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“Great Location”
4 of 5 bubbles Review of Hotel Regina

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Hotel Regina
Ranked #112 of 444 Hotels in Madrid
Certificate of Excellence
London, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Location”
4 of 5 bubbles Reviewed 22 July 2012

Hotel Regina is located in the heart of Madrid which is convenient to commute around the city. Hotel staffs are very professionals and helpful since there are many travelers visiting the hotel.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Champ P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaMadrid, General Manager at Hotel Regina, responded to this review, 26 July 2012
Dear Champ:
We greatly appreciate your comments and of course we
delighted to welcome you back if you decide to repeat.
Thank you very much again and best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,389 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (429)
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rio de janeiro
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 22 July 2012

it was a great place to stay in madrid, near everything, good mattress and shower, great concierge. rooms a bit small but nothing oppressive. you can get great deals in advance over their website, I paid 49 euros per night.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank predileta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaMadrid, General Manager at Hotel Regina, responded to this review, 26 July 2012
Dear Predileta:
Thank you for your comments. I am glad that both the location of the hotel as comfortable facilities, especially mattresses and shower were of your liking. Also I will convey personally your congratulations to the concierge staff.
Regarding the size of the room, I inform you that we have different room types at different prices, depending on customer needs.
Is a fact that you can get great discounts on our website
Receive a cordial greeting.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 21 July 2012

The hotel is located only few steps away from Plaza Del Sol, great location for city holiday. The staff was very helpful. Free wi-fi. The receptionist gave the password without asking. The breakfast was quite ordinary. One night we woke up half past two am when they were collecting the garbage in the alley. So noise may occur ...

Room Tip: Even the "back yard" rooms might be noisy.
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sunshine76_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaMadrid, General Manager at Hotel Regina, responded to this review, 26 July 2012
Dear Customer:
Thank you for your comments. I am glad that both the hotel's location and, especially, our staff were to your liking. Also that the free wifi internet access worked properly during your stay.
I am sorry that outside noise disturbed your rest. Either way you could have chosen to move up to another room. Please accept our apologies.
We hope your visit again the next time you travel to Madrid to fulfill your expectations and ensure a peaceful stay.
Sincerely,
Ramiro Vicente
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
4 of 5 bubbles Reviewed 20 July 2012

This hotel is a great value with discounts and I would definitely stay here again. It has easy access to Plaza Del Sol and metro stations. We even walked to the Prado Museum. Having reserved a terrace room (Room 532), we assured ourselves that nights would be quiet.

Pros: Quiet, great locale with easy access to metro, sights, shopping, very clean. Air conditioning. Great service by the staff. All the little things provided, such as razor, soaps, etc. Firm bed, clean white sheets, and I wish I could have taken home the pillows - hotel pillows can be hit or miss and these ones were definitely a hit.

Cons: There was a little hall noise Saturday night (the fault of some guests, not the hotel) and the shower doors leaked at the base because the glass doors were about 1/2 inch above the actual stall (which is more a problem for the hotel's own room service since it pretty much ensured we'd need new towels daily). Wi-Fi was based on simple Netgear w/WEP and was unreliable at times (connectable but DHCP down). Used the mini-bar fridge to store our own water, but it wasn't very cold. TV was LCD but bare bones on channels, but we didn't come to sit in the hotel all day and watch TV, so hardly used it.

Room Tip: Terrace rooms are quiet from outside noise.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 20 July 2012

As soon as we arrived we were greeted like a 5 star hotel, fresh juice brought to us and someone taking our bags. The room was lovely but our room was close to the stairs and lift making it very noisy. The hotel itself appears to be filled downstairs with business people that work in the city and therefore constant people coming in for coffee, taps etc. Loved the people watching if your'e into that. When ordering a drink you receive free tapas which is nice but we had mussels on the last night and can only direct this to the hotel. I did email the management about this and they took some time getting back but did apologies eventually and explained that they had no other customers complain and did take this off their menu. Wouldn't stay again due to lack of sleep, but if you get a good deal don't have a room by the lift or stairs.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MargiLiverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Regina

Property: Hotel Regina
Address: 19 Alcala Street, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#61 Romantic Hotel in Madrid
#63 Family Hotel in Madrid
#92 Business Hotel in Madrid
Price range (per night): ₹ 5,352 - ₹ 40,173
Hotel Class:3 star — Hotel Regina 3*
Number of rooms: 180
Official Description (provided by the hotel):
The Hotel Regina has a superb location in the heart of Madrid, next to the famous Puerta del Sol and in front of the Sevilla metro station. It has a rich buffet breakfast, and free Wi-Fi access. The hotel offers a variety of modern and stylish rooms with air conditioning, pay TV and satellite TV, large work desk and private bathroom with free toiletries. The Restaurant Amayra serves Mediterranean cuisine prepared with seasonal, local ingredients. The restaurant also has a wine cellar featuring over 60 international wines. Hotel Regina is ideally located for visiting Madrid's most popular sights. The Prado and Thyssen museums are a short walk away ... more   less 
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Also Known As:
Hotel Regina Madrid

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