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“fabulous hotel”
Review of Servigroup Venus

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Servigroup Venus
Ranked #8 of 191 Hotels in Benidorm
Certificate of Excellence
Skelmersdale, England, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“fabulous hotel”
Reviewed 2 August 2012

The hotel and rooms were immaculately clean and very modern, maid service every day. The location for the beach and bars were very good. The buffet meals cater for all tastes, and were very nice. No complaints.

Room Tip: try and book a pool view room if you can for a quieter room.
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shelia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,642 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (687)
Date | Rating
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  • English first
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  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Greater London, United Kingdom
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 29 July 2012

7 of us chaps stayed here for our annual June holiday. It’s very well located for the “British” end of town; in fact it’s less than a ten minute walk from the strip and all the other main bars.
The hotel’s main clientele seems to be an older British crowd and there were plenty of older couples staying here. However it also caters for larger groups but thankfully not the typical 18-30 type crowd.

The reception area is very spacious, well lit and open. The staff are very polite, friendly and helpful. We stayed in the newer part of the hotel and this seemed to be the better choice. The lifts worked very well but as we were only on the second floor it was sometimes easier to take the stairs.

The rooms are basic but well laid out and include a wall mounted air conditioning unit, a wardrobe, TV, safe and small fridge – very useful for storing bottles of water for the beach and by the pool. The bathroom was very clean, the shower powerful and never a shortage of hot water. The maid service was excellent, the room was cleaned every day and towels changed daily too! The balcony overlooked the pool and there was a clothes airer, as well as a small plastic table and two chairs. The sun shines from this direction most of the day so it’s advisable to keep the curtains and blackout curtain closed during the day to prevent the room getting too hot.

The bar area is really nice and bright; well laid out with a good selection of drinks and the bar staff are excellent. In fact all the hotel staff were great. There is an outside seating area with a small counter, where you can order snacks and drinks without having to go round into the bar. When taking drinks outside you’re given plastic glasses as there is no glass allowed by the pool – very sensible. The bar, toilets and pool area are only accessible if you have a hotel room key card, which is very good for security. There are a couple of large TV’s and there is also occasional entertainment. A new bandstand was being constructed whilst we were there (we complained about the noise, as it was pretty constant in the afternoons…) so maybe there will be more to come.

The buffet restaurant is well laid out and a good size. The food was typical Spanish hotel buffet fare but there was always plenty of choice and the two serving areas are replenished regularly, while the separate grill area provided freshly cooked steaks, fish, burgers, etc. It worked out quite well as it was simply easier for us to eat in the hotel than search for decent restaurants, as these seemed to be concentrated in the old town.
My recommendation is the Taberna Manila along the front, next to the Guiness Bar. Very popular with the Spanish locals; the food and wine were superb and really good value. The platter of jamon Iberico and matured queso Manchego was wonderful! Very relaxing for a quiet afternoon beer also.

Another recommendation for lunch is the Cafeteria Torrelevante, good value and they do freshly squeezed orange juice and a good value range of snacks.

So, back to the Venus, A really good value, well run hotel, with great staff and if I return to Benidorm, I’d be very happy to stay here again.

Room Tip: Ask for a room in the new part of the hotel, overlooking the pool.
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  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Holidaystar67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, Northern Ireland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 29 July 2012

My husband Gary and i never go anywhere else for our summer holiday....we are anticipating a wonderful holiday as usual with the servigroupvenus..especially this year since he had an horrific accident one week after our holiday at venus last year and ...lost his eye....we are arriving august 7th and cant wait to be treated like royalty as usual the food is amazing .the maids are 100 per cent trustworthy the ceanliness is fantastic and the friendliness of the staff is wonderful...just go and try it out ...you wont be dissappointed..g,white belfast ireland,xx

Room Tip: room overlooking pool perhaps would be nice,,,,x
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  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 July 2012

just back from the venus ten of us, rooms very modern and clean food excellent loads of choice for adults and kids staff very friendly and helpful location excellent pool area is large with plenty areas of shade if you get to hot will definitely return

Room Tip: pool facing rooms get more sunshine
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank stewart s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HULL
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 18 July 2012

Good hotel stayed their in june Myself and my wife like to stayed at servi group hotels in benidorm .This was very good but small touches need to be adressed one day the maid forgot to clean our room and another day no extra toilet rolls another day no clean towels we got some from reception but we should not have had to done this.
Good location for the strip night life 2 mins. away but a quite area to get your head down very good.
Back to cleaning we were their for 2 weeks and for 6 days of that 2 weeks a paper tissue was left on our corridor 9 th floor near the lift ,
I wonder if it is still their! I would go back.....

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BAZHEAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Servigroup Venus

Property: Servigroup Venus
Address: Avenida Filipinas 13, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Benidorm
#8 Romantic Hotel in Benidorm
Price range (per night): ₹ 6,155 - ₹ 13,252
Hotel Class:3.5 star — Servigroup Venus 3.5*
Number of rooms: 366
Official Description (provided by the hotel):
Location: - The Hotel Servigroup Venus is very well located just 300 m. away from Levante Beach, and other resort facilities. Facilities and services: - There are two buildings communicated by an elegant reception with access to public rooms: restaurant, bars and lounges. - Large sun terrace and a superb freeform swimming pool for children and adults provided with sunbeds and parasols (electrolysis disinfection), summer bar and surrounded by a tropical garden. Children’s playground. - Dracma Cafe with live music and a delicious cocktail menu to enjoy. - Entertainment programme. In July and August day entertainment for children and adults, and night entertainment including live music and open air musical shows at the hotel terrace. - Gift shop. - Free wifi connection throughout the hotel, including outdoor areas. - Internet connection at reception (supplement). - Panoramic lift. - Hotel-owned covered parking spaces (supplement): 155. Rooms: - 366 fully equipped rooms: air conditioning (depends on the season) and heating, bathroom, hair dryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks. The twin rooms have 2 single beds and if the room is occupied for three people, we will add an extra bed. - The hotel also has twin rooms accessible for disabled people with 2 single beds (no balcony / no extra beds possible / advanced booking by phone or email). The bathroom is fully equipped with a shower and elements such as barriers and sink without base. Restaurant: - Restaurant with buffet service and “show cooking”. The buffet offers an exquisite and balanced Mediterranean cuisine, national and international dishes, delicious desserts, special themed menus, special celiac menu on request and options for people with allergy problems. Committed to quality: - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent “IQNet Quality System”. Fire and safety installations adapted to current European regulations. ... more   less 
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Also Known As:
Servigroup Venus Hotel Benidorm
Hotel Venus Benidorm
Venus Hotel Benidorm
Benidorm Hotel Venus

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