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All reviews rooftop bar mode room ana la santa great location tapas overlooking the square mini bar walking distance bars and restaurants standard room amazing hotel central location royal palace retiro park plaza melia concierge
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Reviewed 22 June 2017

We loved this hotel and will definitely go back when we go to Madrid again.
The rooms with the view of the square were just great, plenty of room, great air conditioning and bathroom facilities, with a lovely view.
The extra thought that had gone into the room made the stay - my husband especially liked the 'sexy' lights button on the control pad!
Breakfast was lovely and very relaxed, lots of choice and good quality food. The staff were all very helpful and friendly.
For saying the square was busy late into the night, the room was very quiet and we had a great nights sleep.
There were plenty of great little tapas bars nearby but the prices in the Ana La Santa bar were very reasonable for a city hotel.
Loved it!

Date of stay: June 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Emma190776
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this reviewResponded 23 June 2017

Dear Emma190776,

Greetings from ME Madrid!

At the first time, we would like to thank you for choosing our hotel and for sharing your comments describing your recent stay with us.

We are really proud to read that the overall experience with us lived up to your expectations and that you enjoyed the hotel and our privileged location. Your kind comments are very much appreciated and welcomed.

The whole team of the hotel work very hard every day to improve and achieve our main goal, which is to meet the full satisfaction of our customers. And we feel very glad to know that you had an unbeatable experience.

It would be a pleasure to welcome you back in a near future.

Best regards,

ME for YOU Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2017

We went to Spain to celebrate our daughter's 30th Birthday and she loves Me by Melia Hotels and we can see why. From the moment we arrived we were treated very special. We arrived quite early and, obviously, our room was not ready but the front desk staff welcomed us with a smile, checked us in and and took our phone number to notify us once the room would be ready. The nice bellman gave us a couple of suggestions for breakfast, including their amazing breakfast buffet. The room exceeded our expectations, they supply many more toiletries than most hotels. The mini bar is well assorted and reasonably priced. The roof top bar and restaurant is a must attend. Finally, location, location, location. This hotel is perfectly located and within walking distance to many of Madrid attractions, Plaza Mayor, Mercado San Miguel, Puerta dell Sol and many more. The hotel is located in Plaza De Santa Ana, which has some excellent restaurants and is next to my now favorite Flamenco show at Tablao Flamenco Villa Rosa.

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Lorgia O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this reviewResponded 22 June 2017

Dear Lorgia O,

First of all, we would like to thank you for your nice feedback. We are glad that you enjoyed your stay at ME Madrid and that you lived with us a satisfying ME experience.

It is also great to know that you feel identified with our ME brand. Please be assured that we are looking forward to welcoming you back very soon and to make your next stay even more enjoyable.

Once again, thank you for sharing your fantastic review and remember that ME Madrid will always be your home.

Kind regards,

ME for YOU Service.

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Reviewed 16 June 2017 via mobile

Beautiful hotel. Friendly, happy and helpful staff. Very nice room, super comfy bed and great shower. Free prosecco on request in reception. Very trendy rooftop bar with lovely views. Quiet in bedroom despite central location. Would recommend and stay again.

Date of stay: June 2017
Trip type: Travelled on business
1  Thank 999rudland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEMadrid, Manager at ME Madrid Reina Victoria, responded to this reviewResponded 16 June 2017

Dear 999rundland,

¡Greetings from ME Madrid!

I am delighted to read how much you enjoyed staying at ME Madrid Hotel and thank you for sharing your review. It is wonderful to read your kind comments on the service from our team as well as our location providing an unbeatable experience.

As you noticed, our location is right in the center of Madrid with many attractions for all tastes around us. I shall share your comments with the team who will be delighted to hear from your experience with us.

The ME Madrid team are looking to welcoming you on your next stay.

Best regards,

ME for YOU Service

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Reviewed 14 June 2017 via mobile

Very very modern hotel. So modern that it's very difficult to find the exit (or your room) once you're in the middle of a aisle (and I found another guests with the same problem, walking desperately to find his room).

I asked for a quiet room (having read different opinions of other travellers), and they gave me room number 134. Although I switched off air conditioning as soon as I came in the room, ALL night there was a noise in the room that helped me to be awake. A motor or something like this. I guess this is the general background noise in the hotel.

NO GYM!!!! They offered me to visit Cosmopolitan gym next to the hotel, at a price of 11€. Having paid more than 150€ per my room at the hotel, I find this excesive. Much much better to use other "one single access" gym apps.

If I can, this has been my last time at this hotel.

Date of stay: June 2017
Trip type: Travelled on business
2  Thank Ruben S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this reviewResponded 15 June 2017

Dear ruselfa,

First of all, we would like to thank you for sharing your feedback about your last stay at ME Madrid.

We regret that we have not reached your expectations and we apologize for all the inconveniences this may have caused you. We have already passed your comments about the noise coming from the air condition to our maintenance manager in order to solve this problem and avoid this situation in the future.

Despite all, we are looking forward to welcoming you back soon and make your next stay more enjoyable!

Kind regards,

ME for YOU Service.

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Reviewed 14 June 2017

Really good hotel - excellent service and staff, great rooms and an amazing location. I would only stay here while visiting Madrid. The hotel is well kept, very modern and the food and facilities are fantastic

Date of stay: June 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank L1875CHtomb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MEMadrid, Gerente at ME Madrid Reina Victoria, responded to this reviewResponded 15 June 2017

Dear L1875CHtomb,

Greetings from ME Madrid! We would like to thank you for your time and your kind review.

It is great to read that you enjoyed your stay with us and we are already looking forward to welcoming you back soon and make you live a new ME experience with us.

Kind regards,

ME for YOU Service.

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