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Hotel Regina
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Reviews (3,666)
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All reviewspuerta del solsevilla metro stationgreat locationplaza mayorwithin walking distancesuperior roomcentral locationtapasroyal palacebooked this hotelbuffet breakfastmajor attractionssingle roomstreet noisewalked everywherethe heart of the cityprado museum
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Reviewed 21 June 2012

My two adult children and I just returned from a 3 week trip through Spain, France and Italy. We stayed at five hotels and travelled by Eurail in between locations. Our first hotel, Hotel Regina, was perfect. Although it's a 3 Star property, it feels like a 4 Star. The lobby is lovely, staff are professional and friendly, breakfast was the wonderful (better than any that we had at any other hotel, including a 4 Star property in Florence), room and bathroom were clean and comfortable. And the location was right in the center of Madrid! If you're travelling there.....book this hotel!

  • Stayed: June 2012, travelled with family
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2  Thank LoveKeyWest55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaMadrid, Gerente at Hotel Regina, responded to this reviewResponded 21 June 2012

Dear clients.
We thank you very much for the description of your experience in our
hotel. Your feedback about location, cleanliness, breakfast and treatment is the
best incentive, not only for the management, but also for the hotel staff:
our most important purpose is making of your stay an unforgettable
experience.
We hope to welcome you agai in your next visit to Madrid.
Kind regards.
Carlos López García.
Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2012

We have just come back from a girlie weekend away but for a special occasion. We are in our 40's and like a good hotel. This hotel is faultless. May not be top end price but you get top end service, food and rooms. Clean towels every day, cleaan bed linen every day. Reception cleaned evry day. Breakfast caters for everyone. Free wifi throught, safes are safer than safe, you use your own credit card to open and lock, not a room key. Clever! Prices very reasonable in cafe and restaurant. Very central. Have just looked at the MeMelia in plaza de Santa Anna which looked fab whilst we were there but for the price, value, serive etc etc, i would stay again at the Regina. MeMelia you are paying to stay in the square, thier fashion shops in the hotel and roof terrace, but looking back i would say MeMelia would hear a lot of noise from outside. There is also a club next door which obviously would case noise, and by looking at their site, the standard rooms are no different to The Regina. Would definitely stay again any time. We had massive twin beds, reasonable price mini bar(fridge for your water too!). Plenty of plug points even in bathroom. Large wardrobe, double basin marble bathroom. Staff extremelynhelpful and do not just stand and wit for a tip, they just do their job (but we did tip as they were so good). Their own Restaurant Amyra is lovely. Right near the metro (no noise). Directly opposite the lanes that lead to Plaza de Santa Ana. Everything is within walking distance. I could go on and on but if u want ask any questions plase do.

Room Tip: Rooms inside no view but no noise. Balcony rooms you will get traffic noise. We had inside rooms on 4th floor and were great.
  • Stayed: June 2012, travelled with friends
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Thank NCChap1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaMadrid, Gerente at Hotel Regina, responded to this reviewResponded 20 June 2012

Dear client.
Your feedback is the best prize and incentive for our staff
and hotel management.
Thank you indeed for your time. We,re so happy to know that
the location of the hotel, room, staff and restaurant were of your liking.
We hope to welcome you again in Hotel Regina.
Yours faithfully.
Carlos López García.
Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2012

This being my second trip to Madrid, I was pretty picky about finding the right hotel, and we struck gold with the Hotel Regina. The location could not be better (a fast walk to the Puerta del Sol, the Plaza Mayor and the Grand Vie) and you could easily walk to most of the major attractions in historial Madrid. Upon our arrival, we were greeted with a refreshing beverage and our room (a standard) was surprisingly luxurious. We had a terrace facing the front of the hotel and while noise can sometimes be an issue, the front rooms were outfitting with heavy screens that we could raise and lower at will (muffling the street noise and lights to ensure a peaceful nights sleep).

The staff was what made our stay such a pleasure. Any issues or questions that we had were quickly addressed by a knowledgeable staff (many of which speak fluent English), and the provided services (such as free wifi in the rooms and helping to arrange for transfers to the airport, and even the rental of an Ipad) made our stay an absolute pleasure. I would happily stay at this hotel again and recommend it highly.

Room Tip: If you're really, really sensative to noise, request a room at the back of the hotel (away from the street). Standard rooms are quite luxurious.
  • Stayed: June 2012, travelled with friends
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Thank ravnwing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaMadrid, Gerente at Hotel Regina, responded to this reviewResponded 19 June 2012

Dear client.
Your feedback is the best prize and incentive for our staff
and hotel management.
Thank you indeed for your time. We,re so happy to know that
the location of the hotel and also the room and our service were of your liking.
We hope to welcome you again in Regina Hotel.
Yours faithfully.
Carlos López García.
Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2012

The hotel was architecturally beautiful. Furthermore the staff were very helpful and pleasant to make our stay comforatble and enjoyable. The breakfast was very sumptuos and everything about the hotel, the staff, the amenities and our stay leave us with a wonderful memory of Madrid. We stayed in a superior room with a balcony. This balcony was very useful as it meant we could relax at the end of a day with a glass of wine before going out again for our evening meal. It also added an additional feel that the hotel was a "home" rather than just a hotel room. The room was at the back of the hotel with a view of the offices beghind, whihc meant that the room was very quiet, with no noise that other people mentioned. in fact I would think that the hotel was far enough away from the main street so as not to cause any problems. The hotel is in the perfect position in my opinion. It is far enough away from the hustle of Sol, but close enough to allow you to walk to all the main areas, especiall well split between the 3 main eating/drinking areas of Placa Sta Anna (our favourite), Cava Baja & Placa Major, Malapensa/Chueca. Madrid is a fairly compact city and all the major sites are within walking distance. It is also a wonderful city with a great mixture of architecture, attractions, culture, shopping and exceedingly friendly. I recommend as a great cuty break and Hotel Regina as the ideal hotel.

Room Tip: chose a superior room or 1 with a roof terrace
  • Stayed: June 2012, travelled as a couple
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Thank rich2008Nov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaMadrid, Gerente at Hotel Regina, responded to this reviewResponded 19 June 2012

Dear client.
First of all thank you very much for your comments and
description of the hotel and our services. Thank you as
well on behalf of the involved staff.
We´re delighted to know that you enjoyed the location,
room, breakfast, the very well cared details...
because your satisfaction enables us to improve with great
care and neatness.
Thank you again for your time.
Hopefully you`ll visit us again.
Best wishes.
Carlos López García.
Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 June 2012

Excellent location, only 2 metro changes and the metro stop is just outside the hotel( I think it´s the main line). Too good standard to be a 2 star hotel, friendly and helpful staff, 3 minutes walk to Puerto del Sol. And walking distance to mostly everything. The rooms big, we ordered a superior double room, and you had everything you needed there, room service/ cleansing were suberb. Don´t think I´ve ever been in a hotelroom where they cleaned so nicely.

Room Tip: Be sure to mention if you want a view, doors to the bathroom and one big bed, rather than two twins set togheter.
  • Stayed: June 2012, travelled as a couple
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1  Thank Cerise333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReginaMadrid, Gerente at Hotel Regina, responded to this reviewResponded 20 June 2012

Dear client.
We thank you very much for the description of your experience in our
hotel. Your feedback about location, cleanliness and treatment is the
best incentive, not only for the management, but also for the hotel staff:
our most important purpose is making of your stay an unforgettable
experience and of course we take note of your recommendations.
Thank you very much for the pictures of your room.
We hope to welcome you again in your next travel to Madrid.
Kind regards.
Carlos López García.
Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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