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“Great location, very friendly staff!”

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Jardin de Recoletos
Ranked #28 of 438 Hotels in Madrid
Certificate of Excellence
Reviewed 5 May 2012

We stayed at the Jardin de Recoletos for a total of seven nights, and I would definitely go back there again. The hotel is very well kept and in a great location, and the staff are friendly, courteous, and helpful! The rooms are very large and the little kitchenette area is great! We didn’t do any cooking, but it was nice to have the option and to have the small refrigerator to keep our water and snacks. There is also a coffee maker if you choose to make your own; however, I would recommend getting a café con leche from the bar each morning as one of the barristas makes the best café con leche in Europe (my husband got it each morning, so unfortunately I don’t know which person was the one that made it really well with the swirl of foam on top) This area of Madrid is beautiful and it’s an easy walk to the Prado, Plaza de Cibeles, or even to the Palacio Real. (The metro/cercania stop is just a block away if you don’t want to walk.) There are many good restaurants nearby – we really liked Mas O Menos as you could sit in their bar and have wine and little snacks (I recommend the cheese platter and the jamon iberico – wonderful!).

Room Tip: We requested a room over looking the garden based on other reviews here, and it was very quiet. I d...
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  • Stayed: April 2012, travelled as a couple
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Thank Dianephx928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin de Recoletos, responded to this reviewResponded 16 May 2012

Dear guest.
Many thanks for sharing your opinion about our Jardin de Recoletos hotel. We are very happy that you liked our hotel and that you found our coffee one of the best of the world! that is very good news that make us being more motivated.
We hope to see you very soon again at our hotel,
Many thanks again for your opinion.
Best Regards,
Sandra Serrano

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Reviews (575)
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280 - 284 of 575 reviews

Reviewed 25 April 2012

We highly recommend this hotel. Very spacious and comfortable room. Responsive and helpful staff (especially Eduardo). Complimentary drinks in fridge, everything you need (except hand cream and tissues, which seem to be missing in all Spanish hotels!) Close to metro. Our room did not face the garden, but was very quiet and clean. Don't miss visiting Retiro Park - great on a sunny day. The breakfast is very good (but pricey). Some days we just got a coffee downstairs. The only down side was we did not find restaurants or a grocery we liked in the immediate vicinity.

  • Stayed: April 2012, travelled with friends
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1  Thank CC L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin de Recoletos, responded to this reviewResponded 30 April 2012

Dear guest CCL,
Many thanks for your opinion about us made at Trip Advisor.
We will tell our reception your positive opinion about them as well as to Eduardo.
Regarding the restaurants you would have wanted to find do no hesitate to ask our reception staff next time since there are some very good options at Jorge juan street, just five minutes walking from our hotel, which we are sure you would have enjoyed.
We are looking forward to seeing you soon at our hotel.
Best Regards,
Sandra Serrano

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Reviewed 15 April 2012

We stayed in the hotel for 3 nights and the location is just perfect. Away from the touristic crowds of mayor and sol and close to the shopping area in Salamanca Area. The location is very accesible to any mode of transport and we just hail a taxi bec its quite cheap considering its 3 of us.
Staff was just as good as it is. Eduardo, Manuel and the rest of the guys in the front desk was just AMAZING. They help you in veryway they can. They speak excellent english and replies to your emails quickly.
The room is large for eu standard and we had a free mini bar and some microwave and stove. It was very clean.
From the hotel to atocha train station, we only paid around 4.30-5.00 eu. From hotel to Palacio real, it was around 12 eu. From hotel to chamartin, it was around 20 eu at around 7:00am.
From the hotel, you can walk for a minute and you''ll be in shopping haven. Its around 500 meters to el cortes ingles and around 1km to the branded stores like LV, hermes, dior and etc. Prada and Loewe is just a brisk 3-4 minute walk.
Breakfast was ok for 9.95 eu. You can tell the waitress if you want eggs and bacon and they will cook it for you. They have a section for those who want milk, cookies or pastries low in sugar.Different kinds if cheese, hams, cereal, yogurt and they had this multi grain bread that i really love. Thanks Jardin!

Room Tip: Get a room with the view of the garden
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  • Stayed: March 2012, travelled with family
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2  Thank irongirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin de Recoletos, responded to this reviewResponded 23 April 2012

Dear guest,
We are very thankful for the excellent opinion you have shared at trip advisor about your last stay at our Jardin de Recoletos hotel.
We are very happy to have overcome your expectations. We have already sent your opinion to Edu, Manuel and the rest of the reception staff about their efficiency and they are very happy and motivated.
Thank you also for the good advises you have shared with other travellers about our location and the excellent shops and points of interest that surround us.
One thing that we would really like to point out is your opinion about our breakfast. We have made a big effort in offering a complete buffet breakfast at a reasonable price thinking also in the people on a diet, we are happy to notice that you liked the “low sugar” corner of our buffet breakfast. Thank you!
We are very happy to read opinions like yours and hope to see you very soon again in our hotels, or at any other of our hotel chain: VP hoteles.
Many thanks again.
Sandra Serrano

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Reviewed 14 April 2012

We stayed in Jardin de Recoletos for 5 nights in April '12. It is very central, 5 mins walk to Retiro Park and approx 20mins walk to the main shopping and restaurant areas. Room was large and very clean. It had a small kitchen area with a fridge which was handy.The large window opens on to a small balcony so it's easy to cool the room down. The street below is narrow and quiet. Staff were very friendly and helpful. Our only problem was that the hotel didn't seem to be very well soundproofed. From 6am onwards we could hear talking and moving about from the other rooms. This is possibly partly due to the floors being tiled as opposed to carpeted. Overall though, I would definitely recommend this hotel.

  • Stayed: April 2012, travelled with friends
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Thank Lavender007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones Públicas at Jardin de Recoletos, responded to this reviewResponded 30 April 2012

Dear guest Lavander 007,
Many thanks for the opinion you have made about us at Tripadvisor.
We are glad you enjoyed our location and found our rooms wide and spacious.
Regarding the soundproofing we are already making the relevant studies to solve this matter.
Many thanks for recommend our hotel to future Tripadvisor travelers and we hope to see you very soon at Jardin de Recoletos hotel.
Best Regards,
Sandra Serrano
Marketing and Quality Manager

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Reviewed 8 April 2012

Stayed here for 2 nights with 2 friends and we had a lovely time. Easy to find - we got the bus from airport to Plaza de Cibeles and it was no more than a 10 minute walk to the hotel. The guy on reception was very pleasant and helpful and check-in was quick and efficient. Rooms were lovely and the complimentary soft drinks and water a nice touch. We didn't have breakfast in the hotel but ate in the Mallorca patisserie round the corner in Calle Serrano. The only negative comment I could make is that the walls in the room are paper thin. I was awakened at 4am by the couple in the next room in the throes of passion!!!

  • Stayed: March 2012
    • Value
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Thank Shar0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vpjardinrecoletos, Director de Relaciones con Clientes at Jardin de Recoletos, responded to this reviewResponded 23 April 2012

Dear Guest.
Many thanks for sharing your opinion at Trip advisor about your last stay at our Jardin de Recoletos hotel.
Thank you for your opinion about our rooms and the free soft drinks that we offer to all our clients. We are glad you found our reception staff helpful since that is our main goal at VP hotels. We are also very happy that you enjoyed our location next to many points of interest of Madrid. Regarding the soundproofing, we are already making studies to identify the nosiest rooms to make the necessary works to solve this matter as soon as possible.
We hope to see you very soon at our hotel.
Many thanks for your time

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Additional Information about Jardin de Recoletos

Address: Calle Gil de Santivanes 6, 28001 Madrid, Spain
Phone Number:
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Romantic Hotel in Madrid
#15 Business Hotel in Madrid
#17 Family Hotel in Madrid
#23 Luxury Hotel in Madrid
Price Range: ₹ 9,238 - ₹ 15,345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jardin de Recoletos 4*
Number of rooms: 43
Official Description (provided by the hotel):
Completely refurbished during August 2013, the hotel VP Jardín de Recoletos is located just a few steps from Retiro Park, Puerta de Alcalá and the National Library. VP Jardín de Recoletos is the perfect choice for a stay in Madrid because of its 43 spacious rooms, its beautiful garden and its excellent location in the heart of the city. ... more   less 
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Also Known As:
Jardin De Recoletos Hotel Madrid
Jardin De Recoletos Madrid

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