Stayed in April 2013 in a room in the 4th floor.
Hotel is located just steps from Plaza Mayor and the Sol Metro Station. Crowds of people are around at all times. Lots of restaurants and shopping.
Very amicable and attentive.
Rooms are modern, cozy and comfortable.
I have read the comments from others about how noisy it could be. For me it was a non-issue. Maybe because I stayed in a 4th floor.
Maybe the best feature of the hotel. Great service, nice spread. It is very clean and modern. It includes scrambled eggs, different types of breads and hams. Fresh juices, tea and excellent coffee. The room is spacious and there are TV monitors around.
I would probably stay here again.