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All reviews rooftop bar mode room ana la santa maxi bar great location tapas trendy hotel mini bar standard room bars and restaurants amazing hotel an upgrade rooms are small great shower central location long weekend loved this hotel
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Reviewed 15 October 2018 via mobile

Modern, chic hotel in central Madrid. Cater for all ages, but clearly a favourite with the in-crowd, especially at the rooftop bar, with DJ, “Radio”. Must be loud in some rooms below, but we were fine.
No view at all from our room which looked into an internal shaft, but the room was great. Modern, clean lines & well appointed. Fantastic shower and bathroom. Everything you would expect in a modern hotel room. Nice quieter bar and restaurant on ground floor, ant the hotel is completely surrounded by other eating options, although they are extremely busy. Superb staff on the front desk, who could not have been more helpful. Not so sure about the pictures behind them though! Girl in milk!!

Date of stay: October 2018
Trip type: Travelled with family
Thank Archiesenior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEMadrid, Manager at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded 16 October 2018

Dear Archiesenior,

First of all, we would like to thank you for your nice feedback and your great evaluation.

It is an honor for us to know that you could live a satisfying ME experience! We are glad to know, as well, that you were able to enjoy the whole stay with us, from our location and room to the Radio Rooftop Bar.

We sincerely appreciate your kind comments on our service, and most importantly, on our staff who is focused in guest´s satisfaction.

Once again, thank you so much for your feedback and we hope to see you back again soon, repeating experience with us.

Kind, regards,

ME for YOU Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2018

Nicely appointed, very modern room although in centre of hotel with no view.
Bathroom excellent with “different “ shower.
Service and staff very friendly, restaurant very good if you have to use it as lots of places just outside the front door to eat. Rooftop bar excellent but couldn’t use it one night and the had reserved seats on another. No priority for Hotel guests.

Date of stay: September 2018
Trip type: Travelled with friends
Thank PeteCooly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEMadrid, Manager at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded 15 October 2018

Dear PETER G,

Greetings from ME Madrid!!

First of all, we would like to thank you for your nice review and for taking your valuable time on sharing your experience with us.

We are more than glad to know that you had a nice stay with us, as well and being able to enjoy our beautiful location and everything we could provide you.

Regarding the event of Radio Rooftop bar, we are sorry for the inconveniences, we will transfer your comments to improve our service.

Once again, thank you so much for your nice words, we are looking forward to welcoming you soon, so you can have a new and better ME experience.

Kind regards,

ME for YOU Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2018

One of the nicest hotels in Madrid. The staff is friendly and welcoming. The hotel is clean and up to date. The breakfast is great. The concierge gave us excellent recommendations for dinner, also assisting us with us reservations. The rooftop bar is place for a drink before or after dinner. Very lovely, low key

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEMadrid, Manager at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded 14 October 2018

Dear Karen G,

Greetings from ME Madrid!!

Thank you so much for your nice review.

We are glad to know that you were able to have a beautiful stay with us, as well as enjoying our staff, breakfast and everything we could provide to you.

We will transmit your nice words to our concierge!!

We are looking forward to welcoming you very soon having a new ME experience!!

Kind regards,

ME for YOU Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

This is a lovely, modern, clean hotel. Attentive staff, nice rooms and fabulous location. We booked for 3 nights. I asked for a quiet floor which are usually the upper floors. The concierge told me I had a nice quiet floor on the 5 th floor away from the elevators. It faced the inner court yard.

What a surprise , and an awful one at that, to have to listen each night to the DJ music blasting from the rooftop nightclub. On the 2 weekend nights it started beating at 6pm and went very late into the night. We had to find ear plugs to wear and even that didn’t help much. I let the staff know our displeasure and all we got was a “sorry”.

After being out touring in Madrid all day we really would have enjoyed our time in our room but that was not to be. I can’t say if other rooms are better re noise but our room certainly was not.

For this reason I cannot recommend this hotel.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank hourigan217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEMadrid, Manager at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded 14 October 2018

Dear hourigan217,

Greetings from ME Madrid.

Thank you for taking your time to share your review.
The welfare of our clients is the most important thing for us, ,please accept our apologies for the inconveniences suffered during your stay. Firstly, I would like to apologize for any inconvenience caused by the noise of The Roof. the engineering department is already taking action by a soundproofing plan for the rooms.

Again, I would like to express my most sincere apologizes for any inconvenience caused, it will be a pleasure for us to host you again and be able to give us another opportunity to feel a real experience ME.

Please let us know if you have any upcoming trip to Madrid and if we could assist you in any manner. Consider us at your entire disposal for anything you may need.

Best Regards,

ME for YOU Service

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Reviewed 10 October 2018

When I found ME buy Melia (Madrid) it was through a simple search on Priceline.com. The location looked great, the rooms looked modern, and the price was right. Little did I know that not only would all of those things be true, but that it would also be one of the best hotels I've stayed at in my travels! I contacted the hotel days before our arrival to inform them that our stay would be in celebration of my husband and my first wedding anniversary. Elena pulled out all of the stops--arranging for a transfer shuttle from the airport, upgrading our room package to include champagne and strawberries with chocolate, and giving us a mobile internet hotspot to travel around town with. Elena and each of her colleagues were extraordinary in providing a wonderful place for us to celebrate! We will most certainly stay there again.

Room tip: Get a room with a view of the bustling Plaza de Santa Ana. It will be fairly loud into the wee hours but it's a great experience.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank rix771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEMadrid, Manager at ME BY MELIA MADRID Reina Victoria, responded to this reviewResponded 10 October 2018

Dear rix771,

Greetings from ME Madrid!!

First of all, we would like to thank you for your nice feedback about your experience at ME Madrid.

We are really glad to know that you enjoyed your stay with us and that you lived a satisfying ME experience, as well as an incredible first wedding anniversary. It is also great to know that you felt comfortable with our staff, especially Elena, that is our main objective, guest sastisfaction.

Once again, thank you very much for your beautiful review, we are looking forward to welcoming you back very soon!

Kind regards,

ME for YOU Service.

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