceptionally high number of repeat guests do demonstrate the standards to which we operate.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Merthyr Tydfil, United Kingdom
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 April 2012

we stayed in the flamingo oasis in january . i have to say the weather was 'FREEZING'. the hotel was great with games in the day and great shows in the night. it is very bright and airy and the staff are marvelous. excellent chioce of food in the restaurant and a different theme every day .the rooms are very clean , the maid comes every day and are a very good size. we will be going back again next year but probably not in january but then you can't predict the weather even in spain . about 15 mins walk from the prom but we caught the number 10 bus ouside and went all the way to the old town for just a couple of euros [that was for the 2 of us]

Room Tip: top floors are upgrades but you get the same size room,you just get branded spirits
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  • Stayed January 2012, travelled as a couple
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Helpful?
2 Thank dinkyjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Flamingo Oasis

Property: Hotel Flamingo Oasis
Address: Avda Severo Ochoa 3, 03503 Benidorm, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Swimming Pool Airport Transportation
Hotel Style:
#10 Spa Hotel in Benidorm
#25 Luxury Hotel in Benidorm
#29 Romantic Hotel in Benidorm
#35 Family Hotel in Benidorm
Price range (per night): ₹ 8,608 - ₹ 23,078
Hotel Class:4 star — Hotel Flamingo Oasis 4*
Number of rooms: 398
Official Description (provided by the hotel):
Sun, beach and sea are waiting for you in Benidorm. Fun and comfort.... at the Flamingo Oasis Hotel. The Flamingo Oasis Hotel is located in the Mediterranean's leading tourist resort: Benidorm, which has all the services needed to meet the needs of the millions of tourists who visit the city all year round. The Flamingo Oasis Hotel is in the new part of the city. It is a four-star all-inclusive hotel with 398 comfortable rooms and many facilities to make your holidays as fun and entertaining as possible. ... more   less 
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Also Known As:
Flamingo Oasis Benidorm
Flamingo Oasis Hotel Benidorm
Benidorm Flamingo Hotel Oasis
Hotel Flamingo Oasis Benidorm

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