This was an excellent hotel. However, be aware. I handed my bag to the hotel reception area to put into the bag lock. When I had come back to collect my satchel it had been STOLEN. It has been over 3 weeks so far and as of yet they have NOT settled this issue even though I reported it to the Spanish Police within 3 hours. To say I am annoyed is an understatement. Please make up your own mind on as to how high that puts customer care and service on the agenda of this hotel. This was a business trip and so far I am over £1800 out of pocket.
- Official Description (provided by the hotel):
- Palatial home built in the beginning of the 20th century converted into a discreet 50 room luxury hotel. Unique building protected by National Heritage status where you can enjoy the pleasure of resting in one of the historic buildings of the centre of the city, located in front of the famous Retiro Park and close to the Paseo de Recoletos. It occupies the centre of the magical Art Triangle, Prado Museum, the Thyssen-Bornemisza Collection and Reina Sofia National Art Museum. Ideally located in the centre of the cultural, financial and business area. A full service business centre, counting with 5 meeting rooms of different sizes equipped with internet WIFI system makes of the AC Hotel Palacio del Retiro, Autograph Collection the ideal venue for holding meetings, conferences and celebrations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Marriott, Agoda, Prestigia, Ostrovok and Expedia so you can book your AC Palacio Del Retiro, Autograph Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
- Ac Hotels Madrid
- Ac Hotel Madrid